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Call Centre courses Gloucestershire
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- April
...participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through... Learn about: Correct Vocabulary, First Impressions, Handling Complaints...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor... Learn about: Sales Promotion, Customer Service Skills, Call Handling...
- Course
- Online
- Intermediate
- 5h - 1 Year
... balancing work and learning. By completing this course, you will be prepared to manage teams efficiently, improve customer satisfaction, and optimise call centre performance. This course is perfect for anyone looking to advance their career in the customer service sector while gaining a recognised... Learn about: Customer Service Skills, Communication Skills, Call Centre...
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