Personal Development training

...have no agenda and don’t particularly achieve anything? It’s surprisingly common but there are some simple practices and planning habits that can help...

...Understanding customer needs. Dealing with complaints. Effective communication. Dealing with obstacles. Problem Solving. Dealing with enquiries and complaints...

...‘facts’ and information and harness the power of ‘Storytelling’. Storytelling is a proven technique used by authors, journalists and thinkers which can... Learn about: Story Telling...

...These exciting sessions focus on all aspects of interaction with others, in both face-to-face and written forms. Our training covers a wide range of relevant situations...

...and diversity among consumers are all driving change in the way businesses need to operate. Innovation and creativity are often key to the success of a business...

...more challenging situations whilst negotiating workable solutions. Suitable for: Trade credit management staff with some telephone collection experience...

...As a result, this e-learning course has been developed to provide learners with a heighten awareness of equal opportunities within the workplace...

...These exciting sessions focus on all aspects of interaction with others, in both face-to-face and written forms. Our training covers a wide range of relevant situations...

...Interviewing skills are required of managers in any field who are responsible for bringing on board new staff members. The process of sourcing and screening...

...also how to Coach Effectively. This Course is approved by HRCI and SHRM Recertification Provider. Overview: In order to function at maximum effectiveness... Learn about: Community Education, Communication Skills, Workplace Skills...

...The information is applicable to any workplace environment, including that of the healthcare sector. Ask the question 'What is Equality and Diversity'...

...These exciting sessions focus on all aspects of interaction with others, in both face-to-face and written forms. Our training covers a wide range of relevant situations...

...of techniques that will allow the Coach to work effectively with clients. Suitable for: Individuals looking to learn and develop the skills to become...

...the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor. Without these skills and a commitment to continuously improve... Learn about: Communication Training, Communication Skills, Employee Coaching...

...Suitable for: ALL ALL This E-Learning course is aimed at managers who have a responsibility to manage their team effectively and utilise coaching skills or an external coach...

...confidence, capability and develop smarter ways of working. Course review: Learn how to improve collaborative thinking in groups and teams through...

...To work with selected teams to develop Standard Operating Practices. To intiate a culture of team-generated, constant improvement. We aim to help you...

...One of the biggest crisis we have in the United States right now is the lack of effective leadership in business, government and the family... Learn about: Leadership style, Business Environment, Leadership training...

...is aimed at managers who have a responsibility to manage conflict within their...

...of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched-on and capable...