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PTP offered courses to number of our staff in recent months and they all were satisifed. The courses were delivered in such a way that we'll surely come back for more. I had a nice time in all. It was good.
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I simply enjoy every bit of the training and it was really comfortable and engaging. Excellent tutors and amazing sessions!
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- Short course
- Birminghamand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- August
...15.40 Generating ideas practice session 15.40- 15.50 Techniques for whittling down ideas 15.50- 16.10 Whittling down ideas practice session 16... Learn about: Problem Solving, Mapping techniques, Solving Problems...
...15.40 Generating ideas practice session 15.40- 15.50 Techniques for whittling down ideas 15.50- 16.10 Whittling down ideas practice session 16... Learn about: Problem Solving, Mapping techniques, Solving Problems...
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PTP offered courses to number of our staff in recent months and they all were satisifed. The courses were delivered in such a way that we'll surely come back for more. I had a nice time in all. It was good.
← | → see all
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I simply enjoy every bit of the training and it was really comfortable and engaging. Excellent tutors and amazing sessions!
← | → see all
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RUSSBRIDGE ACADEMY MADY MY DAY. JUST RECEIVED Y CERTIFICATE ON LEVEL 3 TEACHING AET COURSE
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Great 3 days Zoom course, teacher was really good.
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Our class instructor Brady Hawkyard has all the relevant topics on the level 3 AET course here in Nottingham venue.
He connects well by giving good course content and real life scenarios of adult teaching.
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- NVQ
- Birminghamand25 other venues
- London, Stratford, Wood Green, Croydon, Harrow, Mitcham, Barking, Greenwich, North Acton, Oxford, Southampton ...
- 30 Mar 2026
- 3 Days
- Internship
...Level 3 Award in Education and Training AET formerly known as PTLLS Course is designed to give people the knowledge and confidence to teach adult in... Learn about: Beauty Therapist, Beauty industry, Confidence Training...
...Level 3 Award in Education and Training AET formerly known as PTLLS Course is designed to give people the knowledge and confidence to teach adult in... Learn about: Beauty Therapist, Beauty industry, Confidence Training...
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RUSSBRIDGE ACADEMY MADY MY DAY. JUST RECEIVED Y CERTIFICATE ON LEVEL 3 TEACHING AET COURSE
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Great 3 days Zoom course, teacher was really good.
← | → see all
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Our class instructor Brady Hawkyard has all the relevant topics on the level 3 AET course here in Nottingham venue.
He connects well by giving good course content and real life scenarios of adult teaching.
← | → see all
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PTP offered great courses, my experience was excellent, their booking process was quite simple and easy to use. They provided trainings that were relevant and catered to our needs. The material of the training was quite good and I had a nice time in all.
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One-day session, amazing, interactive and focused. I loved it. I would surely come back for more such sessions at PTP.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- July
...16:15 - 16:30 Summary & Action Plans Agreed... Learn about: Sales Training, Sales Strategy, Sales strategy process...
...16:15 - 16:30 Summary & Action Plans Agreed... Learn about: Sales Training, Sales Strategy, Sales strategy process...
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PTP offered great courses, my experience was excellent, their booking process was quite simple and easy to use. They provided trainings that were relevant and catered to our needs. The material of the training was quite good and I had a nice time in all.
← | → see all
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One-day session, amazing, interactive and focused. I loved it. I would surely come back for more such sessions at PTP.
← | → see all
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business... Learn about: First Impressions, Call Centre, Best Practice...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- April
...(Pre-handling Objections, Dealing with The Price Objection Effectively) 15:30 - 16:30 Effective Customer Care Letter Writing (Dealing with complaints... Learn about: Incoming Calls, Customer Care...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...Break 11:15 – 11:45 Task 2: What Are Your Objectives? 11:45 – 12:45 Delegates to Mark Pre-recorded Customer Complaints Calls (Here delegates use their... Learn about: Customer Complaints Calls, Customer Care, Incoming Calls...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
...A greater understanding of the customers needs and how they rate customer excellence Understand why customers complain especially when there is a financial... Learn about: Finance Market, Customer Excellence, Customer Expectations...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- April
...service levels Well rehearsed answers to complaints and compliments How to turn complaints and compliments into more business Customer Satisfaction as a Selling... Learn about: Contact and Developing, Developing Questions, Customer Care...
- Short course
- Birminghamand5 other venues
- Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- February
...for dealing with hard-to-handle people. Recognise classic profiles of difficult people and strategies for handling them Pre-empt challenging situations... Learn about: Customer Complain, Difficult Exercise, Strategies for Dealing...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...Feedback and evaluations 16:30 Summary & Action Plans Agreed... Learn about: Excellent Customer Care, Customer Care, Incoming Calls...
- Course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- May
...How you can compose an outstanding email Understanding the limitations of verbal skills and making the best of this immediate form of communication Creation... Learn about: Skills sets, Via Email...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- January
- 1 Day
...This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's... Learn about: Communication Training, Customer Service, Telephone answering...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- March
...The course provides an overview of essential customer care skills and how the visitor can have an outstanding customer experience. The content is delivered... Learn about: Customer Care Skills, Care Skills, Course Objectives...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...holding or transferring calls Understand the importance of customer care in relation to incoming calls How to handle complaints in a positive way Excellent Customer... Learn about: Customer relationship, Customer Service, Customer Care...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- October
...Satisfaction - Timetable 09:30 - 10:00 Coffee & Introduction 10:00 - 11:00 What Are Our Customers' Main Objections? What is the Best Way to Handle Them?... Learn about: Customer Relationship Management, Customer Service, Customer Care...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
...feedback forms and social media. What works best in establishing what your customer really wants. Develop a practical and inspirational action plan... Learn about: Customer Manager, Customer satisfaction, Customer Care...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- December
...15:30 - 16:15 Trainer makes outgoing calls LIVE and delegates mark how well calls are handled. 16:15 - 16:30 Golden Rules For Achieving Excellent Customer... Learn about: Telephone Calls, Incoming Telephone Calls, Incoming Calls...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- December
...and clients perspectives and needs A better understanding of themselves; both strengths and improvement areas An opportunity to gain more advanced customer... Learn about: Customer Service Skills, Customer Manager, Customer Care Skills...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
...The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business... Learn about: Communication Training, Communication design, Body Language...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...to look at the importance of visual communication and again specifically from the customer's point of view. How well signposted is their dealer... Learn about: Customer relationship, Sales Training, Customer Service Skills...
- Short course
- Birminghamand3 other venues
- Edinburgh, London, Manchester
- Intermediate
- November
...& areas for development enabling each delegate to create a Personal Development Plan for the future. Throughout the day the focus is upon tips & techniques... Learn about: Intelligence Analysis, Team Training, Emotional Intelligence...
- Short course
- Birminghamand5 other venues
- Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- June
- 1 Day
...what the key deliverables are and what the timetables are for delivery; who does what by when? 14:30 - 15:00 Key Management Roles and responsibilities... Learn about: Contract management, Contract Management Tools, Management Tools...
- Course
- Birminghamand5 other venues
- Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- March
- 1 Day
...the art of controlling, typical planning and control tasks, key considerations in planning and control systems, interactions with supply and demand... Learn about: Financial acts, Financial Terms, Financial Training...