Assertiveness Skills
Short course
In Brighton
Description
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Type
Short course
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Location
Brighton
By the end of the course delegates will: understand how to distinguish between assertive, aggressive and submissive behaviour. Have shared and developed a common approach to assertiveness. Have established ground rules for communicating in an assertive manner. Have practised the skills of being assertive
Important information
Government funding available
Facilities
Location
Start date
Start date
Reviews
Course programme
Course Description
Do you sometimes feel that it is hard to turn people down; to ask people to do things which they might not be happy to do; to stand your ground without caving in? This course will help you respond to people and deal with situations in a more assertive way.
Content
- what is assertiveness? raising the issues.
- contrasting the effectiveness of aggressive and submissive behaviours
- principles of assertive behaviour.
- assertive rather than aggressive - the difference
- developing a working list of how the assertive person communicates
- practising the skills
Duration: Offered as a half day, one day or two day course depending on your requirements. It is also available for one-to-one training.
Assertiveness Skills