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Distance and online learning Telephone answering training
- Training
- Online
- Beginner
..., and speaking skills that are the most fundamental part of a communication process. Digitization in the modern business world and integration of digital communication has reduced the importance of telephone communication but still it is playing a significant role in direct communication with customers. Research... Learn about: Communication Skills, Telephone management, Telephone Skills...
Similar training in other typologies
- Short course
- Online
- Different dates available
...Introduction and Course Objectives 10:00 - 10:45 Purpose of Setting Objectives 10:45 - 11:30 The importance of Prioritising and Planning time to achieve Objectives 11:30... Learn about: Business skills, Business Studies, Business Ratios...
- Short course
- Online
- Beginner
- Different dates available
- 5 Days
- Virtual classes
... level tarot skills and a good knowledge of what the job entails. This is where the Spiritual Studios one week fast track Intensive learn to be a psychic tarot agent course provides you with all the main skills you will need to pass our course and apply to work for a major leading psychic telephone... Learn about: Business Studies, Customer Service Skills, Social Networking...
- Course
- Online
- Intermediate
- Different dates available
...Telemarketing course is designed for those that are new to telemarketing and for managers that periodically need to use the telephone to generate new sales. Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you... Learn about: Television Directing, Sales Training, Telephone management...
- Course
- Online
- Intermediate
- Different dates available
- Virtual classes
- Delivery of study materials
- Support service
- Online campus
... with detailed ideas about running a telephone answering service business. You will know the benefit, strategies of running this service and effective method to increase the list of your client. This Telephone Answering Service Business Training course is also a gem for those who are in virtual assistant,... Learn about: Entrepreneurial Mindset, Telephone answering service, Run the Business...
- NVQ
- Online
- Different dates available
- 1 Year
- Online campus
- Support service
- Virtual classes
- Delivery of study materials
...a hotel manager has to complete as part of their job responsibilities... Learn about: Hotel Management, Customer Service, Telephone answering...
- Course
- Online
- Intermediate
- Different dates available
- 1 Day
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
...handover, conclude) Use your voice and language to sound professional Control a call and gain information Question and listen effectively Know the importance... Learn about: Customer Care, Call Handling, Influencing Skills...
- Course
- Online
- Different dates available
... in a challenging situation, or on the receiving end of an angry or rude caller, you will get an insight into effective tips to handle any telephone conversation, which way it flows. By improving how you communicate on the telephone and enhancing basic communication skills, you will improve on almost every aspect... Learn about: Telephone Etiquette, Online training, Communication Training...
- Course
- Online
- March
...Phone Tag and Call Backs Next, participants will discuss some ways to make the most of voice mail. Following Up During this session, participants... Learn about: Sales Training, Customer Manager, Customer Relationship Management...
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Thanks to Reception Academy for giving a great experience in short period of time.Very happy to get a job at Hilton Double Tree. Special thanks to Instructor Daniel.
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I express my big thanks to Reception Academy Team for everything. I have learnt so many useful things in these 4 weeks
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- Course
- Online
- Beginner
- Different dates available
...This course is also suitable for those hospitality professionals working in the industry and are seeking inspiration on how to say things in a more professional... Learn about: Telephone answering, British Accents, Hospitality Communication...
...This course is also suitable for those hospitality professionals working in the industry and are seeking inspiration on how to say things in a more professional... Learn about: Telephone answering, British Accents, Hospitality Communication...
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Thanks to Reception Academy for giving a great experience in short period of time.Very happy to get a job at Hilton Double Tree. Special thanks to Instructor Daniel.
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I express my big thanks to Reception Academy Team for everything. I have learnt so many useful things in these 4 weeks
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- Course
- Distance Learning
- Different dates available
...work sectors to benefit the practice. The programme introduces: The role of the receptionist as a dental professional Front of House skills and qualities... Learn about: Dental Management, Communication Skills, Dental Business...
- Course
- Distance Learning
- Different dates available
...regulatory requirements As a result of this training receptionists will become Interactive with practice managers to deliver on the practices mission... Learn about: Regulatory Requirements, Dental Team, Telephone answering...
- Course
- Online
- Different dates available
- 2 Weeks
- Virtual classes
- Online campus
- Personal tutor
- Support service
- Delivery of study materials
...An introduction to customer service 2. Developing a customer-centric mindset 3. Internal customers and external customers 4. What is the lifetime value of a customer... Learn about: Internal Customers, Customer Service Skills, Customer Service...
- Vocational qualification
- Online
- Different dates available
- 6 Months
...which is submitted and then marked by your tutor. You will not be required to take an external... Learn about: Customer Care, Customer Service Skills, Skills and Training...
- Course
- Online
- Intermediate
- Different dates available
- 1 Day
- Support service
- Delivery of study materials
- Online campus
- Virtual classes
... interact professionally and that they understand the challenges faced in delivering the ever more demanding customer experience your customers expect. This telephone techniques course provides each learner with the knowledge and practical abilities required to meet these expectations and deliver a first... Learn about: Telephone Skills, Customer Service, Call Handling...
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I strongly recommend Reception Academy to everyone who interested in hospitality industry, as because of Pierre and Nathalie we get a good quality which boost our career.
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Reception Academy is full of wonderful & hard working people. I met extraordinary associates (my class) and an incredible mentor, Pierre.I learned lot & I wish everyone to do this experience.
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- Course
- Online
- Different dates available
- 1 Day
- Online campus
- Support service
- Personal tutor
...further improving their English language skills when communicating. All our courses are designed and created by professionals bearing in mind that learning should be interesting... Learn about: Reception Skills, Professional Communication, Telephone answering...
...further improving their English language skills when communicating. All our courses are designed and created by professionals bearing in mind that learning should be interesting... Learn about: Reception Skills, Professional Communication, Telephone answering...
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I strongly recommend Reception Academy to everyone who interested in hospitality industry, as because of Pierre and Nathalie we get a good quality which boost our career.
← | → see all
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Reception Academy is full of wonderful & hard working people. I met extraordinary associates (my class) and an incredible mentor, Pierre.I learned lot & I wish everyone to do this experience.
← | → see all
- Course
- Distance Learning
- Different dates available
...work sectors to benefit the practice. The programme introduces: The role of the receptionist as a dental professional Front of House skills and qualities... Learn about: Communication Skills, Dental Management, Dental Business...
- Course
- Online
- January
...Demonstrate a customer service approach -Understand how your own behavior affects the behavior of others -Demonstrate confidence and skill as a problem solver... Learn about: Customer Manager, Customer Retention, Sales Training...
- Short course
- Online
- Advanced
- Different dates available
- 1 Day
...By the end of this telephone training, delegates will be able to: Create a positive impression, Understand call structure, Use the correct telephone etiquette, Deal with callers professionally and assertively, Handle difficult situations, understand the differences between tone and words. No... Learn about: Customer Care, Customer Service Skills, Effective Communication...
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It was a great time in Reception Academy. Our Trainer Ramin Semsar has an infectious energy . His advices help us to be an exceptional receptionists.He makes our days light and entertaining & I truly value his work.
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Great Experience. Suggest Reception Academy to all
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- Course
- Online
- Beginner
- Different dates available
...Emagister.co.uk is pleased to anounce one of the most complete courses in reception and hospitality management. This audio course is the best choice... Learn about: Telephone answering, Reservations Agent, Hotel procedures...
...Emagister.co.uk is pleased to anounce one of the most complete courses in reception and hospitality management. This audio course is the best choice... Learn about: Telephone answering, Reservations Agent, Hotel procedures...
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It was a great time in Reception Academy. Our Trainer Ramin Semsar has an infectious energy . His advices help us to be an exceptional receptionists.He makes our days light and entertaining & I truly value his work.
← | → see all
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Great Experience. Suggest Reception Academy to all
← | → see all
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