Personal Development Training Tyne and Wear

...objectives · Action plans and evaluation forms 2 A Psychological Approach · Herzberg's Theory of Motivation · Maslow's Hierarchy of Needs · The Two Models... Learn about: Manager Development, Motivational Role, Personal Development...

...• Developing Yourself as a Team Leader. • Improving Performance in the Workplace. • Planning and Monitoring Work. • Induction and Coaching in the Workplace...

...who has responsibility for any part of site management. For example: contract, project or site managers, foremen or site engineers, quantity surveyors... Learn about: CITB SMSTS, CITB SMSTS training, SMSTS course...

...On receiving your request we will contact you to explain course content, including course dates and payment options. Course review: 1 Getting Started... Learn about: Goal Setting, Personal Productivity, Personal Evaluation...

...• Understanding Leadership. • Understand how to Establish an Effective Team. • Understanding Organising and Delegating in the Workplace. In addition to the group tutorials...

...plans and evaluation forms 2 What Does Self-Confidence Mean To You? · What is Assertiveness? · What is Self-Confidence? · The Four Styles 3 Obstacles to... Learn about: Goal Setting, Personal Development, Confidence Training...

...• Understanding Leadership. • Understand how to Establish an Effective Team. • Developing Yourself and Offers. • Understanding Conflict Management in the Workplace...

...(internal/external) · What is Customer Service? · Who Are Customer Service Providers? 3 Establishing Your Attitude · Appearance Counts!... Learn about: Phone Customer Service, Difficult Customers, Personal Development...

...• Developing and Leading Teams to Achieve Organisational Goals and Objectives. • Becoming and Effective Leader. In addition to the group tutorials...

...•Types of Negotiations •The Three Phases •Skills for Successful Negotiating 3Getting Prepared •Establishing your WATNA and BATNA •Identifying your WAP... Learn about: Management Development, Negotiation Skills, Personal Development...

...• Planning and Leading a Complex Team Activity. • Managing for Efficiency and Effectiveness. • Becoming an Effective Leader. In addition to the group tutorials...

...forms 2 Goal Setting · The Three P’s · S.M.A.R.T. Goals · Prioritizing Your Goals · Visualization 3 Prioritizing Your Time · The 80/20 Rule · The Urgent... Learn about: Workspace Management, Personal Development, Workload management...

...· Ground rules · The parking lot · Workshop objectives · Action plans and evaluation forms 2 Creating the Programme · Performing a Needs Analysis · Writing... Learn about: Presentation Tools, Methods of Presentation, Delivery Methods...

...including course dates and payment options. The topics covered are as follows: 1 Getting Started Icebreaker Ground rules The parking lot Workshop objectives... Learn about: Constructive Criticism, Development Options, Goal Setting...

...Course review: 1 Getting Started · Icebreaker · Ground rules · The parking lot · Workshop objectives · Action plans and evaluation forms 2 Understanding... Learn about: Separate people from the problem, Constructive Disagreement, Personal plan...

...1 Getting Started · Icebreaker · Ground rules · The parking lot · Workshop objectives · Action plans and evaluation forms 2 Setting Expectations · Defining... Learn about: Team Training, New supervisor, Implementing Delegation...

...1 Getting Started · Icebreaker · Ground rules · The parking lot · Workshop objectives · Action plans and evaluation forms 2 Understanding Stress · What is Stress?... Learn about: Coping Techniques, Physical Relaxation, Reduce stress...

...3 Process vs. Content • About Process • About Content • A Facilitator's Focus 4 Laying the Groundwork • Choosing a Facilitated Approach • Planning for... Learn about: Meeting Disruptions, Facilitation Process, Understanding Facilitation...

...· Ground rules · The parking lot · Workshop objectives · Action plans and evaluation forms 2 Verbal Communication Skills · Listening and Hearing... Learn about: Negotiation Skills, Building Consensus, Skills Communication...

...Performing a Needs Analysis · Creating an Audience Profile · Identifying Key Questions and Concerns 3 Creating a Basic Outline · Outlining the Situation... Learn about: Wedding Speech, Notes for Speeches, Public Speaking...