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CRM Courses
- Course
- Hammersmith
- Intermediate
- 1 Day
...Target audience Sales and marketing directors, managers, executives, practitioners and staff. Senior and mid-level managers who are involved in customer relationship management (CRM) programmes and system implementations, whether in a marketing department, the sales force or the service centre... Learn about: Sales and marketing, Sales Training, Customer Relationship Management...
- Course
- Online
- Different dates available
... the basics of Odoo and its browser requirements. • Install your own unique Odoo instance • Install the CRM application Getting to Know the Odoo Architecture... Learn about: Information Systems, Operating System, Customer Relationship Management...
- Course
- Online
- Intermediate
- Different dates available
- 100h - 6 Months
... MANAGEMENT Unit 1: Getting Started Unit 2: The Importance of Customer Loyalty Unit 3: The Customer Focused Busienss Unit 4: CRM and Marketing Unit 5:... Learn about: Decision Making, Relation Management, Marketing Communications...
- Course
- London
- Different dates available
...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Microsoft Dynamics, Business Process...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Target audience Sales and marketing directors, managers, executives, practitioners and staff. Senior and mid-level managers who are involved in customer relationship management (CRM) programmes and system implementations, whether in a marketing department, the sales force or the service centre... Learn about: Management Processes, Customer relationship, Customer portfolio management...
- Bachelor's degree
- London
- 4 Years
... and modules as students studying our Marketing BA (Hons) degree. With opportunities to specialise in social media, project management, customer relationship management (CRM) and more, you’ll learn to be an effective and innovative marketer capable of operating in a wide range of environments. You'll graduate... Learn about: Social Media, Project Management, Customer relationship...
- Course
- Online
- Intermediate
- Different dates available
- 100h - 6 Months
...Understanding Strategic Theory Unit 8: Growth Decision Making (Portfolio Analysis) Unit 9: Blue Ocean Strategy Unit 10: Creating the Vision and Mission Unit... Learn about: Marketing Mix, Market analysis, Promotional Strategy...
- Course
- London
- Different dates available
...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Microsoft Dynamics, Business Process, Service Management...
- Master
- Bude
- Different dates available
... (CRM) 1.3 Relationship selling in the Salon Learning outcomes: Understand the evidence that justifies customer management focus Relate segmentation... Learn about: Customer satisfaction, Business Plan, Team Training...
- Course
- Distance Learning
- Different dates available
- 1 Year
..., all 10 modules must be completed in order to qualify for use of post-nominal letters (CRM - Certified Risk Manager), enhancing your status and reputation... Learn about: Strategic execution, Risk manager, Risk Management...
- Course
- Online
- Beginner
- Different dates available
- 100h - 6 Months
... of this course includes: Unit 3: The importance of Customer Loyalty Unit 4: The Customer-focused Business Unit 5: CRM and Marketing Unit 6: CRM and Sales Unit 7:... Learn about: Customer Relationship Management, Customer Service, Customer Needs...
- Course
- London
- Different dates available
...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Business Process, Microsoft Dynamics...
- Course
- City Of London
... Engine Pattern detection Rule/Scenario discovery –failure, fraud, optimization Root cause discovery Sentiment analysis CRM analytic Network analytic Text... Learn about: Data Collection, Business Intelligence, IT risk...
- Master
- Alcalá De Henares (Spain)
- October
- 9 Months
...y técnicas de análisis necesarios en las diferentes fases de un proyecto de datos. El Máster en Big Data y Business Analytics proporciona al alumno una... Learn about: Marketing digital, Aspectos Legales, Aprendizaje automático...
- Short course
- Online
- Beginner
- Different dates available
- 20h
...Managing relationships with customers has become a critical organizational competency. CRM is vital for customer retention, and E-CRM has become an essential tool in customer retention, and increasingly in customer acquisition. This strategic level course is designed for managers, marketing... Learn about: Customer Relations, Customer Retention, Customer Service...
- Course
- London
- Different dates available
...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Business Process, Microsoft Dynamics...
- Course
- London
- Different dates available
...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Microsoft Dynamics, Business Process...
- Course
- London
- Different dates available
...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Business Process, Fixed Assets, Microsoft Dynamics...
- Course
- Online
- Beginner
- 10h
... a comprehensive overview of customer relationship management along with an exploration of the importance and on-going benefits of CRM. The key concepts such as evaluation metrics, privacy issues and requirement-driven product selection are also covered. The core aim is to describe how CRM creates value... Learn about: Service Excellence Management, Customer Services, Customer Relationship Management...
- Training
- Online
- Beginner
- 10h
... to deal successfully with customer relationships. This unit offers a comprehensive introduction to the development of a CRM plan along with the strategies for customer retention. A range of key topics is explored in depth, including customer scenarios, selling CRM, and home-grown vs. application service... Learn about: Team Training, Customer Service, Development Plan...