Social Skills Training

...A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills... Learn about: Team Leader, Team management, Social Skills...

... of effective presentation and pitching skills... Learn about: Communication Training, Assertiveness Training, Negotiation with suppliers...

... is the most powerful way a potential customer can be connected to a business, particularly when it’s being recommended by a friend. So if you know that a trusted friend likes a particular brand, you’re much more likely to engage with that brand. Facebook is essentially a platform designed to facilitate social... Learn about: Media Studies, Brand Page, Facebook Brand...

...Individuals build their relationship with their boss to receive the right level of feedback and coaching for success. Being a Business Professional Learning Track: Basic Business Skills, Personal Behaviors and Conduct, You and Your Boss. The modules offered in this bundle (listed in the syllabus... Learn about: Communication Skills, Performance evaluation, Social Skills...

...you have a big presentation to make. Course Programme Presentation and its Structure Content Visual Aids The Presentation Listening Learning Names... Learn about: Professional development, Professional career development, Social Skills...

... for influencing others as well as ways to make that first vital impression, featuring appearance, body language and the spoken word. The course includes the skills of advocacy and attracting, enabling you to enlist others to spread your message. The course enables participants to review their own leadership style... Learn about: Presentation Skills, Skills and Training, Organizational Skills...

... health actually is. Mental health issues can happen to anyone despite social background, intelligence, gender or other factors... Learn about: Mental Illness, Healthcare Assistant, Care Management...

...negative press with others. Everything your representatives do that is customer facing makes a difference. Whether it’s a phone call, email... Learn about: Customer Service, Customer database, Customer Care...

... stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator... Learn about: Social Skills, Communication Skills, Customer Care...

...Some occupations may be more susceptible to stress but it can affect anyone and can impact on health, ability to function effectively at work and at home and in relationships... Learn about: Social Skills, Managing Conflict, Stress Management...

...Diversity is the state of being different or varied. However these 2 things should not be seen as opposite to each other, after all people can be different... Learn about: Diversity Awareness, Diversity Management, Social Skills...

...Raising A Formal Complaint and Investigations Action Following Investigations Case Studies Duration 32 minutes (Note: This is based on the amount of video... Learn about: Workplace health and safety, Workplace Law, Professional development...

...This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict... Learn about: Conflict Resolution, Workplace health and safety, Professional career development...

...When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require. If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective... Learn about: Social Skills, Communication Skills, IT risk...

... are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding... Learn about: Customer Care, Social Skills, Communication Skills...

...This assertiveness / confidence building course gives you the underpinning knowledge and skills to be more assertive and confident, both in personally and professionally. You will learn how to be assertive as opposed to aggressive; you will learn to deal with difficult situations in an assertive... Learn about: Confidence Training, Delegating Skills, Social Skills...