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Customer Service BTEC Wales
- BTEC
- Margamandanother venue.
- 2 Years
...Equivalent to 3 A2 subjects. You will learn about the most exciting, dynamic and largest industry in the world; an industry that offers diverse career opportunities. You will study the management and business of tourism, event management, marketing, customer service and much more. This is assessed... Learn about: Full Time...
- BTEC
- Ceredigion
- 2 Years
...You will study units on: Investigating Travel and Tourism;The Business of Travel and Tourism;the UK as a Destination; Customer Service in Travel and Tourism; The European Travel Market; Long-haul Travel Destinations. Key Skills: Communication; Application of Number; Information Technology; Working... Learn about: Full Time...
- BTEC
- Newtown
- 2 Years
... of potential careers to explore. For example: facilities manager, insurance claims manager, customer services manager, trainee accounts manager or estate agent...
- BTEC
- Llanelli
- 2 Years
... & Tourism Marketing Tourist Destinations Customer Service Working in the Travel & Tourism Industry Retail Travel Tour Operations Holiday Representatives...
Similar training and in other locations
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I've experienced a lot of things and I've learnt alot
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Super
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- BTEC
- Online
...What will I learn? You'll learn: event planning; hospitality; customer service; finance and marketing; health & safety; investigating travel... Learn about: Skills and Training, Travel Tourism, Travel and Tourism...
...What will I learn? You'll learn: event planning; hospitality; customer service; finance and marketing; health & safety; investigating travel... Learn about: Skills and Training, Travel Tourism, Travel and Tourism...
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I've experienced a lot of things and I've learnt alot
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Super
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good and excellent
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it's good and affordable
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- BTEC
- Online
... • The Business of Travel & Tourism • The UK as a destination • Customer Service in Travel & Tourism. Specialist Units: • Preparation for Employment in Travel... Learn about: Travel and Tourism, IT Management, Cabin Crew...
... • The Business of Travel & Tourism • The UK as a destination • Customer Service in Travel & Tourism. Specialist Units: • Preparation for Employment in Travel... Learn about: Travel and Tourism, IT Management, Cabin Crew...
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good and excellent
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it's good and affordable
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- BTEC
- Distance Learning
... Unit 5 - Tourist Destinations Unit 6 - Customer Service in Travel and Tourism Unit 7 - Tour Operations Unit 8 - Travel Retailing Study Details The Travel...
- BTEC
- Online
- Different dates available
... which will include Investigating the Travel and Tourism Sector The Business of Travel and Tourism The UK as a Destination Customer Service in Travel and Tourism... Learn about: Cabin Crew, Travel Tourism, IT Management...
- BTEC
- Online
... within the College Students learn about: event planning; hospitality; customer service; finance and marketing; health & safety; investigating travel... Learn about: IT Management, Travel Tourism, Travel and Tourism...
- BTEC
- Online
...This course will help you develop an understanding of how businesses work, how they are organised and how they control their money You will cover working in business, retail and administration, customer service and financial management... Learn about: IT Management, Retail Marketing, Customer Service...
- BTEC
- Online
...What will I learn? You will learn about: the UK travel and tourism industry; customer service; UK travel and tourism destinations, European holiday... Learn about: Travel Tourism, Travel and Tourism...
- BTEC
- Distance Learning
- 12 Weeks
...1 Understand why it is important to take into account organisational policies and procedures when developing customer service. 2 Understand why a customer service professional might need to involve other members of their organisation when planning and implementing improvements and developments...
Similar training in other typologies
- Course
- Carmarthen
- Intermediate
- Different dates available
- 1 Day
...This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role... Learn about: Customer Manager, Customer Retention, Customer Retention Strategy...
- A Level
- Rhos-on-sea
- Different dates available
...There are over 20,000 people currently employed in North Wales who work in office administration roles and over 48,000 working in customer service, retail and sales. Providing good service in either of these roles is one of the most important things that can set your business apart from the others... Learn about: Customer Service Skills, Customer Service, Skills and Training...
- NVQ
- Newport
...This NVQ is aimed at organisations and individuals who want to continually improve the delivery and quality of customer service. The qualification is skills based and includes units in how to maintain reliable customer service, communication with customers, development of positive working...
- NVQ
- Rhondda Cynon Taff.
- 35 Weeks
...The course consists of five mandatory units and one optional unit. These cover the aspects of customer service that are expected at a junior level role...
- Course
- Cardiff
- Different dates available
- 3 Days
...This course looks at the implementation of the vital business processes of an organisation into customer service and the Customer Interaction Centre. Delegates ought to have some prior knowledge of business processes in SAP for utilities and Master Data and basic functions... Learn about: Customer Service, Customer relationship, Communication Skills...
- Course
- Inhouse in Risca
- Beginner
- Different dates available
- 5 Days
...Suitable for: The training is bespoke and one to one so it is flexible enough to cover all needs. Our studio is friendly and welcoming, the perfect environment... Learn about: Customer satisfaction, Blade needle piercing, Sterilisation Procedures...
- NVQ
- Ceredigion
- 1 Year
... with Others to Improve Customer Service; Contribute to the Development and Introduction... Learn about: Full Time...
- Bachelor's degree
- Newport
- 3 Years
... Management Practice Human Resource Management at Work Plus 2 options Year 3 Strategic Management Customer Service Excellence Law for Managers European Business...
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