Assertiveness skills courses

...Introduction This is course two in the communication skills series, “How to be Assertive at Work”. This presentation will help you to understand what...

... between listening and hearing, and understand the importance of body language and questioning skills in communication Define the importance of goal setting, and practice setting SMART goals for assertive behavior Utilise methodologies for understanding your worth - and the use of positive talk... Learn about: Assertiveness Training, Communication Training, Skills and Training...

...Interpersonal skills are the life skills that we use every day to communicate and interact with other people, both individually and in groups. Improving these skills builds confidence, enhances our relationships with others and thereby improves our personal effectiveness. Our course is designed... Learn about: Communication Training, Assertiveness Training, Communication Skills...

...Influence cycle Finding a personal persuasive style Values Discovering your preferred approach Action planning... Learn about: Persuasive style, Assertiveness Training, Confidence Training...

.... A understanding of what negotiation is (and what it isnÂ't) . The ability to achieve win/win outcomes every time . A strategy for successful negotiation based on careful planning . Improved face to face communication and rapport building skills . Tried and tested questioning techniques...

...This training aims to introduce delegates to a range of influencing skills with everyday application in the work environment. Focusing on persuasion...

...This practical course will dramatically improve your oral communication skills, enabling you to get your point across concisely, persuasively and memorably. Suitable for: Verbal communication skills are essential in today's business environment both formally and informally. Whether in a meeting...

...This course will enable those with a responsibility for negotiating both internally and externally to explore different approaches to negotiation and to develop a strategy and identify the skills necessary for achieving successful outcomes...

...WHY RECEPTIONIST SKILLS TRAINING? Do your customers encounter staff who do not do your company justice? Are your people well-meaning but unaware of the effect they have on people? Or are they just in need of some gentle prodding and team building? You only have one chance to create a good first... Learn about: Service Exercise, Customer Service, Assertiveness Training...

...This course will enable the user to Define negotiation, List common negotiation tactics, Describe the stages of the negotiation process, Describe key skills that negotiators must possess, Explain the importance of effective communication in the context of negotiation... Learn about: Communication Training, Decision Making, Verbal Communication...

...Negotiation is a key skill within any role, whether negotiating internally with managers or other departments; or externally with suppliers and customers. This course is suitable for professionals aiming to understand key elements of the negotiation process and enhance their personal negotiation... Learn about: Communication styles, Establishing needs, Personal assessment...

...The one day course offers practical and concise training on how to improve your presentation skills. It will focus on the effective use of body language and developing your individual style of delivery. It will help you feel more confident in front of an audience. You will learn how to deliver... Learn about: Assertiveness Training, Skills Communication, Verbal Skills...

...The ability to influence positively and effectively is a skill that can be learnt and developed by anyone wishing to communicate their ideas persuasively, to build strong on-going relationships and networks and to gain acceptance and commitment from others. It is also a life skill, you can use... Learn about: Communication Skills, Decision Making, Influencing Skills...

... that such relationships will break down over time. This course will demonstrate the core skills of effective negotiation and it will give participants the knowledge, skills... Learn about: Negotiation Skills, Persuasion Skills, Telephone answering...

... delegates to share ideas and develop their skills. Objectives: To understand the fundamentals and nuances of conflicts in organizations To explore key concepts, factors, theories, types, and models in conflict resolution To discover the personality types, leadership styles supporting negotiation skills... Learn about: Conflict Resolution, Assertiveness Training, Confidence Training...

... of your life. Learn and Master Life Skill 1- Being able to Appreciate Earth through Curious Eyes through a mini series of workshops aimed at teaching... Learn about: Confidence Training, Assertion Training, Skills and Training...

...In this course you’ll will learn the key skills and the techniques so you can win people around to your ideas, influence others on certain decisions and persuade them to take certain a certain course of action... Learn about: Delegating Skills, Skills Communication, Confidence Training...

... Putting others at ease Distorted thinking The steps to feeling good Understanding and improving your assertiveness Communication skills (written, verbal... Learn about: Skills and Training, Effective Communication, Administration Assistant...

...Professional accountants have to deal with many situations where negotiation skills are required and none more important, than the area of practice development and the obtaining of new clients. The course sets out to cover all the basics of negotiation but focuses on the ongoing client relationship...

...This one-day workshop helps delegates to understand the impact that communication skills have on other people, and how improving these skills can make it easier to get better results... Learn about: Communication Training, Oral Communication, Communication Skills...