The Centre for Strategy and Communication courses

...confidence in the area of media management in a crisis. The course combines high quality information from professionals who have been there and done...

...new or established, this course will have something for you. If your team lacks cohesion and focus, is hard to motivate or is stuck in conflict...

...or influencing where you are in a partnership, project group or other setting (such as campaigning or negotiating) where you need to persuade others. Course...

...develop skills for the role. This course is for anyone who wants to progress from secretary to PA, or who has taken on a PA's job and wants to get an overview...

...is useful to anyone working in the Public Sector who has to take minutes as part of their work. Whether you are asked to minute the occasional team meeting...

...They are essential if teams, committees and boards are to have a clear record of the decisions they have made and the actions required. Effective minute...

...limitations of it, and by the end of the course will understand how a board can operate more effectively...

...in diversity and equal opportunities, and provide you with the latest legal developments. It will also help you think through the implications for your organisation...

...TM Hammersmith & Fulham Advocacy Who is this course for? The training is for anyone who is responsible for planning diversity within their organisation...

...lifecycle Leading and managing the project team Identifying and working effectively with stakeholders Monitoring and evaluating projects effectively...

...agenda planning and preparation the chair's role during and after the meeting the participants and their roles how groups work dealing with difficult people...

...communication and how that can be managed to enhance your chances at interview and in the workplace. You will recognise that you cannot have a neutral...

...learning outcomes? The course will enable you to clear your emails every day, knowing that each one has been responded to or appropriately stored...

...life What stress is, and its affects your emotions, behaviour and body Why stress lowers productivity, causes fatigue and contributes to many illnesses...

...We will be looking at the basic tools for everyday writing tasks at work, such as letters, emails and record-keeping. What will this course help me...

...What will this course help me do: learning outcomes? This course will give you a good grounding in grammar, punctuation and spelling, and will help...

...hands-on course equips you with the writing skills you need to persuade, inspire and build a strong relationship with your audience. You will also learn...

...to keep the busy reader interested. Over the day you will cover: how websites are read planning copy for your site powerful keywords that search engines love writing short...

...but relatively few have managed to integrate communications and public affairs effectively to achieve an influencing strategy. This course will explain...

...reputation and brand management - the link with customer care developing aims and objectives for customer care in your organisation evaluating your organisation's...