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Call Centre courses Bristol
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- April
...the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business... Learn about: Handling Complaints, Correct Vocabulary, First Impressions...
- Course
- Online
- Beginner
- Different dates available
- 9h
...A professional Call Center is the heart of any organisation. Call centre employees who know how to handle the vast variety of situations and present themselves with professionalism will be an asset to the organisation as well as will be able to profit themselves regarding salaries and performance... Learn about: Bench marking, Types of Questions, Customer Service Skills...
- Short course
- Online
- Intermediate
- Different dates available
...the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business... Learn about: Call Centre, Best Practice...
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