The Centre for Strategy and Communication courses

...skills in listening to clients, users, supporters and colleagues and understanding their needs so that you can provide what they really...

...what minutes should include and what should be left out the tasks of the effective minute taker the role of the chair and how to work with your chair effective...

...The course will help you to understand the professionalism of the receptionist's role and how to communicate well with the people you meet. It will...

...cleverly covers a lot of issues in a short space of time". TD, RCM "The Moving into Management course was brilliant, well structured, comprehensive...

...looking particularly at any sticking points, at a scheduled half-day follow up session. "Excellent course leadership, content, engagement of the group...

...management objective setting development and training career planning different approaches to appraisal top down v bottom up scored appraisal v open comments...

...managers in public sector and voluntary organisations including housing associations. This course is for all budget holders and budget managers in public...

...Assess the critical risks in the plan and put in place risk management. Suitable for: This course is suitable for anyone involved in business and financial...

...and use when planning future events." HH SAGA Charitable Trust Who is this course for? This course is for anyone who is responsible for managing events...

...who needs to know about organisational finance, including managers and board members. It is a stand-alone course (ie you can sign up just for this training)...

...this crucial area of people management. What will this course help me do: learning outcomes? By the end of the day you will be more confident when dealing...

...the advantages and limitations of interviewing o Sampling objective assessment methods Make best use of the supervision process Address the biggest single...

...You will have an appreciation of the relationship between your organisation's vision and mission and its future, and will have practiced putting plans into action...

...Building the business case When? Meeting your goals Who is this course for? This course is suitable for anyone involved in partnering, programme and account management...

...and targeting Branding Brand values Brand positioning The marketing mix Advertising. Promotion and Public relations Who is this course for? The course...

...performance by using different management styles, tailored to the individual and the situation setting clear, understandable targets and evaluating performance...

...their training skills. You may run training sessions on behalf of you organisation, or be asked to share your knowledge in support of the professional...

...press releases that get noticed 'selling in' stories developing a media campaign aims and objective how to use celebrity 'stardust' media stunts that...

...If the values of your organisation are embodied in the way you present yourself, other people gain a clearer understanding of your corporate attitudes and concerns...

...It will help you raise your organisation's game and sustain a well founded reputation. What will this course help me do: learning outcomes? This course...