College Courses Tyne and Wear

...* workforce planning * measuring performance * adapting organisational structures * employee relations. Unit 4 : The Business Environment and Change External influences...

...Units Carry out your responsibilities at work Work within your business environment Select 2 from: Welcome visitors Handle mail Store and retrieve information...

...accountancy, finance, teaching, law, and management. Free study and financial support: Most full-time students do not have to pay for their course...

...Organise and support meetings Use IT Systems Use IT to exchange information Word processing software Spreadsheet software Database software Presentation...

...Section B : three optional essay questions, answer one (25%). A2 units form 50% of the total A level marks Qualifications achieved: GCE A2 Level Economics Progression opportunities...

...This NVQ encourages candidates to develop their business knowledge and technical skills in order to enhance and develop their workplace performance...

...wide variety of business specialisms; e.g. finance, marketing, sales, human resources management or general administration. This is an enjoyable work related challenge...

...Level 2 Course Content Mandatory Units: Health and Safety Communicate effectively with customers and others Working as a team or working as an individual...

...An overall grade for the qualification is awarded to all learners who successfully complete all units. Grades awarded are Pass, Merit or Distinction...

...for Street Cleaning Develop skills and creativity in key areas in cleaning services. 1. Communicating, team work and developing yourself...

...Practice Course content: The course has been designed as a form of induction to your role as a registered childminder or home based childcarer...

...Customer Service NVQ 2 (C&G) (TTGH) Please contact us to apply for this course or to find more information. The course code is: 1L0889...

...Competence is assessed in the workplace. Qualifications achieved: NVQ in Childcare Learning and Development at Level 2 Progression opportunities...

...Content 7 units in total Mandatory Units Prepare yourself to deliver good customer service Provide customer service within the rules Select at least 1...

...Development at Level 3. Progression opportunities: A Level 3 award allows the candidate to work unsupervised, again in a setting with children from...

...Give customers a positive impression of yourself and your organisation Promote additional services or products to customers Process customer service information...

...The course will consist of 3 days attendance at college. No placement is necessary. Course information: CACHE Foundation Award in Caring for Children...

...8 units in total. Mandatory Units. Understand customer service to improve service delivery. Know the rules to follow when developing customer service...

...to working with children Unit 2 The developing child Unit 3 Safe, healthy and nurturing environments for children Unit 4 Children and play Unit 5 Communication...

...Customer Service NVQ Level 3 Please contact us to apply for this course or to find more information. The course code is: 1L1563...