Base2 Training Limited courses

...Asking Questions · Body Language 5 The Importance of Goal Setting · Why Goal Setting is Important · Setting SMART Goals · Our Challenge to You 6 Feeling... Learn about: Goal Setting, Personal Application, Body Language...

...of Electronic Communication · Understanding Netiquette · Tips and Tricks · Examples: Chat or e-mail 9 Recovering Difficult Customers · De-Escalating Anger... Learn about: Customer Service, Personal Development, Phone Customer Service...

...and ways to build win-win solutions for all those involved. This course is aimed mainly at individuals who are new to formal negotiation or looking... Learn about: Negotiation Team, Closing Skills, Negotiation Skills...

...This workshop is intended for participants who wish to improve on how they organise their lives by maximising personal productivity. On receiving... Learn about: Personal Development, Management Techniques, Personal Evaluation...

...Skills · Body Language · The Signals You Send to Others · It’s Not What You Say, It’s How You Say It 6 Overcoming Nervousness · A Word From The Boss ·... Learn about: Personal Development, Methods of Presentation, Writing Skills...

...On receiving your request we will contact you to explain course content, including course dates and payment options. The topics covered are as follows... Learn about: Delegating Skills, New supervisor, Conflict Resolution...

...including course dates and payment options. The topics covered are as follows: 1 Getting Started · Icebreaker · Ground rules · The parking lot · Workshop... Learn about: Project Management, Key concepts, Risk Management Plan...

...we will contact you to explain course content, including course dates and payment options. The topics covered are as follows: 1 Getting Started · Icebreaker... Learn about: Building Consensus, Interpersonal Skills, Skills Communication...

...with Major Events · Establishing a Support System · Creating a Plan · Knowing When to Seek Help 11 Our Challenge to You · Creating a Stress Log · Week One... Learn about: Stress and Anxiety, Understanding Stress, Mental Relaxation...

...Microsoft Excel data · Creating a Main Form/Sub Form 4 Creating a Menu System · Designing a Menu Form · Writing a Macro for the Menu · Returning to the... Learn about: Database Utilities, Database Splitter, Microsoft Access...

...will contact you to explain course content, including course dates and payment options. Course review: 1 VBA Development Environment When to use VBA Options... Learn about: VBA Programming in Access, Access Programming, Microsoft Access...

...Resize Attachments To-Do Bar Changes Meeting Suggestions... Learn about: Ms PowerPoint, Microsoft Office, Ms Office...

...View Selector/Zoom Keyboard Shortcuts 2 The Backstage View Creating/Saving Documents New File Formats Version Compatibility Options 3... Learn about: Ms PowerPoint, Microsoft Office, Office IT...

...Database Creating a Contact Organising Contacts Customising the View 12 Tasks Creating a Task Prioritising Tasks Assigning a Task to someone 13 Outlook... Learn about: Address Lists, Responding to Messages, Sending Messages...

...Lot Lessons Learned Completion of Action Plans and Evaluations... Learn about: Building Trust, Growth and Development, Re-evaluating Goals...

...· Evaluating and Adapting 12 Wrapping Up · Words from the Wise · Review of Parking Lot · Lessons Learned · Completion of Action Plans and Evaluations... Learn about: Personal Toolbox, Motivation techniques, Personal and Management Development...

...· Identifying the Task That Had to Be Performed · Listing the Actions You Took · Revealing the Results 4 Organizing the Program · Making Organization Easy... Learn about: Overcoming Nervousness, Speech Communication, Public Speaking...

...the Referral Opening 5 Making Your Pitch Features and Benefits Outlining Your Unique Selling Proposition The Burning Question That Every Customer Wants... Learn about: Sales Talk, Sales Deal, Sales Process...

...This Stage · What To Do As A Leader · What To Do As A Follower 8 Team-Building Activities · The Benefits and Disadvantages · Team-Building Activities That... Learn about: Team Development, Team Development Norming, Team Development Performance...

...· E-mail Lists and Online Groups · Collaborating Applications 12 Wrapping Up · Words from the Wise · Review of Parking Lot · Lessons Learned · Completion... Learn about: Workspace Management, Workload management, Crisis Management...