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Telephone answering Training
- Training
- Inhouse
- Different dates available
...learn how to use technology to achieve the same goals as their face-to-face sales calls. The modules offered in this bundle (listed in the syllabus)... Learn about: Sales Training, Online Sales, Decision Making...
- Training
- Online
- Beginner
...you may wish to contact your tutor to discuss the feedback... Learn about: Communication Training, Telephone assistance for Management, Communication Skills...
Similar training in other typologies
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I spent 20 minutes over the phone to plan the day with the instructor as I was more than excited and I got the opportunity to work out the best way to arrange the best equipment setup.
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- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- April
...This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing techniques are... Learn about: Telephone answering, Telephone Calls...
...This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing techniques are... Learn about: Telephone answering, Telephone Calls...
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I spent 20 minutes over the phone to plan the day with the instructor as I was more than excited and I got the opportunity to work out the best way to arrange the best equipment setup.
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- Course
- Online
- Intermediate
- Different dates available
...Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress... Learn about: Television Directing, Telephone management, Telephone answering...
- Short course
- Online
- Beginner
- Different dates available
...Introduction to angel cards and live practice 6. Introduction to using intuition and the world of spirits and guides 7. The importance of the test reading... Learn about: Social Media, Angel cards, Customer Service Skills...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
...and their line manager, further analysis of their strengths, highlighting any further development needs. Delegates will be supplied with full support documentation... Learn about: Assertive Behaviour, Customer Service, Communication Training...
- NVQ
- Online
- Different dates available
- 1 Year
...Understand the importance of personal appearance, and what skills and traits are required to be a successful, respected hotel manager. Identify some... Learn about: Customer Service, Hospitality catering, Hotel Management...
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I strongly recommend Reception Academy to everyone who interested in hospitality industry, as because of Pierre and Nathalie we get a good quality which boost our career.
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Reception Academy is full of wonderful & hard working people. I met extraordinary associates (my class) and an incredible mentor, Pierre.I learned lot & I wish everyone to do this experience.
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- Course
- Online
- Different dates available
- 1 Day
...This exciting online training course on message handling is ideal for anyone that works in a service environment wanting to improve their skills or planning... Learn about: Professional Communication, Telephone answering, Telephone Skills...
...This exciting online training course on message handling is ideal for anyone that works in a service environment wanting to improve their skills or planning... Learn about: Professional Communication, Telephone answering, Telephone Skills...
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I strongly recommend Reception Academy to everyone who interested in hospitality industry, as because of Pierre and Nathalie we get a good quality which boost our career.
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Reception Academy is full of wonderful & hard working people. I met extraordinary associates (my class) and an incredible mentor, Pierre.I learned lot & I wish everyone to do this experience.
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The content was tailored to our needs and hit the spot”
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The trainer was excellent, friendly, professional and managed the group well.
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Using dancing lion training & consultancy to design and deliver our new starter induction programme for customer service and communication has saved us 6 weeks of on the job training time.
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- Course
- Inhouse
- Different dates available
- 2 Days
...worthy of ‘best in class’ categorisation. This course will enable participants to: ❖discover how to elicit the customers desired channel for communication... Learn about: Telephone management, Customer Manager, Customer Service...
...worthy of ‘best in class’ categorisation. This course will enable participants to: ❖discover how to elicit the customers desired channel for communication... Learn about: Telephone management, Customer Manager, Customer Service...
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The content was tailored to our needs and hit the spot”
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The trainer was excellent, friendly, professional and managed the group well.
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Using dancing lion training & consultancy to design and deliver our new starter induction programme for customer service and communication has saved us 6 weeks of on the job training time.
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- Course
- Distance Learning
- Different dates available
...The intention of the course is to provide a means by which participants can become a valued member of an inclusive team incorporating skills from other... Learn about: Communication Skills, Telephone Skills, Dental Hygiene...
- Course
- Distance Learning
- Different dates available
...the tutor accesses your work to provide feedback and guidance. Our learning materials are set entirely within the dental practice workplace as students... Learn about: Customer Service, Administrative Services, Practice Services...
- Vocational qualification
- Online
- Different dates available
- 6 Months
...Customer Service and how your individual actions may impact on customer satisfaction Develop your knowledge within a Customer Service role Learn how... Learn about: Controlling Anger, Customer Service Skills, Telephone Skills...
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I consider myself fortunate enough to get the training from there. All in all, it has been one of the most worthwhile things I have done in a long time and I feel sure that I will reap the benefits throughout my sound engineering journey, be that at my current amateur level or if I take it further into a career. I would have no hesitation to go back to Base Sound for more training as the need takes me.
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- Short course
- Londonand5 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- March
...Generating New Business by Telephone - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:15 How to Make Cold Calls Effectively 11:15... Learn about: Telephone answering, Business Ratios, Business Studies...
...Generating New Business by Telephone - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:15 How to Make Cold Calls Effectively 11:15... Learn about: Telephone answering, Business Ratios, Business Studies...
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I consider myself fortunate enough to get the training from there. All in all, it has been one of the most worthwhile things I have done in a long time and I feel sure that I will reap the benefits throughout my sound engineering journey, be that at my current amateur level or if I take it further into a career. I would have no hesitation to go back to Base Sound for more training as the need takes me.
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- Course
- Online
- January
...Dealing with challenges assertively -Dealing with stress -The first critical element: A customer service focus -The second critical element... Learn about: Customer Service, Telephone answering, Relationship Building...
- Course
- Online
- Intermediate
- Different dates available
...emphasis is placed on real life examples and situations alongside fundamental skills in managing difficult situations, using tone and words effectively... Learn about: Customer Service, Telephone Skills, Effective Communication...
- Course
- Online
- Different dates available
- 2 Weeks
...the key customer service mistakes areKeep your valued customers happy and how to deliver superior customer serviceManage their stress in their customer... Learn about: Internal Customers, Internal Communications, Customer Service Skills...
- Course
- Online
- Intermediate
- Different dates available
...The Telephone Answering Service Business Training Course is a popular training course, ideal for anyone who is looking to kick start their business... Learn about: Entrepreneurial Mindset, Telephone answering, Telephone answering service...
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Thanks to Reception Academy for giving a great experience in short period of time.Very happy to get a job at Hilton Double Tree. Special thanks to Instructor Daniel.
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I express my big thanks to Reception Academy Team for everything. I have learnt so many useful things in these 4 weeks
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- Course
- Online
- Beginner
- Different dates available
...complete the gaps in a script of the conversation. These listening, reading and comprehension exercises assist you to not only improve your English Language... Learn about: Telephone Skills, Reception Skills, Customer Service...
...complete the gaps in a script of the conversation. These listening, reading and comprehension exercises assist you to not only improve your English Language... Learn about: Telephone Skills, Reception Skills, Customer Service...
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Thanks to Reception Academy for giving a great experience in short period of time.Very happy to get a job at Hilton Double Tree. Special thanks to Instructor Daniel.
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I express my big thanks to Reception Academy Team for everything. I have learnt so many useful things in these 4 weeks
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I enjoyed the role play exercises and I never expected to.
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A very good course with many good ideas to take away.
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The trainer was very well represented and knowledgable.
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- Course
- Inhouse
- Different dates available
- 2 Days
...your core team – why you need colleagues you can rely upon ❖attracting and retaining applicants through best practice/best fit techniques ❖assessing your... Learn about: Telephone management, Call Centre, Decision Making...
...your core team – why you need colleagues you can rely upon ❖attracting and retaining applicants through best practice/best fit techniques ❖assessing your... Learn about: Telephone management, Call Centre, Decision Making...
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I enjoyed the role play exercises and I never expected to.
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A very good course with many good ideas to take away.
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The trainer was very well represented and knowledgable.
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- Course
- Online
- Different dates available
...any industry Implement your knowledge as soon as you’ve finished the course Have a positive influence on your organisation Defuse difficult situations and customers... Learn about: Telephone Skills, Communication Training, Telephone Etiquette...