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Online/Distance Customer Care NVQs
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...These qualifications comprise QCF credit-rated units developed by the Institute of Customer Service, the Standards Setting Body for the Customer Service sector... Learn about: Effective Communication, Customer Service, Customer Service Skills...
- NVQ
- Online
- Different dates available
- 12 Months
...products or services that you must have a working knowledge of Unit 3: Giving a Positive Impression How to build rapport with customers Ways of creating... Learn about: Customer Retention, Customer Care, Customer Service...
- NVQ
- Online
- 1 Year
...English and maths, tutorials and work experience. You will complete multiple topics through written, presented and observed assessment, which will cover topics such... Learn about: Customer Care, Functional skills, Customer Service...
- NVQ
- Online
- Different dates available
- 6 Months
...The course is industry driven, tailored to align with the needs of companies and individuals. Students will receive practical workplace skills which... Learn about: Social Media, Decision Making, Customer satisfaction...
- NVQ
- Online
- Different dates available
...to effective teamwork • Provide a counter / takeaway service • Prepare & cook meat & poultry • Prepare hot & cold sandwiches • Prepare vegetables • Maintain... Learn about: Customer Care, Food safety...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...care approach Plan a caring approach Develop personal customer care skills – face to face Develop personal customer care skills – on the phone Understand... Learn about: Telephone Skills, Skills and Training, Quality Training...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Edexcel Level 2 NVQ Certificate in Customer Service (QCF) onto the Edexcel Level 3 NVQ Diploma in Customer Service (QCF), employment, or additional related qualifications... Learn about: Customer Service, Effective Communication, Customer Service Skills...
- NVQ
- Online
- 2 Years
...stretched us as individuals and without the support from the course tutors, we would never be able to face such challenges. The course is so diverse... Learn about: Professional development, Financial Control, Food safety...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...of this course students will receive an accredited Level 4 Certificate of Achievement. At the end of the home study courses students will be able... Learn about: Customer Manager, Telephone Skills, Customer Service...
- NVQ
- Online
...service and customer care to give you the skills needed to make the most out of your wine list. Whether you’re interested in learning for work... Learn about: Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
...Unit Ten – Customer Care and the Benefits This Unit contains the following topics: Increase in profits; Customer loyalty and long-term profitability... Learn about: Ms Office, Skills and Training, IT Management...