Activia Training courses

...and consolidate their knowledge of the application. Note: A working knowledge of using PCs in a Microsoft Windows environment is required. Some experience... Learn about: Ms Word, Ms Office, Office Assistant...

...Microsoft PowerPoint Slides:· What is a Slide? · Adding a Slide · Deleting a Slide · Cutting, Copying and Pasting Slides · Text AutoFit Creating a Slide:·... Learn about: Ms PowerPoint, Business Presentation, Microsoft Powerpoint...

...Ribbon Excel Basics · Working with Excel 2007 · Basic Excel Features · Moving your Data · Smart Tags and Options Buttons · Editing Tools Editing Your Workbook... Learn about: MS Excel, Microsoft Excel, Operating System...

...· Web Publishing · What you Need to Publish a Presentation · What to Expect with a Web Presentation · Publishing a Presentation · Saving a Presentation... Learn about: Creating a Project Plan, Ms PowerPoint, Microsoft Powerpoint...

...CrossTab Query Using the Wizard · Creating a CrossTab Query Manually Using Parameter Queries:· Setting Up Parameter Queries · Using a Parameter Query Advanced... Learn about: Options Derivatives, Customizing Toolbars, Macro Design Toolbar...

...Coaching Styles Questionnaire Questioning Skills Open Questions Exercise The G.R.O.W. Approach G.R.O.W - Some Questions To Ask A Suggested Coaching Process MODULE... Learn about: Project Manager, Project Control, Team Motivation...

...Making Making a Decision With the Right Information MODULE 11: Implementing a Decision Topics covered: Implementation MODULE 12: Types of Decision Topics covered... Learn about: Project Management, Problem Solving, Decision Making...

...The Role of Management The Role of the Individual Support Programmes MODULE 6: Personal Coping StrategiesTopics covered: Anxiety Management Cognitive Restructuring... Learn about: Stress Management, Cognitive Behavioural Therapy, Job security...

...effectively Use basic planning tools such as a Gantt chart, PERT diagram, and network diagram Prepare a project budget Modify the project budget and schedule... Learn about: Project Management, Project Manager, Network Training...

...Related Qualification (VRQ) as part of our ILM-endorsed programme of management training. Course Aims This one-day workshop is designed to provide a practical... Learn about: Management Planning, Communication Skills, Critical Thinking...

...Employee The Chronic Complainer MODULE 9: Your Personal Action... Learn about: Managing Conflict, Communication Skills, Communication Training...

...within Microsoft Access. An introduction to database theory and practice is given, as well as hints and tips on good database design techniques... Learn about: Microsoft Access XP, Microsoft Access, Database Design...

...Microsoft Access 2000 Advanced Access Tools · Importing from Other Data Sources · Importing Data Using Drag-and-Drop · Backing Up and Restoring a Database... Learn about: Database Design, Database Management, Microsoft Access...

...Copying, and Pasting · The Format Painter · Undo and Redo · Checking your Spelling Formatting Controls:· Changing the Colour of a Control · Control Properties... Learn about: PC training, Database Design, Design techniques...

...Topics covered: The Payoff Question A Trial Statement Getting the other party to commit MODULE 3: Problems with Multiple Party Negotiations Learning outcomes... Learn about: Negotiation Skills, Sales Marketing, Logistics Management...

...Goes Wrong · Getting Communications Across · Personal Communication Style Questionnaire What is Assertiveness? · Car Wars Exercise · Assertiveness... Learn about: Assertive Behaviour, Negotiation Skills, Assertiveness Training...

...staff who directly come into contact with customers, both face-to-face or on the telephone. MODULE 1: Introduction and Course Overview MODULE... Learn about: Funnelling technique, Customer Service, Customer Care...

...To raise the awareness of customer service on the telephone and assist delegates in providing telephone service excellence. All staff members who use... Learn about: Customer Service, Customer Service Skills, Listening Skills...

...within Access:· Navigating with My Computer · Performing Basic Tasks with My Computer · Changing Views with My Computer · The My Places Toolbar Database... Learn about: Database training, Microsoft Access, Database Management...

...Suitable for: The course is intended for new users of Microsoft Access 2007 who want to become productive in the shortest possible time. Delegates should... Learn about: PC training, Database Management, Database training...