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...The key elements of Goleman's emotional intelligence concept are: -Self-awareness: utilising both facts and gut feelings -Managing emotions...
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- Distance Learning
...It also stresses the importance of making objectives measurable, realistic and achievable - and teaches how to monitor results. In demonstrating how...
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- Distance Learning
...Narrated by noted ethicist Eric Harvey, co-author of the best-selling " Walk the Talk " book series, these lessons have helped more than 84% of Fortune magazine's...
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- Distance Learning
...The aim To reduce conflict and create a more harmonious working environment. About the programme Deadlines, change, stress, miscommunication...
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- Distance Learning
...DVD (22 mins) Leader's guide Workbook PowerPoint presentation slides on disc Information: Produced by Star Thrower Learning-chapters Creativity is a matter...
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- Distance Learning
...Jobs for the boys. Brings all the issues together, when two women second-guess their organisation's recruitment strategy with nothing to go on but stereotypical...
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- Online
...because people are individuals. But it may be equally as wrong to treat them as different, because of stereotypes or by judging them on one aspect of their persona...
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- Distance Learning
...it makes a positive difference to performance -Become better at taking criticism -Improve communication and staff morale Programme includes...
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- Distance Learning
...About the programme Part of the Workplace Excellence Series of documentary case studies. Meet the managers and staff who provide powerful insights...
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- Distance Learning
...This simple, yet powerful process, helps you choose one behavior to improve, follow up regularly with the people who are most affected by your behavior...
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- Distance Learning
...Increases self awareness Programme includes: DVD (32 mins) DVD extras (26 mins) Q&A with Meredith Belbin (5 mins) Course leaders' guide includes exercises...
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- Distance Learning
...DVD (25 mins) Course leader's guide Delegate worksheets on disc Powerpoint slides on disc Self-study workbook on disc Information: A Video Arts production...
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- Online
...Suitable for all managers and team leaders - either for ad-hoc project teams or permanent teams - this engaging programme presents clear and memorable...
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- Distance Learning
...a review of the case study's learning points, and the incident file containing 38 practical situations that first-line managers may encounter...
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- Distance Learning
...Make Their Day, and Choose Your Attitude - can make a big difference in your company and ultimately help shape positive organisational change across the globe...
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- Distance Learning
...To ensure that your staff stay motivated. Visit the Fresh FISH! microsite for more on all our FISH! resources including streaming , FISH! Live Learning and merchandise...
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- Distance Learning
...that seem to have little in common with the Pike Place Fish Market are creating more energy, joy and effectiveness through the FISH! Philosophy...
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- Distance Learning
...the worst recordfor sales and customer service in its region. Even worse, the employee satisfaction scores were so low they were almost immeasurable...
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- Distance Learning
...Re-energises and re-motivates everyone in the workplace -Encourages and empowers all levels of staff -Improves relationships and attitudes at...
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- Distance Learning
...even the worst case of workplace blues! The key outcomes -Re-energises and re-motivates everyone in the workplace -Encourages and empowers all levels of staff...