Activia Training courses

...the Insertion Point · Selecting Text · Deleting Text · Moving and Copying Text · Converting Case · Importing Text · Entering and Editing Text in Outline... Learn about: Ms Office, Microsoft Powerpoint, Microsoft Word...

...Microsoft PowerPoint 2003 is the popular business presentation graphics application and is part of the Microsoft Office 2003 suite. This one-day training... Learn about: Microsoft Office, PC training, Business Presentation...

...Suitable for: The course is intended for new users of Microsoft Excel 2007 who want to become productive in the shortest possible time. Delegates should... Learn about: Microsoft excel training, PC training, MS Excel...

...· Inserting a Chart into a Presentation · Inserting a Chart from Excel · Setting Chart Defaults Delivering On-Screen Presentations · What is a Slide Show?... Learn about: Microsoft Powerpoint, Ms PowerPoint, Creating a Project Plan...

...Proficient users of Microsoft Access 2003 or XP who want to consolidate and expand on their knowledge in a short space of time. Delegates should have... Learn about: Customer Service Skills, Microsoft Access, Options Derivatives...

...What is Coaching? What is NOT Coaching? Why Coach? Who Needs Coaching? Essential Coaching Skills / Qualities Differences Between Training and Coaching... Learn about: Team Motivation, Project Control, Team Building...

...Making Making a Decision With the Right Information MODULE 11: Implementing a Decision Topics covered: Implementation MODULE 12: Types of Decision Topics covered... Learn about: Strategic Planning, Strategy Development, Planning Process...

...and the use of music or humour in dealing with stress. Suitable for: Managers and supervisors, present and aspiring, who want to understand stress... Learn about: Personal Effectiveness, Team Training, Job security...

...and creating the Statement of Work. They should have attended our Setting Up Projects For Success course or be fully familiar with the subjects it covers... Learn about: IT Project Management, Project Manager, Project Management...

...Coaching Skills Introduction and Course Overview Defining Coaching Interpersonal Communication Skills Self Disclosure Critical Coaching Skills More... Learn about: Critical coaching, Critical Thinking, Coaching Skills...

...Seven Steps to Ironing Things Out MODULE 8: Dealing with Difficult Employees Topics covered: The Over-Dependent Employee The Lazy Employee The Hostile... Learn about: Managing Conflict, Personal Effectiveness, Time management...

...A working knowledge of using PCs in the Microsoft Windows environment is required. Course Outline: Microsoft Access 2000 Introduction Introduction to Databases... Learn about: Microsoft Access, Microsoft Access XP, Database training...

...· Compacting and Repairing a Database Database Normalisation · Theory of Normal Forms · De-normalisation · Naming Conventions Access 2000 Performance Issues... Learn about: Database training, Microsoft Access, Database Management...

...little or no existing database knowledge. Note : A basic understanding of PCs and familiarity with the layout of a PC style keyboard, mouse and Windows is required... Learn about: Database Design, PC training, Database training...

...Indemnity MODULE 9: Your Personal Action... Learn about: Negotiation Skills, Negotiation techniques, Logistics Management...

...non-confrontational way. Yet assertiveness does not come naturally because we have all learned passive behaviours to stave off confrontation... Learn about: Listening Skills, Delegating Skills, Persuasion Skills...

...The Factors of The Voice Topics covered: Power Pitch Pronunciation Pace Inflection/Emphasis MODULE 10: Professional Handling of Incoming Calls Topics covered... Learn about: Telephone Skills, Listening Skills, Assertiveness Training...

...Listening Skills Tips/Techniques MODULE 11: Telephone Work - Standards Monitoring Checklist Learning outcomes: Know how to use the standards monitoring checklist... Learn about: Negotiation Skills, Customer Care, Persuasion Skills...

...Basic Queries:· Review of Queries · Creating a Query · Sorting a Query · Filtering a Query · Hiding Fields · AND/OR Operators · IIF Functions Multiple... Learn about: Microsoft Access, Database Management, Database training...

...This intensive one-day training course is designed to enable users to get to grips with the main features of Microsoft Access 2007, including a thorough... Learn about: PC training, Database training, Database Management...