WWP Training Limited courses

...upon chance event. -Use differing techniques for identifying and solving technical and non-technical problems. -Understand the factors that inhibit creativity in the workplace... Learn about: Problem Solving...

...Barriers to communication -When and how things go wrong -Taking ownership Positive attitude -Proactive versus reactive behaviour -How we affect others...

...Launching the Access application -Working with the Access toolbars -Customising the Access environment -Understanding Access terminology... Learn about: Microsoft Access...

...Introduction to Strategic Financial Management...

...Develop an understanding of what diversity is (develop a common understanding) -Understand the impact diversity has on your organisation and why inclusiveness...

...Involving all the senses -Building on what is already known -Learning in digestible chunks -Interrogating the subject-matter Searching out the meaning...

...Creating a query to extract information from multiple tables -Finding unmatched records in a table Advanced query techniques -Including multiple conditions in a query... Learn about: Microsoft Access...

...Planning websites; planning a website -The Dreamweaver environment; examining and previewing an existing page -Viewing and managing HTML...

...setting layer visibility; setting the stacking order -Layer styles; defining a layer with styles -Layers and behaviours; creating a pop-up message...

...simple navigation buttons and now you want to build on your experience to produce more efficient, optimised animations that allow for greater user interactivity...

...Modifying selections Layers -Floating versus fixed selections -Undoing previous steps -Copying selections -Creating layers -Transforming layers...

...Now, you need to build on what you know and take your skill set to the next level. In this programme, you will learn more about and work with the advanced...

...Pre-appraisal preparation -Creating the right atmosphere -Your personal style Appraisal skills -Opening the discussions effectively and professionally...

...Determine the difference between assertive, aggressive and passive behaviour. -Recognise their own behavioural style. -Identify methods of expressing yourself positively...

...to make a decision Assessing the 'attractiveness' of each job Reviewing constraints Assessing the realism of each choice Taking the first steps Clarifying...

...manage or prevent the potential development of situations involving aggression and conflict, or deal with difficult people. This programme is for you if you need to understand...

...from experience Gain feedback from other participants and the trainer Other Recommended Programmes Facilitation Skills The Manager as a Coach Maintaining...

...Structuring the call -Direction and goals -Maintaining control -Making outgoing calls Handling difficult situations -Being assertive with your customers...

...Understand the legislation surrounding disciplinary action in organisations -Understand what constitutes an informal or formal grievance...

...behaviour and communication -Meet your needs more effectively -Build stronger relationships with others Course content: The true nature of assertiveness...