Base2 Training Limited courses

...the Part · Identifying Your Worth · Creating Positive Self-Talk · Identifying and Addressing Strengths and Weaknesses 7 Looking the Part · The Importance... Learn about: Personal Application, Negative Thinking, Assertiveness Training...

...of Electronic Communication · Understanding Netiquette · Tips and Tricks · Examples: Chat or e-mail 9 Recovering Difficult Customers · De-Escalating Anger... Learn about: Personal Development, Phone Customer Service, Personal and Management Development...

...– Closing• Reaching Consensus • Building an Agreement • Setting the Terms of the Agreement 9 Dealing with Difficult Issues• Being Prepared for Environmental... Learn about: Closing Skills, Negotiation Team, Management Development...

...· Understanding the Triple Scope · Creating a Timeline · Using a RACI Chart 8 Creating a Workspace · Choosing a Physical Layout · Ergonomics 101 · Using... Learn about: Personal Development, Management Techniques, Personal Evaluation...

...Preparing Mentally · Physical Relaxation Techniques · Appearing Confident in Front of the Crowd (Even If You Don’t Feel That Way) 7 Creating Fantastic... Learn about: Communication Skills, Writing Skills, Personal Development...

...On receiving your request we will contact you to explain course content, including course dates and payment options. The topics covered are as follows... Learn about: Delegating Skills, Implementing Delegation, Team Training...

...as well as key project management tools that can be used every day. On receiving your request we will contact you to explain course content... Learn about: IT Project Management, Risk Management Plan, Project Management...

...General Topics Level Two: Sharing Your Ideas and Thoughts Level Three: Sharing Your Experiences 11 Overcoming Common Barriers Language Differences Cultural... Learn about: Communication Barriers, Communication Skills, Listening Skills...

...Partnership 7 Getting to the Root Cause Examining Root Causes Creating a Cause and Effect Diagram The Importance of Forgiveness Identifying the Benefits... Learn about: Conflict Resolution, Mutual Understanding, Resolution Process...

...12 Wrapping Up • Words from the Wise • Review of Parking Lot • Lessons Learned • Completion of Action Plans and Evaluations... Learn about: Facilitation Tools, Facilitation Skills, Facilitation Process...

...by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. The workshop... Learn about: Communication Training, Sharing Opinions, Influencing Skills...

...Even at UK minimum wage, that's at least £140 million in waste. (Considering that the average meeting attendant is at the management level or higher... Learn about: Chairing a Meeting, Meeting preparation, Setting up the Meeting...

...with Major Events · Establishing a Support System · Creating a Plan · Knowing When to Seek Help 11 Our Challenge to You · Creating a Stress Log · Week One... Learn about: Stress and Anxiety, Stress Management, Understanding Stress...

...Rules · Challenges and Solutions · Handling Interruptions 11 Tackling Tough Topics · Tough Stuff to Watch Out For · Adjusting Your Material for a Sensitive... Learn about: Workshop Preparation, Planning and Preparation, Training techniques...

...1 Getting Started · Icebreaker · Ground rules · The parking lot · Workshop objectives · Action plans and evaluation forms 2 Understanding Diversity · What is Diversity?... Learn about: Workplace Diversity, Communication Skills, Communication Barriers...

...Formatting Worksheets · Formatting Basics · Simple Number Formatting · Custom Number Formatting · Alignment of entries · Changing Fonts · Adding Borders/Shading... Learn about: MS Excel, Microsoft excel training, Microsoft Excel...

...•Selecting Multiple Worksheets •The Worksheets Context Menu •Navigating Multiple Worksheets •Calculations between Worksheets 7Data Commands •Working with... Learn about: Microsoft excel training, Microsoft Excel, Data Commands...

...Functions 5 More about Worksheets · Worksheet Auditing · Using Views · Scenarios & Report Manager · Designing Data Entry Forms 6 Advanced Charting · Understanding... Learn about: Database functions, IT Auditing, Pivot tables...

...you to explain course content, including course dates and payment options. Introduction to Word Tour of the Screen Menus and Toolbars 2 Word Basics Simple... Learn about: Page Breaks, Page setup, Microsoft Word...

...Become proficient with Microsoft Word. This is the second stage (Level 2) course for Microsoft Word which shows individuals techniques that give greater... Learn about: Ms Word, Spell Check, Word Processing...