Key Account Management College Courses

... to achieve Key/Functional Skills and Technical Certificate qualifications. Course Structure The NVQ programme will include the following topics... Learn about: Customer Service, Customer Retention, Key Account Management...

...Certain courses may have additional expenses for materials, equipment and trips for which the student may be liable. Contact us for details... Learn about: Customer Service, Customer Retention, Customer Relationship Management...

...Unit Four –Concluding the Client Assignment and Obtaining Client Sign-Off The following topics are covered: Recording progress; Negotiating revisions to the programme... Learn about: Negotiation Skills, Customer database, Customer Service...

...Assessment for the NVQ is based on a combination of observation, questioning and collection of evidence from the workplace. Cost / Equipment £595 Start... Learn about: Customer Relationship Management, Key Account Management, Relationship Marketing...

...and exam/registration fees payable for 16-18 year old students. Certain courses may have additional expenses for materials, equipment and trips for which... Learn about: Key Account Management, Relationship Marketing, Customer Retention...

...Assessments/Examinations The process of assessment requires the demonstration of skills together with appropriate knowledge and understanding to a specified standard... Learn about: Relationship Marketing, Customer Retention, Customer Service...

...You are in receipt of, or are an un-waged dependent of someone currently in receipt of any of the following "income-based" benefits: Income-based Jobseekers Allowance (JSA)... Learn about: Relationship Marketing, Customer Service, Customer Relationship Management...

...Handling problems Development and improvement Assessments/Examinations The process of assessment requires the demonstration of skills together with appropriate... Learn about: Key Account Management, Relationship Marketing, Customer Relationship Management...

...You are unemployed and in receipt of Jobseekers Allowance (contribution-based) You are in receipt of, or are an un-waged dependent of someone currently... Learn about: Customer Service, Relationship Marketing, Customer Retention...

...Course Overview This course is designed for students wishing to have a greater understanding of Customer Service. It has been developed for employees working... Learn about: Customer Retention, Customer Service, Customer Relationship Management...

...or are an un-waged dependent of someone currently in receipt of any of the following "income-based" benefits: Income-based Jobseekers Allowance (JSA)... Learn about: Customer Service, Customer Relationship Management, Team Leader...

...equipment and trips for which the student may be liable. Contact us for details... Learn about: Customer Retention, Customer Relationship Management, Key Account Management...