The Centre for Strategy and Communication courses

...recognising the danger signs - what types of incident can turn into a full blown crisis developing a crisis management plan putting in place a critical...

...but... Course summary Building an effective team can be a challenge. This training course will identify the leadership style most appropriate for your...

...or influencing where you are in a partnership, project group or other setting (such as campaigning or negotiating) where you need to persuade others. Course...

...improving your practical skills. Course outline Over the two days you will cover the differences between the job descriptions of a PA and a secretary...

...and notetaking skills editing and finishing your minutes minutes and the Freedom of Information Act Who is this course for? This one day training course...

...of a meeting and accurately highlight decisions taken and actions agreed. It will also give you useful underpinning knowledge on, for example...

...What will this course help me do: learning outcomes? Participants will have the chance to examine their role on the board and both the potential and proper...

...It will also help you think through the implications for your organisation. Suitable for: The training course is suitable for anyone wishing to develop...

...which can help to improve a diversity plan Improving diversity dialogue and communication How you can communicate your diversity plans more effectively to staff...

...although this is not essential. All participants must have considerable hands on experience of managing projects. Attendees may find it useful to...

...agenda planning and preparation the chair's role during and after the meeting the participants and their roles how groups work dealing with difficult people...

...Course outline More than 80% of interviewers say that within the first few seconds of a candidate walking into the room they have pretty much made up their...

...You will be more confident about your ability to stay on top of your workload as well as being able to distinguish between the many occasions on which...

...before they damage your health and sense of wellbeing. Course outline This course provides an interesting, practical and helpful introduction to the subject...

...We will be looking at the basic tools for everyday writing tasks at work, such as letters, emails and record-keeping. What will this course help me...

...· the three rules for good writing at work · an introduction to grammar · keeping it simple: writing in plain English · tailoring your writing for your...

...testimonials and quotes third party endorsements facts and statistics participation - how to support your users to get involved advanced writing skills...

...so is suitable for anyone who commissions web copy, or needs to write for the web themselves. What will this course help me do: learning outcomes?...

...but relatively few have managed to integrate communications and public affairs effectively to achieve an influencing strategy. This course will explain...

...aspects of customer care - establishing standards, benchmarking, developing policies, and also at the practical issues involved in managing the function...