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Call Centre courses Manchester
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- November
...the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business... Learn about: First Impressions, Best Practice, Correct Vocabulary...
- Course
- Online
- Intermediate
- 5h - 1 Year
... balancing work and learning. By completing this course, you will be prepared to manage teams efficiently, improve customer satisfaction, and optimise call centre performance. This course is perfect for anyone looking to advance their career in the customer service sector while gaining a recognised... Learn about: Customer Service Skills, Call Centre, Communication Skills...
- Short course
- Online
- Intermediate
- Different dates available
...the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business... Learn about: Best Practice, Call Centre...
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