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- Distance Learning
...DVD £499 (Only available to those that have purchased FISH! or other FISH! DVD resources previously) FISH! Trainer Tools includes the FISH! DVD £1299 FISH!...
- Course
- Distance Learning
...By listening actively to others, explaining your own feelings, and inviting other ideas and building on them, agreement will follow naturally...
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- Distance Learning
...Licensed by RDF Rights Learning-chapters Introduction Where do I start? One step at a time Working together Keep it positive Test night Summary...
- Course
- Distance Learning
...both within individuals and throughout teams. About the programme In just 3 minutes this stimulating programme will teach individuals in your organisation...
- Course
- Distance Learning
...everyone's brains will be supercharged before the real business of the session begins. The key outcomes -Encourages creative thinking...
- Course
- Distance Learning
...They are about going the extra distance for the customer - taking the time to really listen to the individual customer's needs and then offering a specific...
- Course
- Distance Learning
...Emotional intelligence is the basis for an effective approach. To be emotionally intelligent at work, consistently, is hard. But it's not a skill that we're either given...
- Course
- Distance Learning
...and linking feedback to specific goals, those who give feedback will see an increase in the energy, motivation and productivity of those around...
- Course
- Distance Learning
...the culture within their organisation, and the type of people who will make it successful. About the programme Every organisation has its own culture...
- Course
- Online
...produce an entirely different outcome. Messing up a meeting shows how to avoid common mistakes (like refusing to stick to the agenda, or rowing with colleagues)...
- Course
- Distance Learning
...meetings will become far more effective. Suitable for anybody who attends meetings, this highly entertaining programme is based on a group of middle managers in a large hospital...
- Course
- Distance Learning
...his mistake and acknowledge the importance of structured communication. Everyday settings and realistic situations demystify the concept of internal communications...
- Course
- Online
...inviting, questions Briefing everyone together: sticking to the same script Learning-chapters Trailer Pre-test Introduction Be honest Be inclusive...
- Course
- Distance Learning
...by poor communication and presents key ways to overcome them. There is also a short six-minute videothat summarises the key steps to effective communication...
- Course
- Distance Learning
...For managers who are keen to empower their people it will help them hand over responsibility without losing control, and give people space to realise their creative potential...
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- Distance Learning
...The entertaining way in which the customer service message is delivered within the programme will keep the attention of employees in any type of business...
- Course
- Distance Learning
...and productive working environment Programme includes: DVD (30mins) Training leader's Guide with session agendas and discussion materials. Pre-and post-training surveys...
- Course
- Distance Learning
...to the workings of the sales and marketing department. Steve fails to make his specialised knowledge intelligible through impatience, false assumptions...
- Course
- Distance Learning
...To ensure managers understand the need for coaching and then learn how to coach. The aim To ensure managers understand the need for coaching and then learn how to coach...
- Course
- Online
...Helps individuals and your business develop together Programme includes: DVD (37 mins) Course leader's guide Delegate worksheets on disc Powerpoint slides...