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Classroom-based Telephone Skills Training in London
- Training
- Londonandanother venue.
- Birmingham
- 1 Day
...An interactive seminar providing the skills to stay calm, confident and focused when collecting overdue accounts. It will also give techniques to use in more challenging situations whilst negotiating workable solutions. Suitable for: Trade credit management staff with some telephone collection...
- Training
- Londonandanother venue.
- Birmingham
- 1 Day
... from the competition. Suitable for: Staff looking to give Exceptional Customer Service when Communicating with Customers by Telephone and Face to Face...
- Training
- London
..., testing their speaking skills against a Language competency framework and producing detailed recommendations to improve conversation competency...
- Training
- Londonandanother venue.
- London
...First impressions are everything; they're usually given on the telephone - are they always good enough? Achieve telephone perfection on this one day training course! Suitable for: Receptionists, Telephonists, Secretaries, Personal Assistants, Administrators and Customer Service Teams...
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The course was really great, especially the Project Management one, here I learned to manage and motivate with which I had struggled a lot.
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They provided so much in such a short span of time, it was real good and I enjoyed like anything. I had a nice time in all.
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Maria and Dom were super great and offered a safe and supportive environment. It was a nice course and everything was good. They impacted in such a great manner, I had a nice time in all. I am truly excited about the course.
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- Training
- City Of London
- Different dates available
- 1 Day
...Be clear and concise in getting a message across. Develop confidence in dealing with telephone calls. Recognize why it's important to own the call. Deal with difficult calls. Use the telephone to project a positive company image. Understand how to use voice, tone and language for maximum effect... Learn about: Assertive Behaviour, Assertiveness Training, Confidence Training...
...Be clear and concise in getting a message across. Develop confidence in dealing with telephone calls. Recognize why it's important to own the call. Deal with difficult calls. Use the telephone to project a positive company image. Understand how to use voice, tone and language for maximum effect... Learn about: Assertive Behaviour, Assertiveness Training, Confidence Training...
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The course was really great, especially the Project Management one, here I learned to manage and motivate with which I had struggled a lot.
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They provided so much in such a short span of time, it was real good and I enjoyed like anything. I had a nice time in all.
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Maria and Dom were super great and offered a safe and supportive environment. It was a nice course and everything was good. They impacted in such a great manner, I had a nice time in all. I am truly excited about the course.
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- Training
- Londonand12 other venues
- Basingstoke, Guildford, Oxford, Birmingham, Manchester, Bristol, Southampton, Reading, Garforth, Woking, Brentwood ...
- 1 Day
.... To illustrate how to use Questions. To develop Active Listening Skills. To illustrate how to use your Voice and Tone. To show how to use the correct words. To show how to handle difficult people and situations. Suitable for: Newly appointed receptionist or telephonist. Experienced staff looking for a refresher...
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I would strongly suggest to enroll in the course for once. Its not a complicated process and provides amazing course content would be a great deal for enhanching skills.
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This institute provides all what a student can ask for.
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- Training
- City Of London
- Beginner
- September
...Do you want to push forward your career? Emagister offers you the right training in order to build strong your skills in Banking. This 2-day session training designed by Acudemy Training focuses on strengthening your teams’ consultancy skills, enabling them to understand the key client stakeholder... Learn about: Relationship Counselling, Managing stakeholders, Learning the Language...
...Do you want to push forward your career? Emagister offers you the right training in order to build strong your skills in Banking. This 2-day session training designed by Acudemy Training focuses on strengthening your teams’ consultancy skills, enabling them to understand the key client stakeholder... Learn about: Relationship Counselling, Managing stakeholders, Learning the Language...
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I would strongly suggest to enroll in the course for once. Its not a complicated process and provides amazing course content would be a great deal for enhanching skills.
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This institute provides all what a student can ask for.
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- Training
- Londonandanother venue.
- London
...You will come away from the course fully prepared in how to present the right ambassadorial image for your firm, also enhancing your own personality and become proficient in positive & professional communication skills. Suitable for: Those new to the role and experienced front office staff who...
- Training
- Londonandanother venue.
- London
...Massively improve your sales skills in all situations. Suitable for: Everyone - whether they are new to selling or have long term experience and expertise...
- Training
- Londonandanother venue.
- London
...To provide hands-on training that will include real-life experiences, and provide techniques and skills you can use immediately. To raise your game to meet the demands of ever-hungry clients, in their pursuit for the ultimate Client Service & Client Care experience. Suitable for: Everyone...
- Training
- Londonandanother venue.
- London
... to Introduce New Products . Promoting new services and products with skills for successful follow-up How to Revive Old Accounts . Developing sales from dormant...
- Training
- Londonandanother venue.
- London
... because of one bad experience, or a less than positive attitude to their needs! Suitable for: Anyone who interacts with customers either face to face or by telephone, or who manages such a team...
- Training
- London
- Advanced
- 1 Day
... required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help... Learn about: Company Image, Selling a Product, Sales Process...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
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- Training
- London
- 1 Day
... finding prospects, discussing the type of information to leave on prospects' voice mail. Suitable for: Anyone involved with telephone-based relationships who wants to organise and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned...
... finding prospects, discussing the type of information to leave on prospects' voice mail. Suitable for: Anyone involved with telephone-based relationships who wants to organise and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
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