Assertiveness Training Tyne and Wear

...5Phase One – Exchanging Information •Getting off on the Right Foot •What to Share •What to Keep to Yourself 6Phase Two – Bargaining •What to Expect •Techniques... Learn about: Negotiation Skills, Smaller Negotiations, Difficult People...

...sector organisations for over twelve years and previously held a number of senior management positions in industry. All delegates who successfully complete... Learn about: Resolving Issues, Enhancing Personal Image, Being Persuasive...

...articulation, sentence structure and improving their general reception and expression skills. This course is suitable for all employees who are looking... Learn about: Key Skills, Speaking Clearly, Presenting Ideas...

...the power of influencing skills into their personal armoury will really benefit from attending both programmes. All delegates who successfully complete... Learn about: Body Language, Maintaining Trust, Non-verbal Communication...