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Customer Service colleges Wales
- A Level
- Rhos-on-sea
- Different dates available
... your knowledge of customer service, and give you a clear understanding of your responsibilities within an organisation. It is focused on providing practical skills, and you will gain real experience working in the college shop. The course is ideal for students progressing from Customer Service Skills... Learn about: Customer Service, Customer Service Skills, Skills and Training...
- NVQ
- Newport
... relationships with customers, solution of problems on behalf of customers and the initiation and evaluation...
- NVQ
- Rhondda Cynon Taff.
- 35 Weeks
...The course consists of five mandatory units and one optional unit. These cover the aspects of customer service that are expected at a junior level role...
- NVQ
- Ceredigion
- 1 Year
... with Others to Improve Customer Service; Contribute to the Development and Introduction... Learn about: Full Time...
- BTEC
- Margamandanother venue.
- 2 Years
...Equivalent to 3 A2 subjects. You will learn about the most exciting, dynamic and largest industry in the world; an industry that offers diverse career opportunities. You will study the management and business of tourism, event management, marketing, customer service and much more. This is assessed... Learn about: Full Time...
- NVQ
- Llandrindod Wells
- 10 Months
... Apprenticeship with the College to gain a Level 2 Award in Administration, Retail Operations or Customer Service. Use your qualification to gain direct employment...
- A Level
- Carmarthen
- Different dates available
- 1 Year
... This course focuses on the contemporary business world as it has been devised to reflect contemporary issues in the business world, eg. entrepreneurship, customer... Learn about: Business Studies...
- NVQ
- Dolgellau
- 1 Year
... in Hairdressing awarded by City and Guilds/HABIA, and some units of City & Guilds Customer Services. What next? You will be able to progress to the Level...
- Vocational qualification
- Merthyr Tydfil
- 2 Years
... Cutting Techniques, Perming and neutralising and Colouring. In addition you will also study the following qualifications:- NVQ Level 2 Customer service...
- NVQ
- Newtown
... for colleagues F5 Resolve customer service problems F7 Support customer service improvements Progression Candidates can progress onto: ILM Level 3 S/NVQ...
- A Level
- Rhos-on-sea
- Different dates available
... to progress to a higher qualification such as OCR Diploma in Customer Service - QCF Level... Learn about: Customer Service...
- Vocational qualification
- Crosskeys
...Suitable for students who wish to progress into higher education or supervisory/ management training. This course consists of 18 units which include the Hospitality Industry, Health and Safety, Customer Care, Business Operations, Team Leadership, Food Service Operations, Kitchen Organisation... Learn about: Full Time...
- NVQ
- Rhondda Cynon Taff.
- 35 Weeks
...The course consists of two mandatory units and five optional units. These cover the aspects of customer service that are expected at a junior level role...
- BTEC
- Ceredigion
- 2 Years
...You will study units on: Investigating Travel and Tourism;The Business of Travel and Tourism;the UK as a Destination; Customer Service in Travel and Tourism; The European Travel Market; Long-haul Travel Destinations. Key Skills: Communication; Application of Number; Information Technology; Working... Learn about: Full Time...
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The quality of all materials that are provided is exceptional, with multiple slide shows and downloadable content too. The facilitator, John, was quite the professional, helping me fully understand what was required. I went into this slightly anxious, not having been in education for a while, and he took me under his wing with ease and guided me. Very well spoken and patient, I am grateful for his time in helping me tailor my work to my military background. I am very pleased with what I have accomplished and I do look forward to working with John again.
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Because of John's learning and experience he has guided and instructed me through a CMI Level 5 Diploma in Management and Leadership and on to Chartered Manager. I have worked with him in an intentional limit with regards to CMI in the North West Region for a long time and profit by his wiseness, energy and support.
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John has incredible command over subject and I picked up the advantage of his immense experience as he guided me quietly through the CMI level 5 Diploma in Management and Leadership, and furthermore the Chartered Manager award. I would have no delay in prescribing John and Aquarius Training and Development to different partners and additionally Companies.
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- Vocational qualification
- Queensferry
- Different dates available
...) 8607-508 Understanding organisational culture and ethics (3) 8607-509 Managing customer relations (3) 8607-510 Managing for efficiency and effectiveness... Learn about: Critical Thinking, Conflict Management, Stress Management...
...) 8607-508 Understanding organisational culture and ethics (3) 8607-509 Managing customer relations (3) 8607-510 Managing for efficiency and effectiveness... Learn about: Critical Thinking, Conflict Management, Stress Management...
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The quality of all materials that are provided is exceptional, with multiple slide shows and downloadable content too. The facilitator, John, was quite the professional, helping me fully understand what was required. I went into this slightly anxious, not having been in education for a while, and he took me under his wing with ease and guided me. Very well spoken and patient, I am grateful for his time in helping me tailor my work to my military background. I am very pleased with what I have accomplished and I do look forward to working with John again.
← | → see all
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Because of John's learning and experience he has guided and instructed me through a CMI Level 5 Diploma in Management and Leadership and on to Chartered Manager. I have worked with him in an intentional limit with regards to CMI in the North West Region for a long time and profit by his wiseness, energy and support.
← | → see all
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John has incredible command over subject and I picked up the advantage of his immense experience as he guided me quietly through the CMI level 5 Diploma in Management and Leadership, and furthermore the Chartered Manager award. I would have no delay in prescribing John and Aquarius Training and Development to different partners and additionally Companies.
← | → see all
- BTEC
- Newtown
- 2 Years
... of potential careers to explore. For example: facilities manager, insurance claims manager, customer services manager, trainee accounts manager or estate agent...
- A Level
- Rhos-on-sea
- Different dates available
...If you work in a Customer focus role, have good interpersonal skills and strive to deliver the best possible service, even in difficult and complex situations and are constantly looking to improve your performance to enable the organisation to maintain its competitive edge, then yes. All places... Learn about: Customer Service...
- NVQ
- Ceredigionandanother venue.
- Ceredigion
- 2 Years
... have the opportunity to learn about Hospitality Quick Service as well as the more advanced silver service... Learn about: Full Time...
- NVQ
- Rhondda Cynon Taff.
... facility; Procure products and services; Manage and evaluate customer relations; Managing the payroll function; Plan and run projects; Research, analyse...
- Vocational qualification
- Crosskeys
...This is an introductory, vocational course which aims to develop the skills and qualities required by the travel and tourism industry. Subjects studied include The travel and tourism industry, tourist destinations, customer service and travel and tourism study visit... Learn about: Full Time...
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