Video Arts courses

...a long-lasting connection with your colleagues. Regardless of your level of expertise, this programme can help you become an outstanding, experience-focused...

...To give managers the skills of persuasion, vital for running meetings or trying to influence others. The aim To give managers the skills of persuasion...

...Licensed by RDF Rights Learning-chapters Introduction Where do I start? One step at a time Working together Keep it positive Test night Summary...

...The key outcomes -Motivates any team to work together for better results -Demonstrates the importance of teamwork in bad times as well as...

...About the programme If meetings and training sessions are an essential part of your organisation, you know the importance of getting off to a good start...

...to provide total customer satisfaction all of the time. The key outcomes -Make customers happy by learning how to go the extra mile to meet their needs...

...and shows how to establish relationships to fire-up, support and maintain learning. It is an invaluable resource for either group training or self study...

...specific behavioural techniques for recognising, and dealing with, the four most common difficult situations encountered when giving feedback...

...(31 mins) Guide Information: A Melrose production Release date:1988...

...To give anyone who attends meetings the skills to contribute more effectively and deal with even the most awkward colleagues. The aim To give anyone...

...the Turf Warrior, the Assassin, the Dominator and the Interrupter - and the meeting quickly becomes a farce. However, following guidance from Cleese...

...spread rumours to fill the gap left by a lack of formal communication. About the programme People do need to know what is going on, especially if there's...

...something afoot that could affect them personally. And once the rumour mill starts grinding it's very difficult to stop - and even harder to correct...

...To give people the skills to communicate effectively with colleagues and customers. The aim To give people the skills to communicate effectively with colleagues and customers...

...The key outcomes -Increases motivation through putting ideas into workable solutions -Learn how, and when, to apply creativity and initiative Programme includes...

...A guest at work is no different. It's that simple and that important. This is a must-see training programme for any employee who works with customers...

...Information: An American Media production...

...Learn to ignore personal prejudices and do as you would be done by -Find simple solutions to help customers and improve service -Create a positive image...

...In this amusing drama, a manager who knows nothing about coaching has plenty to learn. The manager needs to identify which tasks each team member could...

...this programme offers a clear structure for learning coaching skills. It is a valuable tool for all levels of management, and supports courses on management...