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Communication Skills Training Tyne and Wear
- Training
- Newcastle Upon Tyne
- Intermediate
- Different dates available
- 1 Day
... Negotiation •Types of Negotiations •The Three Phases •Skills for Successful Negotiating 3Getting Prepared •Establishing your WATNA and BATNA •Identifying your... Learn about: Smaller Negotiations, Management Development, Difficult Negotiation...
- Training
- Sunderland
- Beginner
- Different dates available
- 1 Day
...Become a confident speaker. This workshop will give participants some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power... Learn about: Wedding Speech, Notes for Speeches, Speech Communication...
- Training
- Newcastle Upon Tyne
- Intermediate
- Different dates available
- 1 Day
...Become a better communicator. This workshop will help participants understand the different methods of communication and how to make the most of each of them... Learn about: Communication Strategies, Case Studies, Communication Barriers...
- Training
- Newcastle Upon Tyne
- Intermediate
- Different dates available
- 1 Day
...Become a confident presenter by improving your presentation skills. This workshop will give individuals some presentation skills that will make speaking in public less terrifying and more enjoyable. Topics that participants can look forward to include creating a compelling program, using various... Learn about: Writing Skills, Communication Skills, Presentation Skills...
- Training
- Newcastle Upon Tyne
- Intermediate
- Different dates available
- 1 Day
...Improve and master your customer services skills. This workshop looks at all types of customers and how we can serve them better and improve ourselves in the process... Learn about: Difficult Customers, Customer Service, Customer Care...
- Training
- Newcastle Upon Tyne
- Intermediate
- Different dates available
- 1 Day
...objectives · Action plans and evaluation forms 2 Planning and Preparing, Part One · Identifying the Participants · Choosing the Time and Place · Creating... Learn about: Meeting preparation, Dealing with Disruptions, Taking Minutes...
- Training
- Sunderland
- Beginner
- Different dates available
- 1 Day
...the Referral Opening 5 Making Your Pitch Features and Benefits Outlining Your Unique Selling Proposition The Burning Question That Every Customer Wants... Learn about: Sales Process, Sales calls, Sales Talk...
- Training
- Newcastle-upon-tyne
- Advanced
- 1 Day
... this course will receive a certificate of attendance. The trainer for this course has extensive experience in design and delivery of communications skills programmes. The trainer has been successfully delivering training to both public and private sector organisations for over twelve years and has an excellent background... Learn about: Sentence Structure, Key Skills, Communication Skills...
- Training
- Newcastle-upon-tyne
- Advanced
- 1 Day
... up on punctuation and proof-reading skills and understand how to produce professional reports... Learn about: Letter Writing...
- Training
- Newcastle-upon-tyne
- Advanced
- 1 Day
... the power of influencing skills into their personal armoury will really benefit from attending both programmes. All delegates who successfully complete this course will recieve a certificate of attendance. Suitable for anyone who needs to influence others in order to achieve their goals. Managers... Learn about: Motivations of others, Body Language, Non-verbal Communication...
- Training
- Newcastle-upon-tyne
- Advanced
- 1 Day
... telesales structure Use simple communication skills to gather information and gain commitment Recognise and respond to buying signals Describe the structure... Learn about: Sales Process, Telesales Structure, Incoming Calls...
- Training
- Newcastle-upon-tyne
- Advanced
- 1 Day
... delegates to take responsibility for their own development and enables them to communicate with more confidence and develop positive responses to a wide range of situations. This course is designed to give delegates the opportunity to learn, practice and receive feedback on the skills and behaviours... Learn about: Resolving Issues, Enhancing Personal Image, Achieving Results...
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