Body Language courses Northern Ireland

... the listener’s attention – the use of words, tone of voice · The use of body language · Dealing with nerves Handling questions · How to deal competently... Learn about: Good Understanding of English Language, Body Language, Power Point...

... Presentation Techniques - Styles of Presentation - Barriers - Preparation of Notes - Approaches to Presentation - Use of Body Language Emphasis - Voice...

... does the NLP course cover? You will learn: The basis of NLP. (Neuro-Linguistic Programming.) Understand and utilise body language in communication... Learn about: Coaching Skills, Time management, Management Development...

... training areas : - Planning and preparation - Attitude and tone of voice - Using appropriate language - Body language - Dealing with difficult people...

... customers want Developing a positive customer service mindset The language we use The tone we set How our body language can help or hinder Scale of difficult... Learn about: Customer Service, Customer Care Cycle, Attitude cycle...

... in a training context · ‘Reading’ your audience · Use of voice and body language · Question techniques – importance of questions, how to frame questions... Learn about: Life Skills, Skills and Training, Coaching Skills...

... with colleagues and clients · Developing your interpersonal skills – stating your case, listening skills, summarising, clarifying, the use of positive body language... Learn about: Cultural Communication, Verbal Communication, Interpersonal Communication...

...Be able to identify assertive, aggressive and passive behaviours and their impact on others. Identify their own behaviour – are they getting the results they need or want?... Learn about: Verbal Skills, Delegating Skills, Assertiveness Training...

... and techniques - Body language - techniques and examples of its use by experts - Oratory techniques and crucial points to remember - Using different resources... Learn about: Body Language, Oratory Techniques, Overcoming Obstacles...

...Course Content: Positive influencing language - how to use it Using body language and non-verbal communication to your maximum advantage... Learn about: Convincing Others, Maintaining Trust, Motivations of others...

... control through positive body language techniques Use an influential style of behaviour for getting ideas accepted Deal with difficult people... Learn about: Dealing with People, Assertive Behaviour, Resolving Issues...

... the sales interview by recognising and responding to the different ways customers like to communicate Use simple body language techniques to build... Learn about: Building Rapport, Handle Objections, Body Language Techniques...

... projection can be used to create an impact. Understand how powerful body language can be. The importance of what you wear or don’t wear. How to reduce signs... Learn about: Negotiation techniques, Sales Promotion, Public Speaking...