Advanced Training courses

...definition of quality - definition of a quality system - quality principles underlying ISO 9000 - the requirements of ISO 9000 - in plain English...

...This course will give you everything you need to be a top class sales person. Each stage is tested so that you can see how your learning is progressing...

...of motivation · gaining and maintaining respect · understanding why people work · self confidence and how to inspire others · effective meetings · motivational...

...achieve outstanding results. Busy leaders, managers and supervisors who are serious about their responsibilities for planning, co-ordinating and organising...

...A dynamic and highly participative two-day workshop. focused on leading the team to achieve. Presented by an. experienced and proven successful leader...

...and to get more out of our lives. Benefits · Improved business results through the adoption of more effective, efficient and focused working...

...management · effective use of time and available resources · co-ordinating the company objectives · planning, organising and controlling the team · management as a sales process...

...· Defining and agreeing the mission / vision / purpose of the organisation. · Defining the organisation's concerns, opportunities, strengths and threats...

...Change management Description The workplace is a dynamic environment where change is inevitable. How can we achieve the very best results from our people...

...Development & Training / More Motivated Salespeople More Professional & Effective Management Better Internal Integration Between Groups & Functions...

...Those who recognise the need to improve both written and verbal communication. A one workshop aimed at developing the communications ability of staff...

...· delegate analysis of own behaviour toward time management. · Identifying 'time bandits'. · organising the day to achieve maximum results. · 30 ways to make time our slave...

...Delegates will know when to problem solve alone or in groups. The right tools identified for any particular situation. The will imparted to use the skills learned...

...using visual aids for impact · the 2 key control tools for handling the group · 7 rules for effective question handling · 15 ways to open and 12 ways to...

...A highly interactive two-day development workshop. We cover the basics and then focus on participants' strengths in relation to the more crucial aspects...

...Any organisation that realises the importance of customer contact and is seeking to perform more professionally to achieve outstanding success. · People...

...A dynamic and highly participative one day programme with ideas that really work! It is presented by an experienced and proven successful manager and...

...influencing to sell the message · effective question handling · ways to open and close · using visual aids and room layout for impact. Different Learning Styles...

...Attitude & Motivation - the vital ingredients · 30 attributes of the Star performer. · The value of positive thinking. · Self esteem. · The power of total belief...

...The workshop is tailored to be delivered in-house. Features Outline Content · types of stress and their impact on business · understanding our personality...