Cosensa Learning & Development Ltd courses

...through improved communication Resolving issues before they arise as problems Dealing with sensitive situations Enhance your own image, self-esteem and confidence... Learn about: Achieving Results, Resolving Issues, Dealing with People...

...rather its aim is to help them acquire some learnable and practical skills for workplace counselling. Certificates: All delegates who successfully complete...

...This course will particularly benefit those who would like to become more familiar with financial documents and terminology, and understand each of these aspects better... Learn about: Account Statements, Balance Sheet, Expense Control...

...and clear verbal communication Building effortless rapport Networking in and out of the workplace Establishing and maintaining trust Who should attend... Learn about: Maintaining Trust, Body Language, Conflict Strategies...

...and strategies to colleagues and senior management. All delegates who successfully complete this course will receive a certificate of attendance. Course Content... Learn about: Overcoming Obstacles, Oratory Techniques, Gathering Information...

...Certificates: All delegates who successfully complete this course will receive a certificate of attendance. Trainers background: The trainer for this course...

...The trainer has been successfully delivering training to both public and private sector organisations for over twelve years and has an excellent background... Learn about: Speaking Clearly, Communication Skills, Sentence Structure...

...sales positions in variety of industries. All delegates who successfully complete this course will receive a certificate of attendance. Course Content... Learn about: Requesting Appointments, Incoming Calls, Buying Signals...

...studies and prepares delegates for learning additional project management skills; managing people in projects etc. All delegates who successfully complete... Learn about: Managing a Workplan, Setting Goals, Managing Quality...

...Thousands of tonnes of asbestos products were used in building construction in the past and much of it is still in place. Carpenters, electricians... Learn about: Inspiring Others, Practical Experience, Assessing Risk...

...This one day programme will provide delegates with an understanding of the benefits of well run safety committees and properly motivated Safety Representatives... Learn about: Accident Prevention, Safety Representatives, Safety Committee...

...needs analysis process and develop the appropriate skills to effectively identify personal development requirements of their colleagues. All delegates... Learn about: Information Gathering, Creative Thinking, Training Programmes...

...Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous... Learn about: Taking Control, Effective Facilitation, Creative Problem Solving...

...and plain English used to effect · Letter Writing · Using a systematic approach to planning, writing and editing · Effective openings and closings · Using... Learn about: Letter Writing...

...Specifically, the course revises key management responsibilities from the full IOSH Managing Safely course and updates relevant changes in good practice guidance... Learn about: Measuring Performance, Risk Assessment, Environmental Protection...

...8555 requirements on request. Contents The various standards - ISO 14001, Eco-Management and Audit Regulation (EMAR), BS 8555. The 2004 version of...

...This programme emphasises the importance of consistency and corporate style as well as enhancing your ability to spot mistakes. A module within this half-day... Learn about: Standard Symbols, Tips and Techniques, Maintaining Corporate Style...

...This course is ideally suited for anyone who wishes to be able to identify and where necessary be able to deal appropriately with bullying and or harassment in the workplace... Learn about: Unacceptable Behavior, Types of Bullying, Handling Bullying Informally...

...It is a highly participative program is a practically based series of sessions using tutorials, case studies, interactive workshops and open forum discussions... Learn about: Implementing an Auditing System, ISO 9000, Third Party Assessment...

...accredited by the IRCA (International Register of Certificated Auditors). They currently combine the delivery of training with assessment of other organisation's... Learn about: Documentation Methods, Cost Consideration, Total Quality Initiatives...