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Assertiveness courses Harpenden
- Course
- Harpenden
- 2 Days
...Understand the nine types of 'influencer' and 'influencee', so that they can avoid counter-productive behaviours Access an effective frame of mind at...
- Course
- Harpenden
- 2 Days
...case studies and exercises around real situations facing your organisation. This degree of customisation helps participants to see much more easily...
- Course
- Harpenden
- 2 Days
...Understand the nine types of 'influencer' and 'influencee', so that they can avoid counter-productive behaviours Access an effective frame of mind at...
Similar training online and classroom-based
- Short course
- Online
- Different dates available
..."An understanding of the importance of communication skills and attitude An understanding of behaviours and the impact on outcome Concentration on... Learn about: Communication Training, Communications Planning, Influencing Skills...
- Course
- Online
- Beginner
- Different dates available
...Conclusion Customer Service Basics Customer Service and Retention Templates Customer Service & Retention Checklist Customer Service Checklist Customer... Learn about: Customer Service Skills, Personal Trainer, Customer Manager...
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