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Call Centre courses West Midlands

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Related courses

Call Centre - Achieving Best Practice course in Birmingham

PTP Training & Marketing Ltd
  • Short course
  • Birmingham
    and
    6 other venues
    • Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
  • Intermediate
  • February

...participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through... Learn about: Call Centre, First Impressions, Correct Vocabulary...

£ 430
Save 88%

Call Center & Customer Service Skills Training - CPD Certified - Online course

iStudy
  • Course
  • Online
  • Beginner
  • Different dates available
  • 9h

...A professional Call Center is the heart of any organisation. Call centre employees who know how to handle the vast variety of situations and present themselves with professionalism will be an asset to the organisation as well as will be able to profit themselves regarding salaries and performance... Learn about: Speaking Like a Star, Phone Etiquette, Bench marking...

Special Emagister price

£ 25 £ 219
Save 82%

Call Centre Training Course - Online

Staff Training Solutions
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 200h

...by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor... Learn about: Sales Promotion, Sales Techniques, Customer Service...

Special Emagister price

£ 69 £ 395

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