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Call Centre courses West Midlands
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through... Learn about: Best Practice, First Impressions, Handling Complaints...
- Course
- Online
- Intermediate
- 5h - 1 Year
...-making and problem-solving. Whether you are aspiring to a management role or seeking to enhance your career in customer service, this course is ideal for building a strong foundation in call centre leadership. Accessible online, the course allows self-paced study, making it suitable for professionals... Learn about: Customer Service Skills, Call Centre, Communication Skills...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor... Learn about: Sales Process, Sales Training, Sales Promotion...
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