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Communication techniques courses
- Course
- Online
- Different dates available
- 1 Year
..., strengthen engagement techniques, and build professional communication habits suited for business, customer service, and sales-driven roles. Throughout the training, learners explore essential telemarketing methods, including rapport-building, objection handling, lead nurturing, and ethical selling.... Learn about: Verbal Communication, Sales Training, Communication Training...
- Short course
- Online
- Intermediate
- Different dates available
... not always pay your full attention to the speaker.) 11:15 - 11:30 Coffee break 11:30 - 12:45 The Magic of Rapport (Three techniques to instantly develop... Learn about: Listening Skills...
- Course
- Distance Learning
- Advanced
- January
- 330h
... The unit covers the following topics: What are Communication Skills? Getting Better with Communication Probing Techniques Module 6 - The Basics of Business... Learn about: Creativity and innovation, Proposal Writing, Writing Rules...
- Course
- Online
- Beginner
- Different dates available
- 8h
... to enhance your business leadership quality to foster the growth of your business. Throughout the course, you will know your role as a manager and how it is different from others role. The course also teaches the core skills including communication, body language, delegation, meetings, and time management... Learn about: Time management, Team Training, Body Language...
- Course
- Online
- Intermediate
- Different dates available
- 1h
... conflicts, and build stronger interpersonal relationships. Emphasis is placed on recognising and interpreting cues to foster effective dialogue and avoid misunderstandings. Ideal for professionals, team leaders, managers, HR personnel, and anyone interested in improving communication skills... Learn about: Gender Communication, Communication Training, Interpersonal Skills...
- Short course
- Online
- Intermediate
- Different dates available
... techniques to prioritise effectively, avoid time stealers/wasters, and learn how to be more proactive) 14:30 – 15:30 Assertiveness and Self Confidence...
- Course
- Online
- Advanced
- Different dates available
- 108h
... Computer Component Maintenance Techniques Incident Response Proper Communication and Professionalism Set Expectations OSI Layers LANs and WANs Network Types... Learn about: Communication Training, IT risk, Medical training...
- Course
- Online
- Intermediate
- Different dates available
- 107h
... the Part Module Eight – Sounding the Part Module Nine – Powerful Presentations Module Ten – Coping Techniques Module Eleven – Dealing with Difficult Behavior... Learn about: Communication Training, Ms Office, Business Writing...
- Course
- Online
- Intermediate
- 3h - 1 Year
..., behaviour management, and effective communication techniques used when working with learners who have diverse educational needs. Throughout the course, learners gain insight into key SEN areas such as autism spectrum conditions, ADHD, dyslexia, learning difficulties, and emotional or behavioural challenges... Learn about: Communication Training, Teaching Techniques, Special Needs Teaching...
- Course
- Distance Learning
- Advanced
- January
- 330h
... – Interpersonal Skills This module covers the following topics: What are Communication Skills? Getting Better with Communication Probing Techniques Unit 7 – Active... Learn about: Body Language, Controlling Nervousness, Professionalism in Public Relations...
- Course
- Online
- Advanced
- Different dates available
- 17h
... and prepare a project, the role of a project manager, budgeting, teamwork and development, communication, etc. This course contents will help you to be better prepared for the future... Learn about: Selling a Project, Project Management, Team Training...
- Course
- Online
- Intermediate
- Different dates available
- 100h
... this easy yet beneficial course. As a secretary, personal assistant or administrative person your work often consists of supporting management, including executives, using a variety of project management, communication, or organisational skills. Equally you might manage all the administrative details... Learn about: Communication Training, Personal Assistant, Ms Office...
- Course
- Online
- Different dates available
- 3h - 1 Year
...The Admin, Secretarial and PA Diploma Level 3 provides a structured and practical pathway for anyone aiming to build strong administrative, secretarial and personal assistant skills. This UK-focused online diploma covers essential topics such as office administration, communication techniques,... Learn about: Office IT, Time management, Ms Office...
- Course
- Distance Learning
- Advanced
- December
- 330h
.... There is no simple, one size fits all answer. You must build a solution that works for you. Over the lessons of this Personal Development Course, we will explore various time management and organizational tools and techniques so that you can build a customized productivity plan for your personal and professional... Learn about: Personal Productivity, Self-esteem online, Self-esteem course...
- Course
- Online
- Different dates available
- 107h
... Module Nine – Powerful Presentations Module Ten – Coping Techniques Module Eleven – Dealing with Difficult Behavior Module Twelve – Wrapping Up Microsoft... Learn about: Personal Assistant, Organizational Skills, Administrative Management...
- Course
- Online
- Intermediate
- 4h - 1 Year
... communication techniques, negotiation principles, customer engagement strategies, and ethical sales practices. Emphasis is placed on confidence-building, persuasion, and adapting sales approaches to different customer profiles. Delivered through flexible online learning, the Sales Skills course allows learners... Learn about: Retail Management, Sales Techniques, Sales Marketing...
- Course
- Distance Learning
- Advanced
- January
- 400h
..., which concerns the planning, organisation, communication and supervision of essential administrative activities. Along with the successful completion of the tasks themselves, office managers oversee the individuals and teams tackling them. Office management therefore comprises various HR management, admin... Learn about: Administrative Assistant, Administration Assistant, Office Skills...
- Course
- Online
- Intermediate
- 7h - 1 Year
... techniques, and structured sales conversations that drive positive outcomes. Learners will explore core topics such as lead handling, call planning, objection management, rapport building, and closing techniques. The course also covers ethical sales practices, customer needs analysis, and professional... Learn about: Customer Service, Communication Training, Sales Training...
- Course
- Distance Learning
- Advanced
- January
- 400h
... takes you through the cycle of a project, from early conception and defining the scope through to the evaluation and lesson learned. Throughout project management course you look at project tools, techniques and standards and will also explore what is used in your own organisation. This course will... Learn about: Project Management, IT risk, Project Manager...
- Course
- Online
- Intermediate
- 4h - 1 Year
.... The course also covers planning age-appropriate activities, supporting communication and social development, and promoting positive learning environments that encourage curiosity and confidence. This online EYFS training supports aspiring reception teachers, teaching assistants, early years practitioners, and parents... Learn about: Teaching Techniques, Child Behaviour, Communication Training...
- Course
- Distance Learning
- Advanced
- November
- 330h
... with Communication Probing Techniques UNIT 8 - Assertiveness And Self Confidence This module covers the following key topics: What is Self-Esteem? Improving... Learn about: Timetable scheduling for Management, Listening Skills, Minute Taking...
- Course
- Online
- Intermediate
- 2h - 1 Year
...The Sales Skills Professional course is designed to equip learners with the essential knowledge and practical techniques required to succeed in modern sales environments. Whether working in retail, B2B sales, telesales, or account management, this course provides a strong foundation in professional... Learn about: Sales Techniques, Professional Sales, Objection Handling...
- Course
- Online
- Intermediate
- Different dates available
- 1h
... the sales process, employer expectations, and how to present yourself effectively during recruitment. Learners will explore key topics such as sales fundamentals, customer engagement, communication techniques, and handling objections. The course also provides guidance on CV preparation, interview techniques... Learn about: Sales Training, Sales Techniques, Sales Process...