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BTEC Customer Service Distance and online learning
- BTEC
- Online
...By a portfolio of written assignments, practical role plays and external assessments What may it lead to? You can progress onto Level 1 courses in Business... Learn about: IT Management, Retail Marketing, Customer Service...
Similar training in other typologies
- Short course
- Online
- Intermediate
- Different dates available
- Support service
- Delivery of study materials
- Virtual classes
- Online campus
...outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. A greater awareness of the customers... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Different dates available
...Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries... Learn about: Customer Service, Customer Service Skills...
- Course
- Online
- Different dates available
..."Course Description Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and... Learn about: Information Systems management, Customer Service, Managing Conflict...
- Course
- Online
- Beginner
- Different dates available
...On this customer service course you will gain basics knowledge of customer service. In the key topics of Customer service course you will explore include;developing Personal Vision Statement, Critical Elements of Customer Service, identifying who are your Customers?, Meeting customers' Expectations... Learn about: Customer satisfaction, Communication Training, Customer database...
- Course
- Distance Learning
- Advanced
- December
- Online campus
... on customer service as their key priority – over and above factors like product choice and even low prices. Quality Customer Service brings the kind of loyalty that cannot be purchased at any price. Substandard Customer Service can wreak irreparable damage on even the strongest and most established... Learn about: Quality Training, Customer relationship, Customer Relationship Management...
- Course
- Online
- Intermediate
- Different dates available
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
...Every business should give importance to their customer services. You will only be able to provide the best customer service if you have the right skills and knowledge in communication and effective management. The knowledge and skills you could learn from this Certificate in Customer Service... Learn about: Effective Management, Customer Service Checklist, Positive Thinking...
- Course
- Online
- Different dates available
.... Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type. With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Delivery of study materials
- Online campus
- Virtual classes
- Support service
...Whether on a shop floor, behind a counter or on the phone, providing effective and successful customer service is the goal of countless job roles, across all areas of industry. Enhance your skills and knowledge with this Customer Service Assistant Training Course. Through engaging video lessons... Learn about: Service Assistant, Handling Complaints, Excellent Customer Service...
- Course
- Online
- Intermediate
- Different dates available
...Provide your Customers with the Service that will leave a lasting impression Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don’t cut you off in mid-sentence. The best customer service... Learn about: Methods of Training Employees, Eliminate Phone Distractions, Handling Rude or Angry Callers...
- Course
- Online
- Beginner
- Different dates available
...Every business sells a product or service to consumers, be it retail that sells clothing or private companies selling services to the government. When competing for these customers, you must take into account the fact that great customer service can definitely give you the edge that will help... Learn about: Customer Needs, Customer Manager, Product Selection...
- Short course
- Online
- Advanced
- Different dates available
- Delivery of study materials
- Online campus
- Virtual classes
- Support service
...Dont ignore your competitors. Stay ahead of the game and how to implement it. 12.15-12.45: Advanced communication skills. The WOW factor. 12.45-13... Learn about: Customer Service, Public Sector...
- Course
- Online
- Different dates available
...A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information... Learn about: Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Month
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
...Endorsed Customer Service Level 1 Certificate of Achievement. Our popular Customer Service Certificate comes highly-recommended, both for existing members of the workforce and newcomers alike. Discover the secrets to identifying and exceeding expectations with every encounter, along... Learn about: Customer Service, Communication Training...
- Course
- Online
- Beginner
- Different dates available
...customer service Course is suitable for anyone interested to enhance their knowledge and skills in customer service. It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. People working in customer service roles are often... Learn about: Service outsourcing sales, Customer Care, Service Operations...
- Course
- Distance Learning
- Advanced
- December
- Online campus
..., positive and memorable experience from the moment they enter the store. It helps customers shop confidently and with ease, while at the same time helping the business anticipate and deal with important issues. Ultimately, it’s neither product quality nor affordability that the customer remembers. It’s... Learn about: Customer Service, Customer Relationship Management, Retail Management Trainee...
- Course
- Online
- Different dates available
- Delivery of study materials
- Virtual classes
- Online campus
- Support service
...Writing is a skill that can be improved when you practice regularly or take writing courses. If you are someone interested in content writing then you should not miss the chance to learn from this comprehensive professional course. Providing excellent customer service can help your business... Learn about: Key Steps, Types of Questions, Customer Service...
- Course
- Online
- Different dates available
...Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service... Learn about: Office IT, Customer Service, Ms Office...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Support service
- Online campus
- Delivery of study materials
- Virtual classes
... will gain tremendous knowledge and skill on this topic from this Customer Service Manager Course. The certification that you will receive upon completing this Customer Service Manager Course will help to boost your resume and will help you stand out among your peers in the competitive job market... Learn about: Problem Solving, Communication Training, Sales Training...
- Course
- Online
- Different dates available
...Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested... Learn about: Verbal Communication Skills, Office IT, Ms Office...
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