Base2 Training Limited courses

...the Part · Identifying Your Worth · Creating Positive Self-Talk · Identifying and Addressing Strengths and Weaknesses 7 Looking the Part · The Importance... Learn about: Assertiveness Training, Communications skills, Personal Development...

...· The Advantages and Disadvantages of In-Person Communication · Using Body Language to Your Advantage 7 Giving Customer Service over the Phone · The Advantages... Learn about: Phone Customer Service, Personal Development, Difficult Customers...

...•Identifying the ZOPA •Personal Preparation 4Laying the Groundwork •Setting the Time and Place •Establishing Common Ground •Creating A Negotiation Framework... Learn about: Difficult People, Mutual Gaining, Management Development...

...1 Getting Started · Icebreaker · Ground rules · The parking lot · Workshop objectives · Action plans and evaluation forms 2 Setting Goals · Setting SMART... Learn about: Personal Development, Management Techniques, Personal Evaluation...

...we will contact you to explain course content, including course dates and payment options. The topics covered are as follows: 1 Getting Started · Icebreaker... Learn about: Presentation Tools, Delivery Methods, Communication Skills...

...Become an efficient and proficient Supervisor with this workshop. The course will help supervisors become more efficient and proficient, with information on delegating... Learn about: Delegating Skills, Supervision Role, Implementing Delegation...

...(Part One) · Estimating Time · Estimating Costs and Resources · Building the Work Breakdown Structure 7 Planning (Part Two) · Creating the Schedule · Creating... Learn about: Risk Management Plan, Communications Planning, Key concepts...

...Non-Verbal Communication Skills Body Language The Meaning of Gestures 6 More on Listening A Word from President Roosevelt Being an Active Listener... Learn about: Small Talk, Communication Barriers, Verbal Communication...

...of Resolution 8 Generating Options Generate, Don't Evaluate Creating Mutual Gain Options and Multiple Option Solutions Digging Deeper into Your Options... Learn about: Mutual Understanding, Conflict Root Cause, Conflict Resolution...

...People • Addressing Disruptions • Common Types of Difficult People and How to Handle Them • Helping the Group Resolve Issues on Their Own 9 Addressing... Learn about: Facilitation Skills, Team Development, Facilitation Tools...

...Become fully proficient with your interpersonal communications skills. This workshop will help participants work towards being that unforgettable person... Learn about: People Interaction, Sharing Opinions, Powerful Introductions...

...Recently, a major corporation reported that in their base country alone, 25 million hours were spent in meetings. Half of those hours were wasted... Learn about: Sending Meeting Invitations, Setting up the Meeting, Taking Minutes...

...· Using Music · Seeing the Humour 9 Physical Relaxation Techniques · Soothing Stretches · Deep Breathing · Tensing and Relaxing · Medication 10 Coping... Learn about: Stress and Anxiety, Stress Support, Reduce stress...

...This train-the-trainer workshop will give all types of trainer's tools to help them create and deliver exciting, engaging, compelling workshops that... Learn about: Participant Engagement, Training techniques, Planning and Preparation...

...create a more diverse world at work and at home. The workshop is mainly aimed at anyone who needs to gain a basic understanding of diversity in the work place... Learn about: Communication Skills, Social Changes, Workplace Changes...

...The course is intended for individuals who have a basic knowledge of a modern PC but very little or no experience of spreadsheets. On receiving your request... Learn about: MS Excel, Microsoft Excel, Microsoft excel training...

...Become proficient with Microsoft Excel by completing this second stage course. Individuals gain all-round understanding of Microsoft Excel; including more complex calculations... Learn about: Microsoft excel training, Data Commands, Microsoft Excel...

...Functions 5 More about Worksheets · Worksheet Auditing · Using Views · Scenarios & Report Manager · Designing Data Entry Forms 6 Advanced Charting · Understanding... Learn about: Formula Auditing, MS Excel, Database functions...

...Corrections Automatic Spell Checking Using AutoCorrect 5 Formatting Characters Bold, Italics and Underlined Changing the Font Format Font dialog box... Learn about: Page setup, Automatic Corrections, Page Breaks...

...Finding Text Replacing Text Using Bookmarks The Go To command 7 Spelling & Grammar Manual Spell Checking Checking Grammar Using Thesaurus... Learn about: Adding Text, Spell Check, Microsoft Word...