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Customer Management Training London
- Training
- Londonandanother venue.
- Birmingham
- 1 Day
... Customer Situations training course. Suitable for: Staff looking to improve the way they handle difficult customer situations, including: Complaints, anger, aggression, frustration, conflict & emotion...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
... in Call Centres, Help Desks, Customer Complaints Departments... Learn about: Influencing Skills, Office IT, Ms Office...
... in Call Centres, Help Desks, Customer Complaints Departments... Learn about: Influencing Skills, Office IT, Ms Office...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
← | → see all
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
← | → see all
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
← | → see all
- Training
- Londonand11 other venues
- Basingstoke, Birmingham, Manchester, Bristol, Southampton, Reading, Swindon, Garforth, Woking, Brentwood, Oxford ...
- 1 Day
...Suitable for: Anyone working in a customer service environment providing service to either internal or external customers. Anyone handling incoming and out bound telephone calls...
- Training
- West Kensington
- 3 Days
...It provides a single point of contact for customers, thereby improving service quality and assists in managing customer expectation. The Service Desk will utilise the Incident management process to restore service following an interruption, thereby reducing the adverse impact on the business...
- Training
- Londonandanother venue.
- London
- Intermediate
- 1 Day
...To help product managers become more successful in their roles by introducing them to a framework for product management – the role; the key tasks and processes they should use and guidelines for product managers to manage themselves and their development... Learn about: Product Analysis, Product plan, Product Materials...
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