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Customer care level 3 courses
- NVQ
- Selby
- 2 Years
...Year 1- NVQ Level 2: Health & Safety. Customer Care. Team Building. Reception Skills. Basic Manicure & Facial Treatments. Students may also complete qualifications in Body Massage and an intensive Anatomy and Physiology qualification. On successful completion of the NVQ Level 2 students...
- Vocational qualification
- Paignton
...You will study a range of management skills, including team building,customer care, esource management,planning & scheduling tasks. you will learn how to delegate effectively and how to organise your own time... Learn about: Part Time...
- Course
- Wolverhampton
- Different dates available
...If you are aged 19 or over and want an exciting career in the industry this part-time course will give you the skills and knowledge you need to become a fully qualified beauty therapist and provide treatments to customers in beauty salons and spas or to passengers on a cruise... Learn about: Indian Head Massage, Part Time...
- Course
- Mansfield
...As well as studying a range of skills related to customer service, rights and responsibilities in the work place and team building activities, this course will also enable you to build…... Learn about: Skills and Training...
- BTEC
- Sketty
... [all five to be taken]: The Hospitality Industry Customer Care in Hospitality Health, Safety and Security in the Hospitality Industry Hospitality Business...
- NVQ
- (Bridgend)
- 1 Year
...This course is a high-level course, designed to provide training in supervisory skills, office procedures, customer care and higher levels of office technology using computers in our Administrative Bureau. Modules studied include:...
- Vocational qualification
- (Romford)
- 10 Weeks
...Students would study a selection of these topics: The role and responsibilities of the front-line manager. Planning and organising work. Team building and group leadership. Communication skills. Decision making and problem solving Managing resources Customer care Motivation and delegation Health...
- NVQ
- Selby
- 2 Years
...Year 1- NVQ Level 2: Health & Safety. Customer Care. Team Building. Reception Skills. Basic Manicure & Facial Treatments. Students may also complete qualifications in Body Massage and an intensive Anatomy and Physiology qualification. On successful completion of the NVQ Level 2 students...
- BTEC
- Worthing
- 2 Years
...You will study 18 subject areas including: Conference and banqueting operations. Contemporary cuisine. European cuisine. Customer care in hospitality. Food and beverage service. Human resources. Marketing. Principles of healthy eating. Team leadership and supervision. Themed event planning... Learn about: Full Time...
- A Level
- Peterlee
- 1 Year
... and Cosmetology (BABTAC) or the Federation of Holistic Therapists (FHT). Employment opportunities may include; Destination or Day Spas, Health Farms, Cruise Liners, Airlines, Hotel Chains, Commercial Salons, Care Homes, Independent/Self Employed/Mobile or Home Based Settings... Learn about: Beauty Therapist...
- NVQ
- Grantham
- 36 Weeks
...The programme is practically based with additional theoretical support. The course aims to give experience, guidance and practice in high quality food service skills in the realistic working environment provided at the College. Subjects studied include: Customer care. Quality control. Styles... Learn about: Food Service, Part Time, Skills and Training...
- Vocational qualification
- Doncaster
- 2 Years
... and Supervision Customer Care in Hospitality Hospitality Business Operations Conferencing and Banqueting Operations You will also study Key Skills which include...
- NVQ
- Eastleigh
...You will gain an NVQ Level 3 Diploma in Barbering and be able to apply for work within a barbering shop, or those students wishing to study more advanced or specialist techniques as a barber exist in a variety of contexts, including: Commercial Baber shops Specialist African type barber shops...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... of customers from all over the world. We all know that countries have different expectations when it comes to customer care and service. Be eloquent and know... Learn about: Relationship Counselling...
- Short course
- Online
- Intermediate
- Different dates available
...The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls... Learn about: Incoming Calls...
- Short course
- (3 More London Riverside)
- 1 Day
...Be able to identify who your customers really are. > Understand why customer care is so important. > Identify ways of meeting and exceeding customer needs and expectations. > Understand quality, assurance and control. Suitable for: > Client facing staff. > Client facing Managers / Team Leaders...
- Course
- Online
- Intermediate
- 6h - 1 Year
... control, loss prevention, and workplace safety. Learners develop confidence in dealing with customers, supporting sales, managing transactions, and creating a positive shopping experience. Throughout the training, learners gain insight into how retail businesses operate, how to present products... Learn about: Customer Care, Sales Strategy, Professional Sales...
- Short course
- Online
- Beginner
- Different dates available
- 25h - 5 Days
... companies that recruit interested parties to come and work for them, already have a busy supply of customers calling them and you will be paid a good hourly rate to work from home and take the calls from their clients In order to do this job and apply to work for psychic telephone companies you need entry... Learn about: Business Studies, Counselling Psychology, Angel cards...
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Many thanks to my Assessor who was brilliant and really motivated me. Would recommend SDL & him to anyone who wants to have fun while learning and producing the evidence that enabled me to get my NVQ. My manager is also very pleased and is very grateful for SDL's work. I am progressing to Marketing level 2 to increase my skills or level 3 in Business Administration and am looking forward to it. Have a go as its worth it!
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Put five staff members through on this course and found it excellent grounding and also consolidated the basic training we had provided as a company & SDL developed them further. Working with SDL we have been able to develop a new staff structure and also training at the levels required - very grateful as this has developed the business as well as the initial training we requested - excellent value for money. Even persuaded me to undertake a Level 4 at the same time to understand the process as well as develop myself Will definitely work again with this company and they will be our first port of call for more than just qualifications.
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I feel that this NVQ has gone extremely well and I would recommend doing this NVQ to anyone looking to develop themselves. I am now looking to carry on my learning through a Customer Services NVQ2.
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- NVQ
- Blended
- 6 Months
... and/or a furthetr level 2 such as Customer Service or a level 3 in Business Administration. Suitable for: Suitable for all - The level 2 qualification is intended for individuals whose role involves carrying out a broad range of administrative activities, requiring a limited amount of supervision and working...
... and/or a furthetr level 2 such as Customer Service or a level 3 in Business Administration. Suitable for: Suitable for all - The level 2 qualification is intended for individuals whose role involves carrying out a broad range of administrative activities, requiring a limited amount of supervision and working...
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Many thanks to my Assessor who was brilliant and really motivated me. Would recommend SDL & him to anyone who wants to have fun while learning and producing the evidence that enabled me to get my NVQ. My manager is also very pleased and is very grateful for SDL's work. I am progressing to Marketing level 2 to increase my skills or level 3 in Business Administration and am looking forward to it. Have a go as its worth it!
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Put five staff members through on this course and found it excellent grounding and also consolidated the basic training we had provided as a company & SDL developed them further. Working with SDL we have been able to develop a new staff structure and also training at the levels required - very grateful as this has developed the business as well as the initial training we requested - excellent value for money. Even persuaded me to undertake a Level 4 at the same time to understand the process as well as develop myself Will definitely work again with this company and they will be our first port of call for more than just qualifications.
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I feel that this NVQ has gone extremely well and I would recommend doing this NVQ to anyone looking to develop themselves. I am now looking to carry on my learning through a Customer Services NVQ2.
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- NVQ
- Online
.... This course covers the most important areas of wine production, service and customer care to give you the skills needed to make the most out of your wine list... Learn about: Customer Care...