What Every HR Professional Should Know about Coaching Toxic Personalities
Training
Online
*Indicative price
Original amount in USD:
$ 145
Description
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Type
Training
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Level
Intermediate
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Methodology
Online
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Class hours
1h
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Duration
1 Day
Overview:
In this webinar, HR professionals will get a ringside seat on the extensive 3-year national study by Dr. Mitchell Kusy and Dr. Elizabeth Holloway on how toxic behaviors in the workplace rob organizations of everyday civility. With over 400 individuals in their study, Dr. Kusy provides HR leaders with hard data and solid evidence on how everyday civility improves team performance and the bottom line. Respect is no longer a "nice to have."
About this course
92% of employees rated the range of severity of toxic work behaviors 7 to 10 on a 10-point scale: How can HR reduce the severity of these behaviors?
94% of employees have work with a toxic person in the past 5 years: What are best practices for HR intervention?
87% reported that team climate worsened: How can HR assess team climate with a simple and innovative assessment tool?
51% of your organization's top talent is likely to quit because of a toxic person: What are top HR strategies to reduce this turnover?
90% of your customers who witness a toxic interchange between two employees tell others: How can HR prevent the erosion of your business?
6% of individuals impacted by a toxic person ever filed a formal complaint: What can HR do to increase this low reporting percentage?
HR Leaders
HR Practitioners
Talent Development Professionals
Organization Development Practitioners
Leadership Coaches
Reviews
Subjects
- Coaching
- Team Performance
- Team Training
- HR professional
- Workplace Skills
- Workplace Diversity
- Workplace culture
- Human Resource
- HR issues
- HR Training
Teachers and trainers (1)
Dr. Mitchell Kusy
professor in the PhD. Program, Graduate School of Leadership & Change
Course programme
Overview:
In this webinar, HR professionals will get a ringside seat on the extensive 3-year national study by Dr. Mitchell Kusy and Dr. Elizabeth Holloway on how toxic behaviors in the workplace rob organizations of everyday civility. With over 400 individuals in their study, Dr. Kusy provides HR leaders with hard data and solid evidence on how everyday civility improves team performance and the bottom line. Respect is no longer a "nice to have."
And what about those 51% of employees who are likely to quit because of a toxic person? Stay tuned for his innovative use of the exit interview that provides HR with new vehicles for understanding that everyday civility cultures are created one step at a time. It takes a village!
Micro HR perspectives are presented through unique team assessment strategies designed to identify how toxic behaviors erode team cultures. And the build-up of toxic team cultures creates toxic organizational cultures.
Why should you Attend: In this webinar, you will understand how Dr. Kusy's extensive 3-year national study of over 400 individuals provides critical answers for HR. Dr. Kusy's heavily researched Toxic Cost Worksheet will demonstrate how HR can determine the financial ramifications of toxic people in you own organizations-up to 6% of total compensation costs…and use this to sell to leaders why the buck stops here!
Beyond financial costs, Mitch provides innovative and simple recruiting practices to avoid hiring these narcissistic personas in the first place. And what about those 51% of employees who are likely to quit because of a toxic person? Stay tuned for his innovative use of the exit interview that will change the way you and your organization conducts exit interviews.
He tackles the two top questions he has received from HR: How do I handle a toxic boss? How do I help organizations design cultures of everyday civility that mean business-bottom line business!?
Strategies are easier when your toxic person has performance problems. But what about those toxic individuals who are your organizational stars? Mitch shares how giving feedback to a toxic star is painful, but it can be done quite effectively.
He concludes this webinar by demonstrating how to integrate these strategies into daily HR practice-building new norms of respectful engagement that offset toxic behaviors. Positive organizational cultures are designed one strategy and one person at a time. He relates this through rich examples, robust practices, and clear strategies-all formed from research and evidence-based methods.
Areas Covered in the Session:
- 92% of employees rated the range of severity of toxic work behaviors 7 to 10 on a 10-point scale: How can HR reduce the severity of these behaviors?
- 94% of employees have work with a toxic person in the past 5 years: What are best practices for HR intervention?
- 87% reported that team climate worsened: How can HR assess team climate with a simple and innovative assessment tool?
- 51% of your organization's top talent is likely to quit because of a toxic person: What are top HR strategies to reduce this turnover?
- 90% of your customers who witness a toxic interchange between two employees tell others: How can HR prevent the erosion of your business?
- 6% of individuals impacted by a toxic person ever filed a formal complaint: What can HR do to increase this low reporting percentage?
What Every HR Professional Should Know about Coaching Toxic Personalities
*Indicative price
Original amount in USD:
$ 145