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Communication Skills courses Scotland
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One to one training session was the best part of the course. It was the nice time in all.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- May
...and understanding how prejudice and bias can also influence the outcome of a given situation) 15.00 - 15.15 Tea Break 15.15 - 16.00 Putting it into Practice and Feedback... Learn about: Communication Skills, Communication Training, Communication design...
...and understanding how prejudice and bias can also influence the outcome of a given situation) 15.00 - 15.15 Tea Break 15.15 - 16.00 Putting it into Practice and Feedback... Learn about: Communication Skills, Communication Training, Communication design...
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One to one training session was the best part of the course. It was the nice time in all.
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The course was informative, amazing and interactive. I enjoyed the course and trainers, I would recommend the same to all. Since, the group was small, it created an impact. I would surely recommend finance terminology course to all. I had a nice time overall.
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- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
- June
...meetings and emphasise the best practices that make meetings successful. How to plan and prepare meetings Techniques in how an effective meeting should... Learn about: Running a Meeting, Effective meetings...
...meetings and emphasise the best practices that make meetings successful. How to plan and prepare meetings Techniques in how an effective meeting should... Learn about: Running a Meeting, Effective meetings...
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The course was informative, amazing and interactive. I enjoyed the course and trainers, I would recommend the same to all. Since, the group was small, it created an impact. I would surely recommend finance terminology course to all. I had a nice time overall.
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I did Report writing course with them and it was truly great and especially, trainers were amazing and informative. I wanted more examples as in few reports and case studies, They could have made things better but rest was superb. It's just a suggestion. We all have a room for improvement. I enjoyed the course overall. I would recommend the same to others.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- April
...how personal belief systems shape experience Developing Assertiveness Skills in the Public Sector - Timetable 09.30 - 09.45 Coffee and course objectives 09... Learn about: Assertiveness skills, Confidence Training, Assertiveness Training...
...how personal belief systems shape experience Developing Assertiveness Skills in the Public Sector - Timetable 09.30 - 09.45 Coffee and course objectives 09... Learn about: Assertiveness skills, Confidence Training, Assertiveness Training...
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I did Report writing course with them and it was truly great and especially, trainers were amazing and informative. I wanted more examples as in few reports and case studies, They could have made things better but rest was superb. It's just a suggestion. We all have a room for improvement. I enjoyed the course overall. I would recommend the same to others.
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- Short course
- Edinburgh
- Intermediate
- 1 Day
...than the mechanics of formal meetings. Course content includes: Definitions and purposes of meetings Reviewing the effectiveness of meetings and typical... Learn about: Handling Conflict, Planning agendas, Answering questions...
- Course
- Edinburgh
- Different dates available
- 2 Days
...consider six factors when identifying the most appropriate strategies, use a four part approach to principled negotiation, recognise and develop power bases...
- Short course
- Edinburghandanother venue.
- London
- 1 Day
...The big obstacle to implementation and how you can overcome...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business... Learn about: Call Centre, Handling Complaints, Correct Vocabulary...
- Short course
- Edinburgh
- Intermediate
- 1 Day
...To provide an understanding of different behaviour types and how they can affect other people To analyse own assertiveness skills and identify situations... Learn about: Assertive Behaviour, Building Confidence, Assertiveness techniques...
- Course
- Edinburgh
- Different dates available
- 2 Days
...Content: Input practice and feedback delivering a presentation. Note: All participants will be asked to give a 15 minute presentation some consideration...
- Short course
- Edinburghandanother venue.
- London
- 1 Day
...and achieve objectives without simply giving advice or offering solutions. By this nature, facilitation is the primary skill required to chair effective meetings...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...15:30 Handling Objections (Pre-handling Objections, Dealing with The Price Objection Effectively) 15:30 - 16:30 Golden Rules For Achieving Excellent Customer... Learn about: Customer satisfaction, Customer Care, Customer Service...
- Course
- Edinburgh
- 3 Days
...create a positive impact on other members of their organisation. manage and motivate difficult or under-performing employees. influence others regardless of seniority...
- Course
- Inhouse in Edinburgh
- Beginner
- 2 Days
...for self appraisal have helped to overcome individual problems, improve technique and develop self confidence. Content: Input practice and feedback delivering a presentation... Learn about: Confidence building, Presentation Skills, Communication Skills...
- Course
- Aberdeen
...aids Closing your presentation well Practicing simulated presentations with the use of video recording and trainer / trainee feedback sessions...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer Service, Customer Relationship Management, Customer relationship...
- Vocational qualification
- Springburn
...Communications Core Skills are a compulsory element of all full-time non advanced college courses. Communication underpins personal, social...
- Training
- Edinburgh
...this is a follow up training and coaching support opportunity for previous Pi2 participants to further practise and review their learning. Why...
- Course
- Edinburgh
- Different dates available
- 2 Days
...ª How to take the initiative. ª How to build self-esteem. Suitable for: Anyone experiencing difficulties getting people to listen to them or dealing with difficult people...
- Course
- Aberdeen
...room' and make use of the space available. Practicing simulated presentations with the use of video recording and trainer / trainee feedback sessions...
- Short course
- Stirling
...You can become more assertive and immediately start to feel and see the benefits. Courses can be accommodated upon request. Individuals & Organisations...
- Training
- Edinburgh
- 1 Day
...Typically, delegates just do not know what to expect of court attendance. Programme Outcomes The one-day Going to Court programme will cover the following...
- Course
- Inhouse in Edinburgh
- Different dates available
- 2 Days
...Participants should be aware of: ª How to make clear specific requests. ª How to say 'No'. ª How to handle criticism. ª How to manage feelings...
- Course
- Aberdeen
...up on their existing skills. Anyone that has to stand up and deliver a presentation. This includes people that have never done this before, and those...