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Customer Service colleges Wales
- NVQ
- Newport
... relationships with customers, solution of problems on behalf of customers and the initiation and evaluation...
- A Level
- Sketty
- Different dates available
...Course Overview: This qualification can be aimed at anyone as Customer Service applies to every job role even if external customers are not involved. Fully funded, subject to eligibility. Please contact us to find out more... Learn about: Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
... your knowledge of customer service, and give you a clear understanding of your responsibilities within an organisation. It is focused on providing practical skills, and you will gain real experience working in the college shop. The course is ideal for students progressing from Customer Service Skills... Learn about: Customer Service Skills, Customer Service, Skills and Training...
- NVQ
- Rhondda Cynon Taff.
- 35 Weeks
...The course consists of five mandatory units and one optional unit. These cover the aspects of customer service that are expected at a junior level role...
- Vocational qualification
- Ebbw Vale
...This course is suitable for students of all ages. Study includes: health and safety, manicure, pedicure, application of nail tips, application of all overlay systems, nail art and customer service...
- A Level
- Sketty
- Different dates available
... into the Customer Service job role would have some prior experience in a customer service job role. Fully funded, subject to availability. Please contact us to find out more... Learn about: Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
... to progress to a higher qualification such as OCR Diploma in Customer Service - QCF Level... Learn about: Customer Service...
- NVQ
- Rhondda Cynon Taff.
- 35 Weeks
...The course consists of two mandatory units and five optional units. These cover the aspects of customer service that are expected at a junior level role...
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The quality of all materials that are provided is exceptional, with multiple slide shows and downloadable content too. The facilitator, John, was quite the professional, helping me fully understand what was required. I went into this slightly anxious, not having been in education for a while, and he took me under his wing with ease and guided me. Very well spoken and patient, I am grateful for his time in helping me tailor my work to my military background. I am very pleased with what I have accomplished and I do look forward to working with John again.
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Because of John's learning and experience he has guided and instructed me through a CMI Level 5 Diploma in Management and Leadership and on to Chartered Manager. I have worked with him in an intentional limit with regards to CMI in the North West Region for a long time and profit by his wiseness, energy and support.
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John has incredible command over subject and I picked up the advantage of his immense experience as he guided me quietly through the CMI level 5 Diploma in Management and Leadership, and furthermore the Chartered Manager award. I would have no delay in prescribing John and Aquarius Training and Development to different partners and additionally Companies.
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- Vocational qualification
- Queensferry
- Different dates available
... in service delivery. (8) 8607-524 Applying lean production and improvement methodologies to operational service delivery (11) 8607-525 Improving... Learn about: Critical Thinking, Conflict Management, Organizational Skills...
... in service delivery. (8) 8607-524 Applying lean production and improvement methodologies to operational service delivery (11) 8607-525 Improving... Learn about: Critical Thinking, Conflict Management, Organizational Skills...
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The quality of all materials that are provided is exceptional, with multiple slide shows and downloadable content too. The facilitator, John, was quite the professional, helping me fully understand what was required. I went into this slightly anxious, not having been in education for a while, and he took me under his wing with ease and guided me. Very well spoken and patient, I am grateful for his time in helping me tailor my work to my military background. I am very pleased with what I have accomplished and I do look forward to working with John again.
← | → see all
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Because of John's learning and experience he has guided and instructed me through a CMI Level 5 Diploma in Management and Leadership and on to Chartered Manager. I have worked with him in an intentional limit with regards to CMI in the North West Region for a long time and profit by his wiseness, energy and support.
← | → see all
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John has incredible command over subject and I picked up the advantage of his immense experience as he guided me quietly through the CMI level 5 Diploma in Management and Leadership, and furthermore the Chartered Manager award. I would have no delay in prescribing John and Aquarius Training and Development to different partners and additionally Companies.
← | → see all
- A Level
- Sketty
- Different dates available
... of promotion. Upon successful completion of the course, students will be able to: Demonstrate understanding of customer service Champion customer service Improve customer relationships Monitor and solve customer service problems Develop personal performance through delivery of customer service... Learn about: Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
...If you work in a Customer focus role, have good interpersonal skills and strive to deliver the best possible service, even in difficult and complex situations and are constantly looking to improve your performance to enable the organisation to maintain its competitive edge, then yes. All places... Learn about: Customer Service...
- NVQ
- Ceredigion
- 1 Year
... with Others to Improve Customer Service; Contribute to the Development and Introduction... Learn about: Full Time...
- Vocational qualification
- Crosskeys
...This is an introductory, vocational course which aims to develop the skills and qualities required by the travel and tourism industry. Subjects studied include The travel and tourism industry, tourist destinations, customer service and travel and tourism study visit... Learn about: Full Time...
- A Level
- Sketty
- Different dates available
... is to provide service to customers On completion of this qualification you will be able to: Communicate effectively with customers Do your job in a customer-friendly way Recognise and deal with customer queries, requests and problems Maintain a positive attitude... Learn about: Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
...'Paratoi i weithio ym maes Gwasanaeth i Gwsmeriaid' yw'r dewis iawn i chi. Dyma un o'r meysydd sy'n cyflogi fwyaf yng Ngogledd Cymru. Os ydych chi'n gyfeillgar... Learn about: Customer Service...
- BTEC
- Margamandanother venue.
- 2 Years
...Equivalent to 3 A2 subjects. You will learn about the most exciting, dynamic and largest industry in the world; an industry that offers diverse career opportunities. You will study the management and business of tourism, event management, marketing, customer service and much more. This is assessed... Learn about: Full Time...
- Vocational qualification
- Crosskeys
...The certificate in Tourism Employment is a vocational course which helps students develop skills which are valued by Travel and Tourism employers. Modules are selected for their relevance to careers in overseas tour operations, retail travel, airline customer service and UK tourism promotion... Learn about: Full Time...
- A Level
- Sketty
- Different dates available
... role is to provide service to customers On completion of this qualification you will have: A clearer understanding of your responsibility within your organisation The opportunity to develop new skills A qualification that recognises your existing skills The ability to improve your performance... Learn about: Customer Service...
- BTEC
- Ceredigion
- 2 Years
...You will study units on: Investigating Travel and Tourism;The Business of Travel and Tourism;the UK as a Destination; Customer Service in Travel and Tourism; The European Travel Market; Long-haul Travel Destinations. Key Skills: Communication; Application of Number; Information Technology; Working... Learn about: Full Time...
- A Level
- Carmarthen
- Different dates available
- 1 Year
... service and emerging markets The theme of change is central to Unit 4 and is further emphasised by the inclusion of topics such as globalisation... Learn about: Business Studies...
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