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Call Centre courses Birmingham

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Call Centre - Achieving Best Practice course in Birmingham

PTP Training & Marketing Ltd
  • Short course
  • Birmingham
    and
    6 other venues
    • Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
  • Intermediate
  • February

...the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business... Learn about: First Impressions, Best Practice, Handling Complaints...

£ 430
Save 89%

Call Centre & Customer Service Training Course - Online

John Academy
  • Course
  • Online
  • Different dates available
  • 9h

... and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course... Learn about: Call Centre, Defining Buying Motives, Difficult Customers...

Special Emagister price

£ 20 £ 199
Save 82%

Call Centre Training Course - Online

Staff Training Solutions
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 200h

...to discuss the feedback. Tutor Support When you enrol on a course with Staff Training Solutions you are allocated your personal tutor. Tutor’s help and... Learn about: Customer Care, Customer Service, Sales Process...

Special Emagister price

£ 69 £ 395

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