Suitable for: The course is designed both for care and senior staff, within any organisation, who care for clients displaying Challenging Behaviour.
Feedback and Negotiation skills to manage difficult people. Suitable for: This course is aimed at a public sector audience. Previous delegates have included Public Sector Managers, Headteachers, Consultants, Team Leaders, Therapy Managers & Ward Managers.
To use NLP approaches and techniques to get better results in any area of your life (home, work, business) and also in your interactions with others. Suitable for: Anyone wanting to improve their understanding of what motivates people in order to get better results for themselves and in their interactions with others.
A focus on real improvement. ILM qualifications bring about practical benefits to you and your organisation because they focus on improvement improvement of leaders and managers in their roles, improvement in the teams they lead and in the products and services they provide, and improvements in your organisation and the way it operates. Suitable...
Suitable for: Everyone
Connect 1 is an inclusive opportunity for people who wish to develop academic, personal and social skills and skills for work at entry level. Connect 1 starts in September - apply now for further details! The course is for: Students with moderate learning difficulties. Students who have no formal qualifications or GCSEs and who may be unsure of...
Delegates will learn to understand the part that emotion plays in the workplace at all levels.Understanding why we behave the way we do breaks down barriers to progress and results in greater confidence, better communication, self-awareness and goal setting.
This course provides students with a balanced coherent study of the principles that underlie the subject of Critical Thinking. Critical Thinking can be defined as a form of reflective reasoning which analyses and evaluates information and arguments by applying a range of intellectual skills in order to reach clear, logical and coherent judgements...
This course is to develop greater independence through increased confidence and experiences
To equip you with the tools to facilitate people in achieving positive changes through an effective coaching process.
In the rapidly changing business environments we work in, thorough planning and preparation are critical to business success. There are huge business benefits to be gained from taking the time to review, refine and refocus your current approach to business planning and implementation. Suitable for: This course is suitable for manager and team...
To help my students achieve their dreams. Suitable for: Anybody wanting to work with dogs
Suitable for: Everyone
To provide an appropriate education for school leavers with significant learning difficulties eg Autism, Aspergers Syndrome, Downs Syndrome and General Learning Difficulties. Each students' individual needs are met.
This programme will enable delegates to recognise conflict and the stages that lead to full on confrontation and will empower them with the necessary tools & strategies to diffuse confrontational situations before they escalate, seemingly out of control.
To understand the dynamics of anger, and what triggers people. Learn the factors that prompt hostility. How to deal with verbal aggression. Reading body language and non verbal communication. Develop coping strategies and ways to keep calm. Suitable for: People who deal with hostility and angry customers in their workplace.
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