Communication Skills training Scotland

... will be working on speed, articulation, sentence structure and improving their general reception and expression skills. This course is suitable for all employees who are looking to improve their effectiveness by exploring different methods of communication and skills. All delegates who successfully complete... Learn about: Presenting Ideas, Key Skills, Speaking Clearly... More

... up on punctuation and proof-reading skills and understand how to produce professional reports... Learn about: Letter Writing... More

... develop the confidence and practical influencing skills that can ensure you make a positive impact even in difficult situations. The programme also forms the ideal starting point for your development journey; helping you understand where you are now, so you can be sure you're heading in the right... Learn about: Non-verbal Communication, Conflict Strategies, Maintaining Trust... More

... delegates to take responsibility for their own development and enables them to communicate with more confidence and develop positive responses to a wide range of situations. This course is designed to give delegates the opportunity to learn, practice and receive feedback on the skills and behaviours... Learn about: Being Persuasive, Improving Self-Confidence, Interpersonal Skills... More

... telesales structure Use simple communication skills to gather information and gain commitment Recognise and respond to buying signals Describe the structure... Learn about: Telesales Structure, Requesting Appointments, Overcoming Objections... More