WWP Training Limited courses

...On completion of this programme you will be able to: -Apply rational techniques for making decisions. -Identify and plan for likely opportunities and capitalise... Learn about: Problem Solving...

...has on the customer and the organisation -Explore the meaning and importance of customer care and identify your customers -Recognise our role in managing...

...Including a numeric condition and a calculated field in a query Creating a report -Creating a simple and grouped tabular report, modifying a report... Learn about: Microsoft Access...

...Auditing spreadsheets What if analysis Review of Programme Other Recommended Programmes -Accounting Budgeting and Forecasting...

...beliefs and values concerning topics such as race, gender, ethnicity, culture, language and background. You will also be able to explore your own diversity and that of others...

...your natural learning abilities. -Understand that different people learn differently. -Improve your communication skills by understanding how we process new information...

...During this programme, you will gain an understanding of how to join multiple tables in a database and the reasons why you need to do this. You will... Learn about: Microsoft Access...

...Define a site in Dreamweaver to organise and maintain the web pages; and create a basic web page by typing text and applying character and paragraph formatting...

...Define keyword, description, and other meta tags in order to make a site visible to automatic search engine spiders. -Create CSS styles to streamline...

...creating a button symbol with static image states; creating a button with animated image states -Managing symbols and instances; creating instances...

...Modifying selections Layers -Floating versus fixed selections -Undoing previous steps -Copying selections -Creating layers -Transforming layers...

...Create colour swatches, gradients and patterns, a. Suitable for: This programme is for you if you have familiarised yourself with the basic image editing tools of Photoshop...

...Suitable for: This programme is for you if you are a line manager who needs to understand the importance of appraisals and how they contribute to performance management...

...action planning Review of Programme Other Recommended Programmes -Effective Communication -Self-Development and Image Projection...

...Introduction and objectives Why do I work? What do I expect from work? Career planning Why plan, or at least think about my career? Taking ownership...

...Main causes of aggression Personality types Communicating Confidently Calmly Control under pressure Professionally Essential skills for coping with conflict...

...On completion of this programme, you will be able to: Identify your natural leadership style and flexibility -Diagnose the development stages of your...

...Appreciate the impact of language - verbal and non-verbal - and how to use it effectively Course content: Managing customer expectations...

...and best practice in dealing with grievance and discipline issues, but also the ability to judge situations and handle them face-to-face. This programme...

...Dissolving aggression in others -Handling put downs -Remaining calm and in control Giving and receiving feedback and criticism -"Soft on the person...