The Centre for Strategy and Communication courses

...emergency planning personnel and others who want to develop their skills and confidence in the area of media management in a crisis. The course combines...

...this course will have something for you. If your team lacks cohesion and focus, is hard to motivate or is stuck in conflict, we will provide you with...

...cross team and partnership working where you get things done by inspiring and persuading. This two day course will help you understand how influencing works...

...the course will give you new ideas and contacts...

...a range of public service settings - local authorities, health service, housing and education - and can help you make sense of the minutes you have to take in your own workplace...

...This course is ideal for those who learn better through practice and experience as well as those who are new to minute taking. Course outline This...

...o The setting and maintenance of direction o The relationship with executives in relation to strategy o Mergers and acquisitions The board's role in relation to finance...

...legal framework for diversity (including duties of public bodies) voluntary frameworks and tools diversity in recruitment and service provision clarifying...

...Where are we now? What is your organisation's approach to diversity? - values, vision, leadership, action plans etc. (please bring along any policies...

...although this is not essential. All participants must have considerable hands on experience of managing projects. Attendees may find it useful to...

...Suitable for: The course is suitable for anyone who has to run a meeting whether as a chair or a facilitator. It will be especially helpful to those...

...your chances at interview and in the workplace. You will recognise that you cannot have a neutral image and comprehend the significance of this in how you dress and behave...

...own working culture ." FM Universities UK The Effective Email sessions are half day and last for 2½ hours. Delegates are welcome to join us for lunch either...

...You will be able to recognise how you react to stress and to use the skills taught on the course to help you relax. Suitable for: This course is...

...AB, London Borough of Harrow Who is this course for? The course is suitable for anyone who lacks confidence in writing, or who wants to brush up on their skills...

...or who wants to brush up on their skills. We will be looking at the basic tools for everyday writing tasks at work, such as letters, emails and record-keeping...

...involved in producing publications. It is particularly useful for those who need to write or re-write print materials, or those who manage or commission publications...

...Time away from the office to really think about what you are doing and whether you are taking the most effective approach. The exercises really help...

...Course summary Many organisations recognise that they need a media strategy; some realise that they need a wider communications strategy, but relatively...

...What will this course help me do: learning outcomes? This training in managing customer care will give you the skills to put in place a customer care strategy...