Telephone Sales Training

Telephone Sales Training / Telesales Training Course
              
Picking up the telephone and speaking to people about the products & services you offer, is one of the best ways to generate more business!
                              
The Telephone Sales Training course will provide you with the skills and techniques needed to become a confident, consultative and successful sales person.
Who should attend                                   
                              
» Inbound and outbound Sales people    
                                                                       
Learning outcome
                              

    » Get past gatekeepers and through to the decision makers
    » Learn a highly effective consultative Sales process
    » Ask intelligent questions & listen effectively
    » Build excellent rapport with customers and gain their trust
    » Handle objections with enthusiasm and overcome them
    » Learn hoe to spot 'buying signals' from the customer
    » Sell using Benefits and Testimonials.
    » 'Up sell' and 'Cross sell' the products & services your organisation offers
    » Choose a range of effective closing techniques
    » Increase the spend of your existing clients.

                              
Role play's, Group Discussions and Group Activities are used to maximise participation from every person.