Video Arts courses

...A presentation from leading safety trainer Martin Woodall, the first trainer to work with Ken following his accident. CD-rom contents: PowerPoint Presentation...

...baffled and alienated. Using the analogy of the distraught interviewee's medical checkup to highlight each manager's mistakes, this updated version...

...About the programme Appraisal interviews offer managers a golden opportunity to identify problems and opportunities, motivate staff and improve performance...

..."Can I help you?". The key outcomes -Teaches organisations how to get the most out of their exhibition stands -Equips stand staff with all the skills...

...and sales success as well as every other personal relationship in your employee's lives. It uses clear, concise learning points to show that connecting...

...people make a snap decision about the healthcare professional in front of them. In healthcare as well as life, the failure to build trust and rapport can be insurmountable...

...and seeing things through to a successful conclusion. This programme clearly defines valid rules for any customer care exercise and demonstrates that...

...the number of thoughts that simultaneously rush into your head is immense. Why are they leaving? Could I have stopped it? How much is it going to cost to find a replacement?...

...She has no reason to worry providing she approaches the task methodically. By following a few simple steps - Position, Options and Proposal...

...Ideal for first-time presenters, and for experienced presenters wishing to review their technique, this engaging programme will enable you to deliver...

...as a ritual rebuke and is completely unprepared. He has to learn how to identify the gap between the individual's performance and the required standard...

...you can keep up-to-date with the learner's progress. All our courses are fully SCORM-compliant for use with learning management systems and virtual learning environments...

...skills by challenging your own assumptions -Learn how to assess ideas and solutions in a positive, creative way -Think your way beyond self-imposed limitations Programme includes...

...About the programme Anyone who needs to challenge the way they think will benefit from this visually stimulating and highly entertaining resource...

...A Video Arts production featuring Dawn French and Patrick Malahide. Release date: 2000 Learning-chapters The body in the lake An ordinary member of...

...To ensure customer-facing staff learn how their behaviour can be used to improve customers' attitudes, and create new sales opportunities. The aim To ensure...

...Develop honesty, empathy and flexibility in your approach to sales Programme includes: DVD (20 minutes) Closing time DVD (4 minutes) Information...

...to show how all frontline staff can improve their performance, and then offers a five-step model for getting it right. The programme demonstrates key messages such...

...This programme is suitable for all those who want to break down 'silos' in their organisations and build productive working relationships with people from different departments...

...a 'silo' mentality is all too common. Mistakes are seen as the fault of other groups, and problems as the responsibility of other departments...