-
All
-
Online
-
Filters
-
Online
-
Type of studies
-
+ Filters
Online/Distance Telephone answering Training
- Training
- Online
- Beginner
...and speaking skills that are the most fundamental part of a communication process. Digitization in the modern business world and integration of digital... Learn about: Telephone Skills, Telephone answering, Communication Training...
Similar training in other typologies
- Short course
- Online
- Different dates available
...of individual team members as well as helping the team to achieve results inline with the overall vision, aims and objectives of the organisation... Learn about: Business Ratios, Business skills, Business English...
- Course
- Online
- Intermediate
- Different dates available
...( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount Card. Course Material... Learn about: Television Directing, Telephone answering, Sales Training...
- Short course
- Online
- Beginner
- Different dates available
...different personalities, role play 11. The importance of self care, grounding, emotional detachment 12. Furthering your psychic development and expanding... Learn about: Business Studies, Social Media, Holistic therapy...
- NVQ
- Online
- Different dates available
- 1 Year
...Get to grips with some of the main services that a hotel offers, and the importance of housekeeping to ensure these services are executed to a high standard... Learn about: Hotel Management, Hospitality catering, Customer Service...
-
I strongly recommend Reception Academy to everyone who interested in hospitality industry, as because of Pierre and Nathalie we get a good quality which boost our career.
← | →
-
Reception Academy is full of wonderful & hard working people. I met extraordinary associates (my class) and an incredible mentor, Pierre.I learned lot & I wish everyone to do this experience.
← | →
- Course
- Online
- Different dates available
- 1 Day
...especially in the hospitality industry. In just one day candidates learn how to take messages in a professional manner using message templates in order... Learn about: English Language, Office IT, Professional Writing...
...especially in the hospitality industry. In just one day candidates learn how to take messages in a professional manner using message templates in order... Learn about: English Language, Office IT, Professional Writing...
-
I strongly recommend Reception Academy to everyone who interested in hospitality industry, as because of Pierre and Nathalie we get a good quality which boost our career.
← | → see all
-
Reception Academy is full of wonderful & hard working people. I met extraordinary associates (my class) and an incredible mentor, Pierre.I learned lot & I wish everyone to do this experience.
← | → see all
- Course
- Distance Learning
- Different dates available
...participants are required to complete a pre-course learning needs and objective setting exercise. These are downloaded from the on-line course materials... Learn about: Administrative Skills, Administration Services, Communication Skills...
- Course
- Distance Learning
- Different dates available
...codes which dental professionals must observe and enables students to embed GDC and Quality of Care regulations into every day practice activities... Learn about: Dental Team, Marketing Dental Care, Regulatory Requirements...
- Vocational qualification
- Online
- Different dates available
- 6 Months
...care Why you need to do something about it Your plan of campaign Customer care skills Handling complaints Unit 2: Customer Care on the TelephoneTelephone... Learn about: Customer relationship, Communication Skills, Controlling Anger...
- Course
- Online
- January
...Dealing with challenges assertively -Dealing with stress -The first critical element: A customer service focus -The second critical element... Learn about: Telephone techniques, Customer Care, Customer Manager...
- Course
- Online
- Intermediate
- Different dates available
...This Telephone Techniques Course is designed to provide the key skills required to deliver professional customer service and telephone etiquette... Learn about: Customer Care, Customer Service, Call Centre...
- Course
- Online
- Different dates available
- 2 Weeks
...· is currently in a Customer Services Role or · who has recently joined the company in a Customer Services Role. Learning Outcomes: After completing this... Learn about: Telephone answering, Stress Management, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
...telephone answering service? What does it involve? Why do people use a telephone answering service? The Details of The Business What services are on offer?... Learn about: Telephone answering service, Run the Business, Entrepreneurial Mindset...
- Course
- Online
- Different dates available
...Course Outline Getting Started Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling... Learn about: Online Course, Telephone Etiquette, Online training...
-
Thanks to Reception Academy for giving a great experience in short period of time.Very happy to get a job at Hilton Double Tree. Special thanks to Instructor Daniel.
← | →
-
I express my big thanks to Reception Academy Team for everything. I have learnt so many useful things in these 4 weeks
← | →
- Course
- Online
- Beginner
- Different dates available
...Bookings via telephone ✅ Taking messages ✅ Check in scenarios ✅ Explaining the bill at checkout The course provides the following downloads... Learn about: Reception Skills, British Accents, Organizational Skills...
...Bookings via telephone ✅ Taking messages ✅ Check in scenarios ✅ Explaining the bill at checkout The course provides the following downloads... Learn about: Reception Skills, British Accents, Organizational Skills...
-
Thanks to Reception Academy for giving a great experience in short period of time.Very happy to get a job at Hilton Double Tree. Special thanks to Instructor Daniel.
← | → see all
-
I express my big thanks to Reception Academy Team for everything. I have learnt so many useful things in these 4 weeks
← | → see all
- Course
- Distance Learning
- Different dates available
...work sectors to benefit the practice. The programme introduces: The role of the receptionist as a dental professional Front of House skills and qualities... Learn about: Dental Business, Communication Skills, Dental Hygiene...
- Course
- Online
- March
...participants to some of the most common types of negotiation. Communication Essentials During this session, participants will work on their listening and questioning skills... Learn about: Customer satisfaction, Customer relationship, Customer Service...
- Short course
- Online
- Advanced
- Different dates available
...the telephone Use telephone communication to your advantage and be aware of its limitations Know the key stages of a call (answer, handover... Learn about: Improve Communication, Telephone Skills, Customer Care...
-
It was a great time in Reception Academy. Our Trainer Ramin Semsar has an infectious energy . His advices help us to be an exceptional receptionists.He makes our days light and entertaining & I truly value his work.
← | →
-
Great Experience. Suggest Reception Academy to all
← | →
- Course
- Online
- Beginner
- Different dates available
..."Buss words" in a sensible way. You will receive a certificate at the end of the course. Do not hesitate in giving an impulse in your career in the hospitality field!... Learn about: Telephone Skills, Audio competence, Telephone user support...
..."Buss words" in a sensible way. You will receive a certificate at the end of the course. Do not hesitate in giving an impulse in your career in the hospitality field!... Learn about: Telephone Skills, Audio competence, Telephone user support...
-
It was a great time in Reception Academy. Our Trainer Ramin Semsar has an infectious energy . His advices help us to be an exceptional receptionists.He makes our days light and entertaining & I truly value his work.
← | → see all
-
Great Experience. Suggest Reception Academy to all
← | → see all
- Course
- Online
- Intermediate
- Different dates available
...the telephone training enables you to: Understand call structure Create a positive impression Use the correct telephone etiquette Deal with callers professionally... Learn about: Call Handling, Influencing Skills, Customer Care...