The Effective Account Director
Short course
In London
Description
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Type
Short course
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Location
London
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Class hours
7h
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Duration
1 Day
Strategy, messaging, measurement, awkward client conversations and team development… It’s not easy being an Effective Account Director, so this one day workshop is designed to create super directors of accounts and inspirational leaders of teams.
You’ll leave the course as a more confident account director ready to take on your clients’ demands while getting the best out your staff.
Facilities
Location
Start date
Start date
About this course
No prior experience is needed.
Reviews
Subjects
- Executive Presentation
- Account management
- Accounting
- Accountancy
- Business Account
- Management Accounting
- Financial Accounting
- International Accounting
- Key Account Management
- Time management
- Communication Skills
- Conflict Resolution
- Leadership
Course programme
Account Direction
– Strategy and planning
– Measurement and avaluation techniques
– Messaging – creating effective messages
– The best ways to communicate with clients
– Providing excellent service
Introduction to Agency Finance
– Profitability and charging models
– Budget management
Team Leadership
– Taking on the characteristics of a leader
– Coaching and mentoring people
– Delegation – how to do it properly
– Giving feedback and taking criticism
– Resolving conflict
The Effective Account Director