Suitable for: The course is designed both for care and senior staff, within any organisation, who care for clients displaying Challenging Behaviour.
Feedback and Negotiation skills to manage difficult people. Suitable for: This course is aimed at a public sector audience. Previous delegates have included Public Sector Managers, Headteachers, Consultants, Team Leaders, Therapy Managers & Ward Managers.
To use NLP approaches and techniques to get better results in any area of your life (home, work, business) and also in your interactions with others. Suitable for: Anyone wanting to improve their understanding of what motivates people in order to get better results for themselves and in their interactions with others.
A focus on real improvement. ILM qualifications bring about practical benefits to you and your organisation because they focus on improvement improvement of leaders and managers in their roles, improvement in the teams they lead and in the products and services they provide, and improvements in your organisation and the way it operates. Suitable...
To equip you with the tools to facilitate people in achieving positive changes through an effective coaching process.
Suitable for: Everyone
Connect 1 is an inclusive opportunity for people who wish to develop academic, personal and social skills and skills for work at entry level. Connect 1 starts in September - apply now for further details! The course is for: Students with moderate learning difficulties. Students who have no formal qualifications or GCSEs and who may be unsure of...
To provide an appropriate education for school leavers with significant learning difficulties eg Autism, Aspergers Syndrome, Downs Syndrome and General Learning Difficulties. Each students' individual needs are met.
Delegates will learn to understand the part that emotion plays in the workplace at all levels.Understanding why we behave the way we do breaks down barriers to progress and results in greater confidence, better communication, self-awareness and goal setting.
This programme will enable delegates to recognise conflict and the stages that lead to full on confrontation and will empower them with the necessary tools & strategies to diffuse confrontational situations before they escalate, seemingly out of control.
By the end of this course you will be able to:Identify how you think and solve problemsUse structured, analytical approaches to problem solvingApply creative thinking techniques to solving problems and making decisions
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