Video Arts courses

...the truth behind Mega's apparently exceptional performance is revealed. When Peter explains concepts such as hedging and gearing, it is clear that Mega has deep-seated problems...

...It can be a creeping influence in the workplace as well. Software programmes are released with known defects, food products are shipped with acceptable amounts...

...until Kieron was killed in a tragic workplace accident, just thirteen weeks after their wedding day. It Will Never Happen To Me is an appeal to employers and workforce alike...

...build your confidence so you can control and enjoy negotiations, they also allow you to be flexible and anticipate all eventualities - and enable you to avoid a stalemate...

...to behave in ways that will help them provide a high level of service to customers. About the programme A focus on customer care will pervade everything...

...Valuable for all levels of the organisation, it shows how success is about consistent excellence - the ability to inspire hundreds of team members to...

...To show how trust, respect and support among team members will increase productivity and improve customer service and growth. The aim To show how trust...

...to selection interviewing Interviewing without preparation Identifying the need for preparation Applying the process for preparation within the interview...

...To provide managers with all the necessary skills to conduct an effective recruitment interview. The aim To provide managers with all the necessary skills...

...the bloke with the weight of the world on his shoulders.' (Jamie Oliver) Jamie Oliver's passion and vision transformed a bunch of unemployed kids into an efficient...

...the bloke with the weight of the world on his shoulders.' (Jamie Oliver) Jamie Oliver's passion and vision transformed a bunch of unemployed kids into an efficient...

...To show how to become a better team. The aim To show how to become a better team. About the programme "For me tonight was a very powerful night really...

...sees team members work out how to support each other for the good of the team; get stuck in (norming) will help you to establish ground rules and resolve conflict...

...organisation Individuals will learn: -How to deal with change when it occurs Programme includes: DVD Part 1 (26 mins) DVD Part 2 (19 mins) Course leader's...

...believing in what you are trying to achieve; People - recognising the types of people in your organisation, from enthusiasts to resisters; Planning...

...which is constantly changing, we need to have made a plan to get to where we are going even though we cannot always see the destination. This inspirational programme...

...provides practical, focused training in handling customer complaints. It highlights that staff behaviour is the key to stopping a difficult situation turning...

...and a prestigious project is doomed to failure. But he wasn't the only one to blame - everyone in the team from the office junior to chief sub-contractor...

...with reproducible worksheets -DVD contains PDF version of leader's guide and supporting PowerPoint graphics. (Guide and PowerPoint files are also available as a download)...

...Personnel guide (excludes DVD) from £99. Multiple discounts apply, please call 0845 601 2531. Information: Written and produced by ChartHouse International...