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Customer care level 3 courses
- NVQ
- Selby
- 2 Years
...Year 1- NVQ Level 2: Health & Safety. Customer Care. Team Building. Reception Skills. Basic Manicure & Facial Treatments. Students may also complete qualifications in Body Massage and an intensive Anatomy and Physiology qualification. On successful completion of the NVQ Level 2 students...
- BTEC
- Worthing
- 2 Years
...You will study 18 subject areas including: Conference and banqueting operations. Contemporary cuisine. European cuisine. Customer care in hospitality. Food and beverage service. Human resources. Marketing. Principles of healthy eating. Team leadership and supervision. Themed event planning... Learn about: Full Time...
- A Level
- Peterlee
- 1 Year
... and Cosmetology (BABTAC) or the Federation of Holistic Therapists (FHT). Employment opportunities may include; Destination or Day Spas, Health Farms, Cruise Liners, Airlines, Hotel Chains, Commercial Salons, Care Homes, Independent/Self Employed/Mobile or Home Based Settings... Learn about: Beauty Therapist...
- NVQ
- Grantham
- 36 Weeks
...The programme is practically based with additional theoretical support. The course aims to give experience, guidance and practice in high quality food service skills in the realistic working environment provided at the College. Subjects studied include: Customer care. Quality control. Styles... Learn about: Food Service, Skills and Training, Quality Training...
- Vocational qualification
- Doncaster
- 2 Years
... and Supervision Customer Care in Hospitality Hospitality Business Operations Conferencing and Banqueting Operations You will also study Key Skills which include...
- NVQ
- Eastleigh
...You will gain an NVQ Level 3 Diploma in Barbering and be able to apply for work within a barbering shop, or those students wishing to study more advanced or specialist techniques as a barber exist in a variety of contexts, including: Commercial Baber shops Specialist African type barber shops...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... of customers from all over the world. We all know that countries have different expectations when it comes to customer care and service. Be eloquent and know... Learn about: Relationship Counselling...
- Short course
- Online
- Intermediate
- Different dates available
...The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls... Learn about: Incoming Calls...
- Short course
- (3 More London Riverside)
- 1 Day
...Be able to identify who your customers really are. > Understand why customer care is so important. > Identify ways of meeting and exceeding customer needs and expectations. > Understand quality, assurance and control. Suitable for: > Client facing staff. > Client facing Managers / Team Leaders...
- Course
- Online
- Intermediate
- 6h - 1 Year
... control, loss prevention, and workplace safety. Learners develop confidence in dealing with customers, supporting sales, managing transactions, and creating a positive shopping experience. Throughout the training, learners gain insight into how retail businesses operate, how to present products... Learn about: Sales Techniques, Products Retail, Sales Presentation...
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Many thanks to my Assessor who was brilliant and really motivated me. Would recommend SDL & him to anyone who wants to have fun while learning and producing the evidence that enabled me to get my NVQ. My manager is also very pleased and is very grateful for SDL's work. I am progressing to Marketing level 2 to increase my skills or level 3 in Business Administration and am looking forward to it. Have a go as its worth it!
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Put five staff members through on this course and found it excellent grounding and also consolidated the basic training we had provided as a company & SDL developed them further. Working with SDL we have been able to develop a new staff structure and also training at the levels required - very grateful as this has developed the business as well as the initial training we requested - excellent value for money. Even persuaded me to undertake a Level 4 at the same time to understand the process as well as develop myself Will definitely work again with this company and they will be our first port of call for more than just qualifications.
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I feel that this NVQ has gone extremely well and I would recommend doing this NVQ to anyone looking to develop themselves. I am now looking to carry on my learning through a Customer Services NVQ2.
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- NVQ
- Blended
- 6 Months
... and/or a furthetr level 2 such as Customer Service or a level 3 in Business Administration. Suitable for: Suitable for all - The level 2 qualification is intended for individuals whose role involves carrying out a broad range of administrative activities, requiring a limited amount of supervision and working...
... and/or a furthetr level 2 such as Customer Service or a level 3 in Business Administration. Suitable for: Suitable for all - The level 2 qualification is intended for individuals whose role involves carrying out a broad range of administrative activities, requiring a limited amount of supervision and working...
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Many thanks to my Assessor who was brilliant and really motivated me. Would recommend SDL & him to anyone who wants to have fun while learning and producing the evidence that enabled me to get my NVQ. My manager is also very pleased and is very grateful for SDL's work. I am progressing to Marketing level 2 to increase my skills or level 3 in Business Administration and am looking forward to it. Have a go as its worth it!
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Put five staff members through on this course and found it excellent grounding and also consolidated the basic training we had provided as a company & SDL developed them further. Working with SDL we have been able to develop a new staff structure and also training at the levels required - very grateful as this has developed the business as well as the initial training we requested - excellent value for money. Even persuaded me to undertake a Level 4 at the same time to understand the process as well as develop myself Will definitely work again with this company and they will be our first port of call for more than just qualifications.
← | → see all
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I feel that this NVQ has gone extremely well and I would recommend doing this NVQ to anyone looking to develop themselves. I am now looking to carry on my learning through a Customer Services NVQ2.
← | → see all
- NVQ
- Online
.... This course covers the most important areas of wine production, service and customer care to give you the skills needed to make the most out of your wine list... Learn about: Customer Care...
- Course
- London
- Beginner
- Different dates available
- 7 Days
... Of Working As A Door Supervisor In The Private Security Module 3 : Application Of Conflict Management In The Private Security Industry Module 4 : Application... Learn about: Customer Service, Customer relationship, Customer Relationship Management...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
- 1 Day
...To raise the awareness of customer service on the telephone and assist delegates in providing phone service excellence via telephone techniques. Suitable for: All staff members who use the telephone as part of their normal duties. This course is particularly appropriate for Contact Centre staff... Learn about: Assertive Behaviour, Communication Training, Telephone management...
- Vocational qualification
- Romford
- 18 Months
... from wearing a mask a visor must be worn. How can I progress after this course? Successful learners can progress to other qualifications such as: ● Level 3 NVQ... Learn about: Customer Care, Sales Training, Sales Techniques...
- NVQ
- Online
- 2 Years
...You will be entering a vibrant and customer-orientated industry offering many varied and exciting career pathways. This full -time course is for ambitious students with a desire to pursue a career in supervision, management, events or run their own hospitality business. Year One (Subsidiary Diploma... Learn about: Financial Control, Customer care in hospitality, European food...
- Course
- Wolverhampton
- Different dates available
... opportunities and will have the chance to take part n their on-site training activities. There will also be the opportunity to attend the Royal Marines three-day residential course. We have a high success rate on this course and receive excellent feedback from our past students - many progress to the Level... Learn about: Customer Care, Communication Training, Communication Skills...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
..., and how it differs from aggression. Theory input on the 3 Steps to assertive behaviour with a short skill practice to Coping with Irate Customers... Learn about: Client Management, Anger Management, Customer Care...
- Course
- Cambridgeand10 other venues
- Romford Road / London, Westminster, Wandsworth, Hounslow, Croydon, Lewisham, Barnet, Chelmsford, Luton, Stratford
- Beginner
- Different dates available
- 8 Days
...The CCTV course is a 3 days intensive course. The CCTv course have a practical and theoretical element... Learn about: Private Security, Security Officer, Customer Care...
- Course
- Online
- Intermediate
- 12h - 1 Year
..., fragrance selection, customer service, and retail presentation. Learners develop confidence in identifying client needs, recommending suitable products, and giving clear guidance on skincare routines and beauty treatments. This course also explores communication skills, consultation techniques, customer... Learn about: Skin Care, Beauty Treatments...