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Professional Receptionist Training

in Miss Reception (England)

Classes Course

Place:

Wembley

Price:

£245 VAT inc. Special offers 

Duration:

3 Days

Start:

07/01/2009 other dates
See course programme

Requirements:

You will need to have a good command of the English language and be familiar with using Microsoft Word ... see more

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Course objectives:

This course is designed to be an extensive and thorough way of learning what qualities are required to become a Receptionist. The course covers all the skills required to enhance your chances of finding employment as a professional Receptionist. The training will give you the skills, knowledge & confidence to deal effectively with visitors and colleagues face to face & over the phone.

Miss Reception

Miss Reception is London's ONLY dedicated Reception Training Academy. Our motivation for starting was simply to pass on the skills as well as the practical and theoretical knowledge to anyone who has ...

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Course details

Type Course Duration 3 Days
Method / place Contact course provider Classes in Wembley where
Suitability This course is suitable for anyone who is looking to change career or direction into the field of reception. This course is purely aimed at the public and is ideal for anyone who is un-happy in their current position. This course is suitable for students, anyone working in retail or hospitality, au pairs/nannies, anyone starting their career (college leaver), anyone who is un-employed or anyone who requires confidence building.
Course objectives This course is designed to be an extensive and thorough way of learning what qualities are required to become a Receptionist. The course covers all the skills required to enhance your chances of finding employment as a professional Receptionist. The training will give you the skills, knowledge & confidence to deal effectively with visitors and colleagues face to face & over the phone.
Requirements
You will need to have a good command of the English language and be familiar with using Microsoft Word (basic) and have an accurate typing speed of 35wpm. Good grammar and spelling is essential due to the introduction to agencies. A proficient use of the internet and email is also helpful as employers will expect these skills as a minimum.
Price £245 VAT inc.
Special offer + Support
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Course programme

Professional Receptionist Training
Professional Receptionist Training

Here is some information about our training.
You may choose to take the 2 Day Course with or without the 1 Day FindWork Workshop.  

2 DAY COURSE CONTENT:

1. Deportment & Appearance
·         Polish & Finesse
·         Dress Code
·         How to carry yourself
2. Speech & Elocution
·         Voice Inflection & Listening Skills
·         Articulation & Clarity
·         Meeting & Greeting
3. Managing Behaviours
·         Showing Assertiveness
·         Manners
·         Statements to Avoid
4. Handling Situations
·         The Art of Negotiation
·         Attention to Detail
·         Disclosure
5. Customer Service & Conduct
·         Managing your Voice System
·         The Order of Priority
·         Receiving Visitors & VIPs
6. Corporate Awareness
·         Learn the Ethos & Values
·         Using Business Language
·         Company Policy, Procedures &  Systems

1 DAY FINDWORK WORKSHOP:

1. The Perfect CV
·         Preparing Your CV for Agencies & Employers
·         Structure & Presentation
·         Making Your CV Relevant
2. How to Stand Out In a Job Interview
·         Making the Right Impression
·         Techniques & Role Play
·         What to Say and How to Say It 

Successful candidates will earn our diploma in receptionist aptitude. We will also provide you with an employment reference and assist you by reviewing your current CV.

UPCOMING COURSES:
Day 1  Professional Receptionist Training
Day 2  Professional Receptionist Training including Short Written Exam
Day 3  FindWork Workshop – How to Stand out in Interview, CV Advice and Career Guidance 2008
Sat 15th Nov, Sat 22nd Nov, Sat 29th NovTue 18th Nov, Thu 20th Nov, Fri 21st Nov 2009 Wed 7th Jan, Thu 8th Jan, Fri 9th JanWed 21st Jan, Thu 22nd Jan, Fri 23rd Jan
HOURS
: 10.00am to 4.00pm  
VENUE
: Bishopsgate, London EC3A
COURSE FEE
3 Days for the Price of 2 - £245.00 SPECIAL OFFER – Receive 1 Day FindWork Workshop for FREE (Normal Price £345.00) 
2009 SPECIAL OFFER - £195.00 for 3 Day Course if you book by Monday 1st December             
Places subject to limited availability

Bookings secured by full payment in advance

All fees are non-refundable. Bookings can be transferable to a subsequent available course.
 Payments can be made by credit or debit card over the phone or by sending a cheque made payable to London Reception Academy to the following address: Miss Reception, 5 St. Helen’s Place, Bishopsgate, London EC3A 6AU. You may also pay directly into our bank account via online banking or over the counter at any branch of HSBC (Account Name: London Reception Academy Ltd , Sort Code: 40-41-57, Account No: 80073385). You must contact us immediately to advise of any payments made into our account. 
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Teachers/ trainers

profesorado Sun Moritz
Head of Training

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Venues and dates



Where Wembley, No. 1 Olympic Way
When Start: 07/01/2009 Finish: 09/01/2009 See calendar
 
Where Wembley, No. 1 Olympic Way
When Start: 21/01/2009 Finish: 23/01/2009 See calendar
 
Where Wembley, No. 1 Olympic Way
When Start: 15/11/2008 Finish: 29/11/2008 See calendar
 
Where Wembley, No. 1 Olympic Way
When Start: Ask the course provider
 
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On Miss Reception

Provider description
Miss Reception is London's ONLY dedicated Reception Training Academy. Our motivation for starting was simply to pass on the skills as well as the practical and theoretical knowledge to anyone who has the desire to find work in the professional receptionist field.
We have trainers working across the London area ensuring that the quality and confidence of students who enrol at the academy becomes first class.  A confident and knowledgeable receptionist is what every employer dreams about. Employers look for many things in a receptionist but with the competition being so strong, we believe that it is vital that you stand out at telephone interviews, face to face interviews and continue to do so after you have secured employment.
A receptionist's role is a rewarding one. Our training will demonstrate that these are skills which will never leave you.
Advantages of studying with Miss Reception
The courses are intensive and energetic.  You will be trained by teachers who feel passionately and deeply about this industry.  What we feel about reception is reflected throughout Miss Reception as a training provider.  We believe in what we do and we strive to pass down the knowledge and secrets as to what makes a first class receptionist.  We beieve in people and to this end our 'After Sales' service is arguably the best in the training industry.  We are there to continually support you after you have graduated and suport you in your search to find employment through references and endrosement from the academy.   The main benefits are the feeling of being treated as an individual - you will be engaged and stimulated whilst at the academy and we believe you will learn more through fun and enjoyment.  Miss Reception offers a truly unforgettable experience.
Course provider history
Miss Reception was launched in April 2006 after it's Directors realised the Receptionists they were placing into work were being critisised by employers due to lack of training and mentoring.  After having over 20 years recruitment experience, the Director's embarked upon the idea of being London's first reception training academy offering 'affordable' solutions to anyone who was seeking training in order to better their lives and personal circumstances.  They believed that 8 hours a day were spent travelling and working so ultimately people needed to be happy in what they were doing.  Three years on and Miss Reception has grown at an exponential rate.  With 10 trainers covering the London area, and The London Reception Academy operating for corporate reception staff, the company has grown not only in brand recogition but now upholds a reputation for being a formidable training provider which offers exclusive & unique training at a realistic and achievable price. 
Specialises in
Each trainer is carefully picked and must have a wealth of experience in the corporate reception world.  From executive and hotel reception, to corporate and basic reception experience, our trainers are eqipped with the insider knowledge and industry experience to ensure that once you leave the academy you are ready to commence employment into the office world.  The majority of our trainers have also worked within recruitment and training which means they possess a thorough and comprehensive understanding of what other employers are seeking in terms of expectations, CV's, interview skills but most improtantly how to conduct in an interview and once yu have gained employment.

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