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Call Centre courses Nottingham
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- October
...the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business... Learn about: Best Practice, Handling Complaints, Call Centre...
- Course
- Online
- Different dates available
- 9h
... and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course... Learn about: Getting Beyond the Gate Keeper, Customer Service, Defining Buying Motives...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...to discuss the feedback. Tutor Support When you enrol on a course with Staff Training Solutions you are allocated your personal tutor. Tutor’s help and... Learn about: Customer care operatives, Customer Service Skills, Sales Promotion...
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