Video Arts courses

...cost' will add shareholder value. The key outcomes -Learn how to look beyond profits and see true state of a company's performance -Be a better judge...

...It can be a creeping influence in the workplace as well. Software programmes are released with known defects, food products are shipped with acceptable amounts...

...It Will Never Happen To Me explains, in true words, the human side of safety and why we all need to take responsibility - for ourselves and each other...

...Learning-chapters The need for negotiation Preparing and bargaining Win-win negotiation Set objectives Putting yourself in their shoes Determine fallback...

...with each of their customers. Getting this wrong, even in a small way, has repercussions for the individual and for the organisation. This engaging programme...

...looks at customer service and corporate culture from Stew Leonard's Dairy in Norwalk, Connecticut - which has long been recognised as a leader in service...

...respect and support among team members will increase productivity and improve customer service and growth. About the programme Employees are often afraid...

...to conduct an effective recruitment interview. About the programme A selection interview is a bit like detective work. Suspects must be eliminated until...

...and is constantly interrupted by colleagues as the interview progresses. Ivan the Terrible would rather trumpet his own opinions than encourage the candidate to...

...to believing in your team, through to taking responsibility and learning and adapting your style of leadership throughout each project. This real example...

...to keep an audience engaged. Anyone taking on a leadership role can learn a lot from watching him in action. Part of the two-part Jamie's kitchen training series...

...Because there was no one to catch them, they concentrated so hard. I think today they came together really well as a team." (Jamie Oliver) Jamie Oliver's...

...Learning-chapters Introduction Forming - get it straight Storming - get on board Norming - get stuck in Performing - get better Summary Learning-chapters...

...To help organisations and individuals manage change successfully. The aim To help organisations and individuals manage change successfully. About the programme...

...it Reflect on it Resolve it Learning-chapters Trailer Pre-test Introduction The school dinners project Reactions: reject and resist What's the problem?...

...session on change or 'journey' onto an individual training plan. The key messages of this insightful programme include that nothing is permanent...

...positive outcomes by understanding why customers have problems. About the programme This insightful programme, ideal for all front-line staff...

...every member of a team counts. The story follows an internationally renowned architect who fails to spot that the specification for a lift system lacks a crucial...

...signs of ineffective leadership, showing how seemingly insignificant actions can develop into destructive leadership practices. Each scenario clearly identifies...

...To help you grow your relationship and leadership skills. The aim To help you grow your relationship and leadership skills. About the programme Designed...