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Call Centre courses Gloucestershire
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- April
...participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through... Learn about: Handling Complaints, First Impressions, Call Centre...
- Course
- Online
- Different dates available
... and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course... Learn about: Getting Beyond the Gate Keeper, Call Centre, Difficult Customers...
- Course
- Online
- Different dates available
- 1 Year
... in the course. Upon completion, you will be able to work in any organization as a call centre agent... Learn about: Telephone Communication, Call Centre, Verbal Communication...
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