Advanced Training courses

...definition of quality - definition of a quality system - quality principles underlying ISO 9000 - the requirements of ISO 9000 - in plain English...

...This course will give you everything you need to be a top class sales person. Each stage is tested so that you can see how your learning is progressing...

...A one-day workshop to introduce the basic concepts of leadership and management, plus some new ideas that really work! Presented by an experienced and proven successful manager...

...Format A combination of tutorial presentation of ideas, group workshop consideration and facilitated review, to identify where and how the concepts...

...· Increase delegates' confidence in their own ability. · Improve how people understand, motivate and develop their teams. · Improve peoples' ability to...

...· Improved focus on what is important in life and how to set about achieving...

...People who will benefit both themselves and the organisation by participating and can make a real difference! Customised management development Description...

...throughout the organisation - everyone who can and wish to make a difference! The senior management team, leaders and all key contributors throughout the organisation...

...to be effective and persuasive communicators...

...VISION - Where are we going? Vision gives a sales organisation a sense of purpose and direction. Vision is the guiding light for the whole organisation...

...Those who recognise the need to improve both written and verbal communication. A one workshop aimed at developing the communications ability of staff...

...· Helps to cope with stress in private and business lives. · Improve people's ability to be effective in business and leisure. · Helps recognise danger...

...and decision making - Gaining the necessary information and avoiding the "information traps" - Recognising and avoiding common faults in problem solving...

...using visual aids for impact · the 2 key control tools for handling the group · 7 rules for effective question handling · 15 ways to open and 12 ways to...

...skills guaranteed in at least three key aspects of presentation. · Increased delegate confidence in own ability to present. · More effective and successful...

...the need for team working and keeping the focus on both internal and external customer requirements. It is designed to provoke and stimulate fresh thinking...

...praise and criticism - co-ordinating the company objectives - motivation versus manipulation - inspirational leadership - communication skills...

...a Trainer · do's and don'ts of presenting · key control tools for handling the group · dealing with and controlling different types of delegate · subliminal...

...and how to resist them. Format · One day workshop. · Lecture. · Discussion. · Analysis. · Role plays. · Participation encouraged. Benefits · Improved confidence to negotiate...

...the signs when the pressure becomes too great · why we should care - the harmful impact on our bodies, our business performance and our lives · coping...