Personal Development Training Tyne and Wear

...objectives · Action plans and evaluation forms 2 A Psychological Approach · Herzberg's Theory of Motivation · Maslow's Hierarchy of Needs · The Two Models... Learn about: Morale Issues, Personal and Management Development, Management Development...

...• Developing Yourself as a Team Leader. • Improving Performance in the Workplace. • Planning and Monitoring Work. • Induction and Coaching in the Workplace...

...who has responsibility for any part of site management. For example: contract, project or site managers, foremen or site engineers, quantity surveyors... Learn about: SMSTS course, CITB SMSTS, CITB SMSTS training...

...On receiving your request we will contact you to explain course content, including course dates and payment options. Course review: 1 Getting Started... Learn about: Personal Productivity, Personal Evaluation, Management Techniques...

...• Understanding Leadership. • Understand how to Establish an Effective Team. • Understanding Organising and Delegating in the Workplace. In addition to the group tutorials...

...plans and evaluation forms 2 What Does Self-Confidence Mean To You? · What is Assertiveness? · What is Self-Confidence? · The Four Styles 3 Obstacles to... Learn about: Coping Techniques, Confidence Training, Communications skills...

...• Understanding Leadership. • Understand how to Establish an Effective Team. • Developing Yourself and Offers. • Understanding Conflict Management in the Workplace...

...(internal/external) · What is Customer Service? · Who Are Customer Service Providers? 3 Establishing Your Attitude · Appearance Counts!... Learn about: Electronic Customer Service, Difficult Customers, Personal and Management Development...

...• Developing and Leading Teams to Achieve Organisational Goals and Objectives. • Becoming and Effective Leader. In addition to the group tutorials...

...•Types of Negotiations •The Three Phases •Skills for Successful Negotiating 3Getting Prepared •Establishing your WATNA and BATNA •Identifying your WAP... Learn about: Personal Development, Closing Skills, Difficult Negotiation...

...• Planning and Leading a Complex Team Activity. • Managing for Efficiency and Effectiveness. • Becoming an Effective Leader. In addition to the group tutorials...

...forms 2 Goal Setting · The Three P’s · S.M.A.R.T. Goals · Prioritizing Your Goals · Visualization 3 Prioritizing Your Time · The 80/20 Rule · The Urgent... Learn about: Time management, Workspace Management, Workload management...

...· Ground rules · The parking lot · Workshop objectives · Action plans and evaluation forms 2 Creating the Programme · Performing a Needs Analysis · Writing... Learn about: Presentation techniques, Delivery Methods, Writing Skills...

...including course dates and payment options. The topics covered are as follows: 1 Getting Started Icebreaker Ground rules The parking lot Workshop objectives... Learn about: Building Trust, Identifying Obstacles, Trust and Coaching...

...Course review: 1 Getting Started · Icebreaker · Ground rules · The parking lot · Workshop objectives · Action plans and evaluation forms 2 Understanding... Learn about: Cycle of anger, Anger Management, Personal plan...

...1 Getting Started · Icebreaker · Ground rules · The parking lot · Workshop objectives · Action plans and evaluation forms 2 Setting Expectations · Defining... Learn about: Implementing Delegation, New supervisor, Supervision Role...

...1 Getting Started · Icebreaker · Ground rules · The parking lot · Workshop objectives · Action plans and evaluation forms 2 Understanding Stress · What is Stress?... Learn about: Mental Relaxation, Stress Support, Understanding Stress...

...3 Process vs. Content • About Process • About Content • A Facilitator's Focus 4 Laying the Groundwork • Choosing a Facilitated Approach • Planning for... Learn about: Addressing Disruptions, Group Dysfunctions, Facilitation Skills...

...· Ground rules · The parking lot · Workshop objectives · Action plans and evaluation forms 2 Verbal Communication Skills · Listening and Hearing... Learn about: People Interaction, Communication Training, Skills Communication...

...Performing a Needs Analysis · Creating an Audience Profile · Identifying Key Questions and Concerns 3 Creating a Basic Outline · Outlining the Situation... Learn about: Notes for Speeches, Overcoming Nervousness, Public Speaking...