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Call Centre courses Broadstairs

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Related courses

Contact Centre Operations NVQ Level 2 course in Broadstairs

Thanet College
  • NVQ
  • Broadstairs
  • Different dates available

...and carrying out assessment on the employer's premises. Qualification Aims The NVQ programme will include the following units: type="disc". Health... Learn about: Customer Service Skills, Customer Care, Call Centre...

£ 595 + VAT

Similar training online and classroom-based

Save 89%

Call Centre & Customer Service Training Course - Online

John Academy
  • Course
  • Online
  • Different dates available
  • 9h

... and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course... Learn about: Difficult Customers, Case Study, Open questions...

Special Emagister price

£ 20 £ 199

Call Centre - Achieving Best Practice- Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business... Learn about: Best Practice, Call Centre...

Price on request

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