Building services courses

...Discover why customer service is so important, how to communicate effectively with customers and colleagues, how to be clear in your communications with others, how to handle challenging conversations, respond effectively to customer complaints and solve customer service issues on this customer...

...This Exceptional Customer Service training course will teach you how to 'Go the Extra Mile' for your customers, handle issues assertively and exceed the customers expectations. Giving exceptional customer service will delight your customers, exceed their expectations and set your organisation apart...

..., misunderstandings, and objections-to respond appropriately to the emotions of clients or co-workers; then develop facts, and recommend value-building solutions...

... of considering customer service strategies to apply with your own customers. Suitable for: Leaders, managers, sales teams, customer service teams. The session is suitable for any organisation who is looking for now and fresh ideas to improve the service offered to customers and building lasting relationships...

...Discover why customer service is so important, how to communicate effectively with customers and colleagues, how to be clear in your communications with others, how to handle challenging conversations, respond effectively to customer complaints and solve customer service issues on this customer...

...A course designed to cover efficient and effective communications with regards to Customer Care. Success depends on being understood, understanding others and communicating well together. Building healthy working relationships is vital to business success. A major part of this is understanding...

... will be visited at work for assessments and portfolio building Additional Timetabling : Exam Work Placement : No Work Placement Attendence : Optional...

... social justice and change! Learn how to incite real change with diverse individuals and families by building collaborative, culturally safe and strengths-based relationships! Gain an understanding of social problems such as family violence, addictions, mental health and poverty! You will learn tools... Learn about: Social Worker, Helping Skills, Concurrent Disorders...

...This three-day instructor-led course teaches students how to implement a Reporting Services solution in an organization. The course discusses how to use the Reporting Services development tools to create reports, and how to use the Reporting Services management and administrative tools to manage... Learn about: Create and manipulate data sets, Implement custom Reporting Services applications, Administer Reporting Services...

... in Electrical/Electronics or Building Service, which is a Level 4 qualification. How would this benefit my employer? Assessor will visit candidates work placement...

...The course offers a range of subjects and ensures that students are both prepared and qualified for a junior career in the customer service environment...

... covered include: - Health and safety in building services engineering - Principles of Electrical Science - Understand the fundamental principles...

...Deep Basements for High Rise Buildings Introduction The course combines geotechnical and structural design appropriate for building deep basements...

...The course comprises: The general requirements of the Building Regulations in relation to electrical installations in dwellings. Methods of compliance with the six parts of the Building Regulations most relevant to electrical installations in dwellings. Suitable for: Suitable for those working...

...The comprehensive academic and work-based learning nature of this course is reflected in the integrated content and style of assessment. You develop a wide range of expertise in all areas relating to your work with young people, including building effective relationships with children and young...

... XML with the Apache Xerces XML parser SAX parser implementation DOM parser implementation Generating XML Directory services Overview of LDAP...

...The scheme is split into three sections: Inspect, Commission, and Install and Service. Each section has theory and practical elements and all individuals, apart from those taking just the Inspect element, will do all sections...

... XML with the Apache Xerces XML parser SAX parser implementation DOM parser implementation Generating XML Directory services Overview of LDAP...

...Health and safety in building services engineering.. Electrical principles and processes for building services engineering.. Scientific principles...

...This course involves building up a portfolio of evidencegathered from your work activities as a Manager. Suitable for: Adult Learner...